The best care ever occupational therapy and physical therapy done by Gabby DAVID Christine Rose was…read more100% the best

My mom has used services from Valley Home Care and now Valley Hospice. She had various therapists…read morelike PT, OT, Speech and nursing. Everyone who came was kind, caring and helpful. She's now under hospice care and the entire team has been wonderful. They handle every detail and explain every step thoroughly. I feel confident that she is having the best end of life experience possible.

Staff for the most part is very professional although I wish they would use less per diem workers…read more Those people don't know basic things like changing people into day clothes.

Severely understaffed. There are caring techs but few and far between. Management does not take…read moreaction when needed. My mother was then transferred to another facility in Ridgewood where she thrived as a result of much better management and hands in approach. I would not recommend anyone go to this establishment, sadly.

The my OT team Chelsea, Gabby and Melissa were great! The my pt team Janice and Gary are simply…read morethe best! This rehab is so awesome, they are very professional effective and attentive to your needs, they gave me my mobility back. Also, my cognitive therapist Cameron, was very great!

I've been coming here for a few weeks for OT and PT, and the service quality is excellent. The…read moretherapists are fantastic. Katelyn, my PT, is exceptional, sincere, caring, and knowledgeable. I've also worked with several OT therapists; Melissa stands out as highly knowledgeable and professional.

To all the patients at North Jersey Orthopedic. Please beware of their billing practices. I…read morereceived a bill for a $10 co-pay for a doctor visit with Dr. Jonathan M. Archer in the Closter NJ office on 5/10/24. I have been at this office for 3 times in recent years. Each time, the co-pay is collected at the time you check in. I called the Teaneck billing office to explained to them the co-pay was paid, but I no longer has the receipt because it's almost 2 years ago. There wasn't anything the woman at the Teaneck office can do for me. I sent the statement (without a payment) back along with a written letter explaining my situation. That didn't resolve my issue because I had received another bill this month. I called the number 201-744-2894 on the bill and explained my situation. The gentleman I spoke with said that I must show prove that I had paid. He is not allowed to make any adjustments. He said if I don't pay, it will go to a collection agency. Bottom line is, they don't care to resolve your billing issue. They just want their money. Lastly, I was informed by them, they can bill you up to 7 years after service was done. So hold on to your receipts up to 7 years.

Dr Zarah did my hip replacement and I feel great! My recovery amazingly fast, certainly thanks to…read morehis surgical skill. He is so sweet and sympathetic that he held my hand before I went under anesthesia because I started to cry.

There are no right words to express the overwhelming positive rehabilitation journey at Care Spine…read more& Sports Physical Therapy. The type of care you receive from the team, from the receptionist to the assistant and from the doctor, is incredible. Their bedside manner and patience with those who seek their needs, whether it's physical therapy or acupuncture, no matter the service you're receiving, is impressive. They are a remote, distant family you look forward to connecting with. The whole team shares your pain or discomfort, which I haven't experienced from any other medical team in years.

This actually happened at the facility in Chester but I was told all the Kesslers use the same…read morepolicies and I can't find a way to review the Chester location. WARNING if you use Kessler for in-patient rehab for yourself or a loved one (or any rehab, as this could occur elsewhere). If the patient has joint surgery, especially hip or knee, or is otherwise at high risk of pulmonary embolism and should be wearing IPC devices (alternating pressure cuffs) PLEASE CHECK with Kessler, before agreeing to discharge there from the hospital, that they will put the cuffs on within a few hours. They accepted my family member from Morristown Medical Center, where she had the cuffs on, and their own doctor ordered that she should continue wearing them to prevent PE. But unbenownst to me, Kessler has a policy of doing a doppler before putting the cuffs on-- even if they've already been on continuously at the hosptial-- and they admitted her when they would not have technician available. They left my family member laying immobile for 15 hours without the devices and she died of presumed PE before they ever got around to it. I wrote them and asked them to change their policy to either put the cuffs on patients without doing a doppler like the hospital does or to delay admission until they have doppler technicians available-- i.e. to stop taking patients who need the cuffs and leaving them without the cuffs for longer than recommended. The president of Kessler called me today to say they'll look into it but "I'm not going to tell you if we change our policies." I have no idea if they're going to change anything. IPC cuffs can significantly reduce PE risk for immobile patients in the days after surgery. So please, DO NOT go to Kessler after a joint procedure without confirming they'll use them if the doctor says the patient should wear them. In fact, confirm IPC device use with any rehab prior to discharge if the hospital is using them and the patient is still in the high risk period. Kessler Foundation also sent a donation request addressed to my dead family member weeks after she died there and weeks after I'd written the complaint asking them to change their procedures. Addressed to the patient who died there. Asking her to send them money. The president did agree this shouldn't happen and said he would try to prevent it from happening to other people. What he did not agree to do was stop accepting patients who need IPC cuffs during times when they have no intention of putting them on.

I went to Kessler Saddle Brook after an intensive knee surgery. I had never been to an acute care…read morefacility before and did not know what to expect. I cannot tell you how pleasantly surprised I was by the care I received by every single person on my team, from the moment I arrived to the moment I left two weeks later. I can actually envision myself walking better than I have in years, thanks to the PT I received at Kessler. Special thanks to Rob and Emily, whose approach gave me confidence to push myself during daily 3 hour PT and OT sessions. Also, I appreciated the care by Ducky and Helayna, always going the extra mile to see that I was comfortable. I would highly recommend Kessler for post-op care.

I'm here for an ankle injury & in just 5 sessions so far, I feel 100 times better. The pain is 99%…read moregone & ankle mobility has increased greatly. Chris & the other therapists & clinicians are very proficient, knowledgeable, & put patient care first always. Chris is my personal "ankle whisperer" as I didn't anticipate feeling so much better this fast. Doreen is so kind & friendly, yet also on top of it all when it comes to questions regarding insurance & scheduling. I highly recommend this place & will add that I've seen them work with the balancing program with seniors and it looks very good yielding noticeable results sooner than later. I also love the cleanliness of the entire facility (& bathroom). Keep up the great work!

I had Total Knee Replacement and Chris Ford PT was very professional and got me on my feet…read morequickly. He is very caring person and wants nothing but the best for his Pt's. I didn't feel like a number as other PT centers make you feel. He is very hands on and wants nothing but the best for his Patients. His staff is also great,always helpful and answer any concerns you may have. I would highly recommend Chris and his staff to everyone.

I was recently cared for by the Advance Medical Group team while admitted at Hackensack University,…read moreMedical Center. The nurse practitioners as well as Dr. Roman Prager were outstanding in their communication follow up transparency and desire to make me better. They went above and beyond to make sure I was comfortable and addressed all of my concerns. specifically, Dr. Roman visited me twice while I was in the hospital to make sure that his orders were being followed and I was feeling better. He even offered to help me find a ride home on discharge!! Dr. Roman is a real nice guy! Highly recommend this group!!!

Well known medical team. I had excellent experience with them. They check you up, listen, care,…read moreexcellent and prepare there.