I had a great experience ordering from them. They are really great people who actually care about…read morepeople's fitness goals, they really do believe in the products they carry. That's pretty rare and pretty great in my opinion. When my order was messed up by the shipping agent they bent over backwards to help me out. They were far more interested in making things right for me than in making money and were willing to risk quite a loss in order to make things right. You may find a better price somewhere else, but you definitely won't find better customer service.

Our experience with Kodiak Sports was one of the most unprofessional business experiences we have…read moreever encountered. We purchased several thousand dollars' worth of commercial fitness equipment for our HOA fitness center. We were quoted a 3-4 week delivery timeframe, but our order took nearly 8 weeks to arrive. Throughout the delay, communication was poor, and we repeatedly had to contact the company ourselves for updates. Before requesting our quote, Kodiak's website advertised that their team would "layout your facility, supply and install all your equipment." However, there was no option anywhere during the quote process to request installation, no indication that installation was excluded, and nothing on our quote or invoice stating that assembly was not included. The only reference to installation was the statement immediately above the "Request a Quote" button. When the equipment arrived and we realized installation was not included, our first step was to call Matt directly to discuss the misunderstanding. We left him a voicemail hoping to resolve the issue with a simple phone call. Instead of returning our call, he chose to respond by email. After we explained why the misunderstanding occurred, the conversation became increasingly hostile. Matt repeatedly referred to us as "ignorant," stated that our assumption was "insane," and compared our purchase to ordering something from Amazon and expecting Amazon to install it. That comparison simply doesn't make sense. Even Amazon commonly labels products as "assembly required" and frequently offers customers the option to purchase professional assembly during checkout. Kodiak's website offered no such disclosure or option. This is also commercial fitness equipment, not a bookshelf or piece of furniture. These are heavy commercial machines weighing hundreds of pounds with moving parts and, in the case of the stair climber, electrical components. They are not something the average customer--or even a typical maintenance technician--assembles every day. That is exactly why we expected installation to be discussed, especially when the company's own website advertises installation services. When we continued to respond professionally, Matt's conduct escalated further. He sent emails calling us "stupid," an "entitled idiot," and a "clown," ending one message with "Good riddance." To make matters worse, after corresponding directly with us, he sent a separate email to my supervisor making disparaging remarks about my employee instead of continuing to address the matter professionally. We work for one of the largest HOA management companies in the country, managing communities nationwide. Because of the seriousness of these communications, the entire email chain was forwarded to our corporate office for review. After reviewing the owner's conduct and the overall experience, it was agreed that Kodiak Sports would no longer be considered as a vendor for our organization. Businesses are free to disagree with customers. What they should never do is resort to personal insults, ridicule, and unprofessional conduct because a customer raised a legitimate concern. A simple question during the sales process--"Would you like installation included in your quote?"--would have prevented this entire situation. The equipment may be of good quality, but customer service, professionalism, and transparency are equally important. Based on our experience, we cannot recommend Kodiak Sports and will never do business with them again.

This place is top notch. I used Blake's to personalize my blank Dallas Stars jersey into a Logan…read moreStankoven jersey. The craftsmanship was immaculate. Unfortunately, soon after I got my jersey back, the Stars traded Stankoven. I contacted Blake's to see if he could alter the jersey again. I just got it back today, and it's a perfect looking Wyatt Johnston jersey now. This is the place to go for jersey customization in DFW. Heck, I don't even live in DFW and I'll continue to mail him jerseys to fix up. Blake's has my highest recommendations.

I'm actually writing this review in advance because I have done business with Blake & Co. for more…read morethan 15 years. Today I sent a blank Dallas Stars jersey to be lettered and that makes an even dozen. I'm not at all concerned about the final product because Blake's Sports Lettering does the on-ice jerseys for the Stars. They are also contracted with the Dallas Cowboys, Texas Rangers, and a host of college and high school teams. Blake gives pro-level service every single time. I will love my new Mikko Rantanen jersey because the man that did the one The Moose plays in is the one that did mine.

I have had both electrics and acoustics set up at Charlies. I have always been very happy with the…read morework performed by Bryant at Charlies. First time - everytime ... easy action and very playable. Highly recommended.

I'm from San Diego and visiting the Dallas area killing time when I checked out Charlie's Guitars…read more What an awesome place, everyone was very friendly, extremely knowledgable and informative. I spent a couple hours visiting with Brian watching him working on this beautiful Les Paul updating the pickups and doing a special wiring with push-pulls. These guys know what their doing, NO BS just strait truth, no up selling or manipulation. I observed several visitors and everyone was treated with the highest customer service. If your looking for tubes, knobs, parts this place is well stocked. One guy was looking for an "Amp" guy and instead of trying to talk him into bringing it to them they referred him out. They work on amps but this situation called for a different approach. So if you're in the Dallas area and need help with your guitar, maybe like me and build my own but have questions and looking for sound honest input, maybe looking to buy a guitar or need lessons, look no further. Forget guitar center, go see Brian at Charlie's is the real deal!!

Always helpful, homegirl with the eyebrow piercing was cooler than a ice cube (really should've…read moreasked or read her name but oh well), and Shiloh (the Manager) the name i do remember, really looked out when I needed it so overall..... meh Nah they cool ppl I f*** w/them

Toni and Jessica did great. They helped very quickly. Highly recommend this location.read more

I sub for my wife's Thursday night bowling league, and after years of using house balls, balls that…read morehave been fingered by half of Plano, Frisco, Allen etc.... I finally decided it was time to get my own. I used to bowl seriously back around the time electricity was invented, in New Jersey so naturally I walked into Chris Warren's Pro Shop thinking I still knew everything. They were kind enough not to laugh. What impressed me right away was that they didn't treat me like a beginner, but they also didn't assume I knew what I needed. Instead of trying to sell me the most expensive ball on the wall, they started asking questions, how I bowl, what I used to throw, what I wanted the ball to do, what felt comfortable, even what colors I liked. Of course, I made sure to explain that I was once practically a professional bowler. "At one time." Now my biggest athletic challenge some mornings is getting out of bed. About an hour and fifteen minutes later, I walked in thinking I knew exactly what I wanted and walked out with a new ball, bag, and bowling shoes. Somehow Chris Warren's Pro Shop turned me back into a bowler. Now when I walk up to the lane with my own equipment, I stand a little straighter. Chest out. New shoes. New ball. I'm thinking, "Yeah, I'm the bomb." Then I throw the ball. Turns out the ball is excellent. The operator still needs some work. First night out: 175, 150, 165. Not terrible considering there may have been cobwebs on my release. But I looked good with my new ball. I also practiced another week while the wife was bowling and threw six games. By the end, I definitely felt more in control and could already see the difference having properly fitted equipment makes. I've also spent years joking about those bowlers who roll into the alley with two or three balls like they're arriving for the PBA Tour. I officially apologize. Because apparently I now need another ball just for the 10-pin. This is how it starts. Great job to Chris Warren's Pro Shop. Knowledgeable, patient, friendly, no pressure, and they actually listened before recommending anything. That's exactly how a pro shop should operate. Ball #2 will be ordered before the year is over. Just don't tell my wife I said that.

I had a ball that I had drilled in Rowlett and it constantly stuck on my thumb, I took it back…read morethere and they mostly argued with me for 5 minutes and made a minor adjustment. I threw it one time, stuck to my thumb. So I gave this place a shot and they did an excellent job fixing that one and drilling another ball for me. Best pro shop in the area in my opinion.

Jeff and team have always been great for me and my daughter. I live in Houston and all I need to do…read moreis call to get her mower picked up and serviced. Really appreciate the trust I have for taking care of her equipment. Thanks so much. Ben

Jeff and Meagan are great. Wife bought a zero turn Grasshopper here. WOW, fantastic machine. Tough…read moremachine for my 2.5 acres of mowing. Got the mulching kit installed and led lights also. Can't say enough good things about service here. He does all my Stihl work on my yard tools. If you want to talk to real folks and great service come here. He does many municipalities work on there commercial equipment because he gets it done.

Another pain free transaction at NO. Suppressed Rifle they had to go locate also added another can…read moreall waiting on approval. Go see them you will be very pleased.

Great service. Friendly and knowledgeable staff. I got…read moreexactly what I was looking for at a competitive price. If they don't have it in stock, they'll get it for you. They also have a great selection of suppressors and gave me knowledge on the process. I'll be back soon to shop for one!

I got a used but nearly new washer and I think I did something to it getting it home. Anyway I…read morecalled back and David came to my house to see what the issue was, then took it back to his workshop to fix it and brought it back the next day. There was no fee for this service as it was still under the 90 day warranty. So, the point is that you take your chances buying a used appliance, but David will stand behind whatever he sells. And that is worth taking to the bank, along with the hundreds you just saved getting an appliance from him.

My shopping experience at blue ribbon was great! David was more than informative and helped me make…read morethe right decision. I purchase a top of the line maytag washer and dryer set for a more than fair price.Service was A+ and very friendly. I would definitely return to blue ribbon and recommend to my friends and family.