If I could give this place 0 stars I would. You are better off buying a car from any where else…read morethan this place! Worst customer service, worst experience. The car wasn't detailed when I picked it up, they had all weekend and half of Monday to do it, when I drove the car off the lot the change oil light came on, this place has a shop and offers oil changes. They did off to detail the car for me so I brought it back in at 9am and had to wait until 5pm to pick it up when I was told it would take half a day. When I showed up the manager pulled me into his office and accused me of having weed in the car and want8 to let me know they threw it away. I don't smoke pot and have not smoked pot in over a decade but thank you for accusing me of being a drug addict. If I would have been pulled over I could be in jail right now!

From the owner: kjhdafoiubkghguygread more

I want warn you to consider not buying a used car from Liberty based on our experience with them…read morewhen we bought a used VW Beetle last year. Literally days after our purchase the car's clutch failed catastrophically. We towed it in. The fix would be 6,000$. I protested. They would only agree to cover labor which I will admit is more than they legally had to. However, they basically said we caused the failure. Which was a lie not to mention extremely disappointing. Our independent mechanic confirmed that there was no way we could have caused that damage after a week(I showed them the photos sent to us from the Liberty VW Service department) Now we are almost a year into this car, and it has begun to throw an EPC light and check engine light. It randomly does this stutter and will often die at stops. We towed it in about a month ago. We had an appointment and got it there about 30 minutes late. A Tuesday, they did not even look at it until the following week. They eventually called and it would be 1000+ to fix. I looked at the bill. There was + 2 diagnostic charges that added up to nearly 400$. When I brought this to their attention they said. "Sorry there was an extra 200$ charge that should not have been there. Ok, great. Glad I caught that. The work was done. We paid 710$ and were on our way. The very next week the EPC and check engine lights were back on again and the car was again shuddering and dying. The car is in the shop again as I write this. The 2nd visit for the same issue we just paid close to 1,000$ to "fix". When I brought it back, I calmly explained my disappointment it this car from the very beginning till today. The service manager's demeanor immediately changed and he became very defensive. Dismissed my complaints as out of his control. My bad for not being happy to eat another repair bill on a car that should have been on the corner of Joe Bob's Used Cars. Lesson learned. Liberty is bad. Avoid.

Worst experience buying a new car in my 50 years! I purchased a new 2024 vehicle at night only to…read morefind in the day that there's rock chips and a dent. After discovery I took it back to the dealer and they told me to take it to their body shop and they would repair it. Upon finding out how much it was going to cost to repair it they have reneged and it's nothing but arguing and nastiness on their part. Friendly people until they get your money and then rude and dishonesty. My first experience after moving here a couple months ago, these people can go to hell!

Absolute worst dealership!!! Do not go here they will screw you bad! They do not work with you at…read moreall! They just repossess your car. Awful customer service I was hung up on 3 times! And I am not just bitter. They are awful.

Stay away from this dealership unless you really know what you are doing, then stay away anyway…read more They really took my grand-daughter on a piece of junk, and then sold her on their financing with a rate that should be considered loansharking. I'm sure there are some good dealerships in rapid, but you still need to know what you are doing. Research the internet for valuable information on how to buy a car and what is fair price.

If I could give no stars, I would. We took the vehicle bought from Quality Auto to get an alignment…read moreand was told the frame was completely destroyed and needed to fully be replaced and was quoted $15,000. This was less than a year of purchasing the vehicle. We've reached out to Quality Auto multiple times and have yet to get any sort of communications back. They only want to speak on the phone so nothing is in writing. Very disappointed.

From the owner: Quality Auto of the Black Hills Rapid City, SD…read moreQuality Auto of Rapid City has over 50 years of experience. We hand-pick our inventory to ensure you get the nicest, cleanest vehicles in the country. We pride ourselves in customer service and our promise to give you the red carpet treatment every time you come to our business. We spend the money on reconditioning our vehicles to make sure you don't have to. So if you are looking for a newer car, truck, or SUV, stop on in. We have financing available to fit your needs with 100% credit approval. If you want a "Quality Car at a Quality Price" you have found the right place. No fancy talk, no gimmicks - just great car deals. Quality Cars at a Quality price... The name says it all. We have the best selection of used vehicles in the country. Browse our inventory online or stop in and see us today!

HORROBLE DEALERSHIP! Do not waste you time with this place!…read moreYou'll spend 48k on a 5 year old vehicle to find out it's leaking water inside and they won't do anything to fix it! Not only not fix it but cant even be decent enough to respond when they are told your frustrations.That is just a thimble of the bs with them. Definitely on of the worst dealerships ive dealt with. DO NOT WASTE YOU TIME OR MONEY HERE!

We ended up here after traveling from Michigan to Glacier and home thru SD. We realized we should…read moreget an oil change as we were only 7% oil . We first tried the Chevrolet dealer across the street and they would not help us. They were very rude. We drove into this dealer with our 2019 Blazer and they couldn't have been nicer. They squeezed us in so we could get on our way. I would highly recommend this dealer, their service is awesome.

We purchased a new blazer recently and everything went very smoothly, from test driving to signing…read morethe papers. Our salesman Tate was super helpful and answered any questions we had, even after the sale. I highly recommend them!

While the buying experience is not meant to be great, it just went down hill from there. The most…read morerecent debacle was with the "Service" Department (air quotes intentional). After being contacted and told the part was in and that it could be installed today at 2pm, I dropped the vehicle off. I heard nothing, made a call to voice mail, nothing, and went down there only to find the part was not installed and no one had even bothered to contact me about this. What were they going to do at closing? Just leave my truck in their parking lot. Unbelievably bad service.

"So thankful for the amazing team at Goodrich Motors! Their kindness, honesty, and genuine care…read morealways shine through. Truly the best around!"

We have purchased most of our vehicles from Goodrich Motors because we know we always will be given…read morea great deal and treated well. Going above and beyond is just standard procedure here!

We were looking for something that would be able to handle hauling two ATV's better than our ford…read moreexplorer was. We ended up finding a Chevy Colorado and worked with Dylan. Dylan was amazing to work with and made sure we knew what to expect with the truck. He made the buying process really easy. He is one of the best salesmen we have ever worked with. We would definitely drive back down to Spearfish to work with Dylan again. Chris and Ericka Jorgenson

Excellent selection of vehicles and a great staff who goes out of their way to ensure you get the…read morebest deal and walk away feeling satisfied about the whole experience! If you are in the market for a vehicle, def check these guys out!