We are from out of state "Calif" our car broke down in South Dakota during the Sturgis rally,…read moreluckily we had our Harley! I had the Chrysler towed to a dealership with no help! They recommended a dealership in Spearfish SD. I delivered it there, 3 days later I received a call to let us know they don't have the time to even look at it! Then thank God we found "Motor Service" these guys are the best! Had our car one day... FIXED! Cooling Fans shorted out.

Let's face it. You NEVER want to have to take your car to the shop for an auto repair. But when you…read moredo, I recommend this place. They know what they're doing and do a great job with great service. Sometimes they get busy, so if it's something that can wait, call ahead and make an appointment.

Great service! I had to have a windshield replaced over the July 4th weekend and they stepped up…read moreto get me the correct windshield in 24 hours, and they came in on July 5th to install it. They were knowledgeable, quick and a pleasure to do business with. I highly recommend them.

The front desk and alignment specialist were helpful, good customer service and customer support…read more The brutish tire crew lead was rather rude from the moment I stepped out of my vehicle. The only reason this review gets 3 stars is one star for Chris & Sandy from the front desk and their alignment specialist whom I didn't get his name.

I got a flat on my RV inner rear tire. I called West Tire after AAA refused to change it out. I…read morefound out they only tow despite paying extra for the rv premium service. Eric was dispatched to my campground and changed it out. I had three tires changed out because they only had three instead of four left. During my conversation with Eric, he educated me on the cause of my blowout which was the longer valve stems i purchased before my trip from LA to Sturgis. Eric also educated me on various issues that will cause wear and tear on RVs. RVs are a different animal and the utmost care must be maintained to make your rig tires last. Eric has a great deal of experience and product knowledge. He is a valuable asset to your company and in my opinion, he should be promoted since he has your best business interest. Kudos to Eric!

I filled up with gas and would use them quite often. I needed an oil change. They could get me in…read moreright away. When presented with the bill, they told me they had to add an additional half quart to my Mercury auto which usually takes 5 quarts. Their charge was an additional $4.48 for the half quart. Total bill for oil change for my car was $60.42. I am 75 and have had multiple oil changes in my lifetime, but have never paid over $50+tax. Cannot recommend and will never use their service again.

Spent the day touring Deadwood and discovered I had a tire with a slow leak that needed to be…read morerepaired at 5:40pm Monday. I called everyone within 10 miles of Deadwood, SD that was open and no one but the young man at Williams 66 in Spearfish would agree to stay open and plug my tire. Thank you for the excellent customer service from a desperate tourist.

Came to my home to figure out why my SUV wouldn't start. Then came back with a new battery!!!…read moreAwesome service!!! Terry and his people are amazing!!!! Thank you!!!!

Great repair shop with great people! Gets you in and out quickly and very courteous. And…read moreaffordable! Highly recommend!

The Transmission Specialists saved me thousands of dollars, and I am extremely grateful to Brian…read more After driving hard through the hills in South Dakota on a very hot day in a 1986 (vintage) Toyota Motorhome, I experienced some mechanical problems. The first place I went to help was Southside Auto Repair in nearby Deadwood, SD (See my very positive Yelp about them). After fixing an electrical issue, I was still concerned about my engine/transmission. Southside referred me to the Transmission Specialists. I went to the Transmission Specialists and their backlog of work was a week out. At the time, I did not want to wait, and sought out another mechanic to fix the issue quickly so I could be on my way. The new mechanic suggested a new transmission and over $5,000 in repairs, My friends, family, and social network advised me to run fast and far from them. (Beware of the Auto Doctor in Spearfish - I Yelped about them.) After sticker shock, and a good night's sleep, I called the Transmission Specialists and scheduled a diagnostic, a week and a 1/2 away, and stayed in a nearby camp ground for about $250 a week. When the day came, Brian test drove my motorhome, checked everything out, and suggested a few minor repairs (less than $500), and some of those could be delayed and performed by another shop. No new transmission, no rebuilt transmission, and no unnecessary repair bills. Thank you, thank you, thank you Transmission Specialists! As a side note, I noticed that progressive technical related-certifications, as well as thank you notes and acknowledgements from the community, graced the walls of the shop. Brian is a very upstanding, honest guy, and sincerely appreciate his knowledge and expertise. You also may wonder why I gave this shop 5 stars, since they made me wait over a week for service. Here is my philosophy on goods and services in general...You may have it good, inexpensive, or quick - pick 2, you don't get to have all three. The Transmission Specialists are good at what they do, and therefore have a wait list, they were also very cost-effective. I was fortunate to have the time to wait for the expertise.

We were heading into Spearfish when the O/D on my automatic transmission went out. We have a 2001…read moreFord F350 and we were hauling a 27' travel trailer. We pulled into an RV park and began the search for someone who could work on the truck. Several local recommendations later we ended up calling Brian at Transmission Specialists. He was backed up with other customers but, since we were broke down while on vacation, agreed to look at the truck to see what he could do. We determined that a remanufactured transmission was the best course of action and Brian recommended two sources. We decided to order one. Took several days to arrive but when it did, Brian put us ahead of his other customers (again) and installed the tranny. We continued our trip to Georgia and returned home to Oregon. Nary a quiver out of the new tranny for the rest of the trip. Brian was courteous and knowledgeable. Highly recommend Transmission Specialists if you are in the area and need service. Thanks, Brian.

We broke down near Beulah and had 3 people stop to see if they could help. One was the owner of…read morethis shop. They were incredibly friendly and very good. They had us fixed up and on the road again quickly for a surprisingly low cost. Wish we lived nearby, so we could use this place everytime.

Unfortunately my pickup truck broke down just west of Beulah and was told about this shop. If I…read morecould say something good about this place I would, but unfortunately I cannot. The waiting room was dirty and there were dead flies all over the floor and furniture. The chairs were very uncomfortable. The mechanic was very rude. The other person there, I assume he was the owner, was friendly. The worst part of all was we were overcharged for a simple water pump repair and two belts. The water pump cost just over $130 and the two belts $30 and $28. However, the repair bill came to $503, so was charged over $250 in labor costs for less than 40 minutes work. I do not count the 20 minutes of waiting for parts as labor, and we should not have been charged this outrageous amount for their work. Unfortunately, I do live nearby, however I will avoid doing business with the Shop in the future. I certainly would not recommend this place to anyone.

The person I spoke to was busy and flat-out said he would not work on a Jeep. I thought this was…read morestrange. He did not even ask what the problem was, just that he did not work on Jeeps because a friend of his who was a Dodge mechanic told him not to.

YOU CAN TRUST THEM AND THEIR WORK IS CONSISTENTLY GREAT!…read more I am always scared to go to a new auto shop/mechanic, because I don't know enough about cars to know if I'm being screwed. (i.e. "Does that tire really need replacing?" "Did I actually need to get that new transmission?"). This place is the opposite - the're the mechanics you always hope to get. They have always been incredibly fair, they're generally available to do work within a few days (as opposed to weeks), and I've never been less than fully satisfied with the work, service and prices. Top notch!