I love this gym my daughter has being going here since she was 11months old and now is 11!read more

The place is here solely for the purpose of providing the love of gymnastics to every child , at…read moreany level. Parent and tot to High performance !

We'd heard a lot of great things about the Airhouse from a few of our local friends, but we had no…read moreidea how truly fun of an experience it could be until we went ourselves. The staff were uber friendly, informative, and helped us get the lay of the facility being our first time there. My kids, Christie and I had a blast! I wish it was something I started long ago when I was younger... If you haven't been to a trampoline training facility yet, you got to check it out! Happy jumping! Dai "Coach Moose" Manuel #exploreBC #exploreSquamish

From the owner: We are a progressive freestyle training centre offering a wide range of Freestyle Trampoline,…read moreParkour, Skateboard, and Gymnastics action sports programs. Our goal is to provide the best athletic experience in a safe and fun learning environment. Whether you are a kid just starting to learn the basics or a competitive athlete looking for professional training and coaching Airhouse is the place for you. We have Group and Private Lessons, Drop-In sessions, Lesson programs, Club, Camps, Events and More!

My kiddo and I love summit! Staff is always very friendly, they clean every evening, and they do a…read moregreat job for birthday parties. Weekday afternoons/evenings are the best, it gets crowded on weekends

I am writing this to warn other parents about my experience at Summit Adventure Park today. If I…read morecould leave 0 stars I would, this place isn't just dangerous it needs to be shut down immediately! We had only been there for 20 minutes when I was approached by a manager who rudely demanded I stop taking photos of the facility. She was acting incredibly paranoid, accusing me of sending photos to a competitor(owner of mach1), and threatening to kick me out. It was clear she was more concerned about protecting the park's image than the safety of the children inside. The situation turned from unprofessional to dangerous when my daughter fell head-first into a large, gaping hole in the flooring near the ball pit. She began sliding into the void, and I had to physically jump and grab her legs to pull her out before she was seriously injured. When I brought this life-threatening hazard to the management's attention, they were not only dismissive but openly hostile. They had the audacity to blame my child for falling into an improperly marked hole, claiming that the minimal caution tape and cones were enough, and that fixing the structural issues was 'too hard.' After I advocated for my daughter's safety, the manager became aggressive, used profanity, and threatened to call the police to have me trespassed simply for speaking up. They forced us to leave early and refused to address the crumbling state of their facility. Do not bring your children here. The facility is physically unsafe, and the management prioritizes silence and 'image control' over the safety of the kids in their care. I have documented the hazards and the incident with photos and video, and I am reporting this to the proper authorities.

I don't see the appeal of places like this, but I guess it's fun for some people…read more Through the lens of a parent, I can see why some people stage birthday parties and youth events here. It's a huge space where you can let your kid loose for an hour or more. A good way for your Adderall-addicted kid to release pent-up rage without killing themselves. Almost every surface is covered in trampolines, although you can not bounce on the hard edges of the individual trampolines. Psychedelic neon lights may induce seizures, and loud music may make you go deaf. There are some obstacle course activities and climbing challenges for the more adventurous. There's even a foam pit you can jump into if you don't care too much about germs. Staff were not exactly charismatic or enthusiastic about working there. That said, they tried their best to prep the kids and relay terms of service and liabilities beforehand. I asked my kid if she'd like to go there again, and she said no. It seems one time was enough for her.

Didn't see the manager but heard him easing his vocal cords at a some other unsuspecting customers…read morebut the other lady at the front desk was nice and we were able to start jumping quickly. We swam in foot juice in the foam pit but it smelt pleasant. We dunked on little boys and dominated in 1 on 1. 5 Stars

What an absolute nightmare. Please read before booking a birthday party at this venue…read more We booked our 8 year olds birthday party here including him and 7 friends. My wife booked the standard birthday package with them which had pricing confirmed via email with them. Once we arrived, they tried to charge us an additional $85 for upsized pizza, bringing outside food option, and additional 30 minutes jump time, all of which was declined. We told them we never booked any of this and emphasized we declined all extras when asked. Eventually. They reviewed and agreed that we didn't book the extras but claimed we did book additional time. (We did not). We were told that unless we paid the full amount which we could dispute later, the kids could not begin jumping. The front desk attendant was genuinely sympathetic and professional, but could not reach their manager for a while. Then, we were told we could speak to the manager via phone (nobody was on site who could make any changes which is wild). Then, we were told the manager is actually too busy at the moment and we could only communicate via email. Eventually, we had to pay to get the kids jumping about 10 minutes late past their start time, even though we were there 30 minutes early. Again, the actual staff here were genuinely helpful and understanding, but the management is basically non existent to correct their own mistake in an urgent situation. We couldn't even cancel at this point, as 7 parents had dropped their children off in our care. I can't stress enough. DO NOT BOOK HERE unless you want to be put in a really bad situation and essentially have the experience ruined. I will update this review once (or if) we finally reach a manager with the final outcome. Update: The manager responded the following morning to my email defensively with seemingly no desire to resolve the issue which is really disappointing. See below response. For context, my wife was the one that booked the event and we were together through the experience. Hello Ryan, Unfortunately you are not the person who booked the event, nor had any communication regarding the event until now, which limits your involvement to the details of the booking. We removed the upsize pizza fee and the food fee as a customer service gesture, as they were items initially requested. As per our Terms we do not allow for cancellation of time or space orientated items, such as extra jump time. Because you chose to take action and create a review rather than reaching out to us first, it is our position that the review takes precedent over any further customer service gesture we would have been willing to make. I do thank you for your visit.

DO NOT BOOK A PARTY or EVENT HERE…read more JUSTIN MARTI IS THE WORST MANAGER I'VE EVER MET. He is rude and condescending, talked down to my wife AND over her, often gas-lighting her when she brought up issues with his attitude. Then did the same to me and other guests in my party. He's a bully, tries to emotionally intimidate you. Look at my timeline below to see what kind of person he is. I looked through all the reviews on this site, and noted that his name is brought up over and over again, but you'll also see that he tries to defend himself, often trying to blame customers instead of taking responsibility. I can only imagine this is a pattern of behaviour that he thinks will gain him success. Given that he's an angry 30+ year old stuck in a dead end job managing a trampoline park, I feel sorry for him. He's probably tried to get another job but this is the only one that allows him to flex his "dominance and control". I run a business and if any employee of mine (let alone a manager) had talked to any of my clients the way that he did - he'd be gone in a second. From the reviews though I can tell that management, condones, if not encourages this type of aggressive behaviour from him. I encourage anyone that's had the same issue I've had to contact consumer protection BC (https://www.consumerprotectionbc.ca/complaint-assistant/) and report the incident. If you've experienced racism from him (which many reviews have indicted) you can also report him to Human Rights BC (https://www.bchrt.bc.ca/) . I've also included other reviews where you can obviously tell that Justin is replying back to all the complaints - you should note his micro-agression toward women, and multiple reviews indicating his racism - seems to me when multiple people are calling him out for the same thing, it's probably because there's a ring of truth to it, but that's my opinion. Keep in mind, I have receipts, video, and multiple witnesses - heck even the other staff members themselves to corroborate my story, though I'm sure Justin will make something up to justify his actions. I've included a screenshot of the video. After doing some research, he's worked with EAP since at least 2017 (public information) and in the same role. It's a wonder that he's never been promoted. One other thing to note is that this place is disgustingly filthy, used socks left all over the place, the smell is atrocious, bathrooms had vomit on the floor, - I've taken photos and am also filing a case with Fraser Health. Before our event, I received conflicting information about the party room access. When I raised concerns, the response was curt and dismissive. Things escalated when the manager, Justin, called my wife and spoke to her in an aggressive, condescending tone that left her visibly shaken. When I followed up, he doubled down, blamed us, and eventually hung up on me. At the venue, Justin was even more confrontational--making sarcastic comments like "I don't need to give you therapy" and "I made up that rule for you" when questioned about a surprise payment policy change. He refused to honor the original credit card payment, forcing us to pay again with debit and delaying a refund for over 30 minutes. Multiple guests and even uninvolved parents witnessed and called out his behavior. He threatened to cancel our pizza order when others spoke up. A staff member later apologized privately, admitting "he's known to be like that," which only confirmed our experience. What should've been a fun celebration turned into an unnecessarily stressful and upsetting ordeal.

We had a couple years of good years of experiences with Jump, but then in early March we told them…read morewe wanted to cancel and get a refund (before Covid shut everything down) because of our daughter's declining interest. They said they would refund 90%, or $460, which we were fine with. Now they say they have a record of that conversation, but "are unable to refund at this time." No explanation, they act like their inability is out of their hands. They also hinted that there are many similar requests they won't respond to. I get that they have rent to pay, but they haven't had to pay instructors for months, and their rent is not my concern, we all have income situations to deal with. Hey Jump, you've stolen $500 from us. I hope a lot of customers see this and think twice about pre-paying for a term.

Last week I joined my friend as she took her son to his gymnastics class. I believe that Jump…read moreGymnastics is pretty new to town. It's located just south of Beatty and Robson. The facility is bright and clean. We waited in the parent room while the kids went back in the gym with their teacher. The teacher was high energy and had lots of smiles. She was greeting the kids as they came in the door. Many of the kids kicked off their shoes and were eager to start. However, there was one girl who seemed to have anxiety about leaving her mom. She wrapped her arms and legs tightly around her dad's leg. When class was about to start, the teacher calmly talked to the girl, took her hand, and led her to class. I think that interaction speaks really well for Jump and its instructors. The class schedule is very accommodating, and gives many options for each level. Some of the classes allow babies as young as 6 months!

$11/pp for a few oppourtunities to feel the effect of gravity on ur body?…read moreIn my opinion is a wee bit pricey. If they were guided lessons maybe but I will say my kid loved it,but as I am not certified in gymnastics I lack the knowledge to truly benefit from these gymnastic beams,rings and ramps and such so in my opinion, a trained guide for correct and safe use should be included in the lofty $11 fee. Js. I will say that my white socks were absolutely clean after our session so this tells me that they diligently clean all surfaces thoroughly.Even the lobby floors were squeaky clean. For vestibular therapy, Club Aviva is the ticket. Appy Trails, Brianm Ur foodieatlarge.yelp.ca

I just witnessed a child who was injured receive no medical attention, not even an ice pack…read more The bathrooms are disgusting. Their refund policy is laughable. I tried to cancel a single class for my two kids three months in advance. I was told it would be a $25 fee for each. The class cost $42! I said fine, if there's a one time, then fee cancel all my classes (over$500). Suddenly their policy changed to be a 20% admin cancellation fee. So if you sign up for a class here be sure you don't need to cancel and don't leave your kid here alone.

I attended to my family's birthday party and I had mixed feeling about this facility…read more Positive part : the clerks pay attention for safety very much. Using microphone, they warn the kids directly. If the kid doesn't listen, they will point out what he/she is wearing, what eating, what in their hand. I guess it's embarrassing for the kids, but following rule is more important. : very tidy and clean. The clerks walk around often and check the garbage bin following recycling rule. Much elder people are also working and they are very friendly. : Adult can have fun. The rechargeable play game is very convenient, and tickets (how much you won) added into the card digitally. No expiring. You can use the card for next time. Negative part : maybe 95 % of guests take off shoes at entrance. Some adult still wear them. Maybe because they won't play. The problem is going to public bathroom only with socks. When you think about hygiene, it was disgusting. I wished I had shoes. : I hope they have variety of prizes.

Fun and frolic for the family!…read more The place is a saviour for me and my husband on weekends when we r super tired! We get our 3 year old here and he enjoys every moment of it. Ball Pits, climbing, jumping, scooter area, arcade games are great for that super excited little boy. Me and my husband have a coffee date. They have a limited menu but the prices are super affordable. I have also carried my own food for the kid before. This place is always full of birthday parties but it has never been disruptive to other non party members. Cost on weekends is almost 11$ but you can stay from starting time to closing time if u want. The max we have stayed there is 4 hours coz the little ones get exhausted from all the playing!! Recommended for kids years 6 and under. Service: 3/5 Ambience: 4/5 Food : 3/5

Great Gymnastics for Younger Kids! This is a welcome addition to the neighborhood. It's clean and…read morewell managed. The instructors are awesome, and the equipment is perfect for young children. I recommend it!

I can't say enough good things about TumbleTown. We have been coming here for over 2 years, since…read moremy daughter was barely walking, and this is hands down the best activity that we have ever signed her up for. The facility is top-notch. It is bright, clean, and modern, and a lot of thought and care has been put into the equipment and furnishings. We have done parent and tot classes, unparented preschool classes, and family drop-ins, and we have found the level of instruction here far surpasses other sports-related programmes. The teachers are all engaging, and they really take the time to connect with each child. Our daughter talks about the teachers all the time at home. She adores them and looks forward to going to her gymnastics classes every week.

Amazing, really fun, and exciting when I went here I wasn't expecting much but when I saw the…read moreinside I was blown away, Great place, amazing staff and overall really fun

The best 1) way more…read morefun then you think 2) trampoline boards and rail/jib setups 3) kids can burn off steam on a rainy day 4) fun workout The worst 1) BUSY - book ahead 2) snot nosed kids 3) mouthy little kids 4) dirty little kids