This is actually probably the most fun I've had in a long time. Basically you are playing a video…read moregame in real life. And I would recommend coming in gym clothes because at the end of this you will be sweaty. They give you a brief debriefing and there are 3 or 4 different games you get to play. You have to watch out for people camping and there are actual clans that play together so they are really good. But it is fun and as realistic as it will get besides paint ball. This is very fun! And would recommend as a team building exercise!

They outright banned us just for giving feedback!!!!…read more My friends and I have been visiting this facility regularly since it reopened, and we always had unique experiences. But every time, different people had issues with the equipment or the staff, who couldn't explain the games properly. So, we kept giving them feedback. After some time, when nothing improved and the staff didn't take any responsibility, one of our friends spoke to the manager directly and left a negative review, hoping things would get better. But today, when we tried to book another session, we were shocked to find out they banned him and a few other players who weren't happy with the service :|

Like many of the reviews state don't waste your money! Every…read moretime my kids get invited to a birthday here, I cringe. The staff are not attentive and don't really care. The parking was always absolutely awful but now they have taken away space along the side to park and posted signs that say extra parking at the bottom of the hill for a price!! I have never liked this place but that is the most off putting thing I have ever seen! Go to the one in Richmond it is much better!

I wish I had paid more attention to the negative reviews. There is no way they could ethically…read morehave 4.1 stars. I do not recommend booking this place especially for kids parties for several reasons. -the worst customer service I have encountered. If you have any problem they will tell you to contact their head office, there are is no phone number to contact the head office and you have to submit a form on their web page that they can choose not to respond to. -there is no supervision in the lazer tag room and staff do not help the kids get ready. Your child or guest could get assaulted and there is no help for them. -due to another event the lights kept on turning off and on. -the parking is horrific and it will be a huge inconvenience to your guest. After circling for 1/2 hr many of our guest had to park at the bottom of a large hill and at quite a distance. Our experience: there was a scheduling error on their part, and even though we booked the party 3 months prior to our party we got a call 3 days prior to our event saying what we booked wouldn't work. Instead of being helpful and offering solutions, they were rude, threatened to charge us $100 to cancel or change it. We had to call repeatedly as we were unable to get ahold of the head office. We then get an email with the wrong date the day before our event making us scramble to make alternative plans. Considering we spent $400 for 10 kids and a party Room, the customer service was beyond terrible.

My son had his birthday party here and the kids all had a great time. The staff was super friendly…read moreand helpful, the facilities were so clean and fun. I would de recommend it to friends- I thought it would be fun to come with some adults for something fun to do too!

I was here for a kid's birthday party and was very impressed at how smooth the whole experience…read morewas. The kids had a blast. Staff were great with kids and efficient at serving pizza, drinks and cake. The waiting area, dining area and restroom facilities were clean. My kid enjoyed the goodie bag too. Overall, this place went beyond my expectations for a birthday party.

Zero stars. My son attended a birthday party there. Poorly managed, and they allowed kids who were…read moretwice the age of the kids from our group join in. 3 of the kids from our party ended up coming out crying cause they were pushed and shoved hard by the kids from the other party who were twice the age and size. The birthday boy from ours ended up with a concussion, was throwing up and required an ambulance to the hospital. No refunds offered and the management was such a coward, they didn't even come out to deal with the situation when our party demanded. DO NOT GO HERE.

I'm sorry but wtf is with this company ?? I have one guy on the phone tell me I can change the…read moreamount of people any time and then I had another guy tell me to scale up just in case the spot get filled but I can change the amount of people when I get there and then we get there and get charged for 12 PEOPLE WHEN WE ONLY BROUGHT 8 ARE YOU KIDDING ME ?? And the kid at the counter is like no you can only scale up you cant scale down?????WHERE DOES IT SAY THAT AND WHY WASNT I TOLD THAT???????? And then he says that we can ask for a refund ?? Really?? That's the only option?? YES PLEASE ILL TAKE THE REFUND 600$ for 8 kids?? I'm disgusted with this establishment. What a scammy scummy business practice Oh and refunds are email only He wouldn't even refund us there wtf

My daughter contracted hand foot and mouth disease. She was very unwell for almost a week and still…read morein bad shape. Be careful of places with many kids, disease history as it may reflect on cleaning practices

What a fun mini putt course! It would be so fun to have worked on making this. So many fun details…read moreand interesting design. It seems like they have updated it recently which is great but the rubber mats for the ball at the beginning if each hole was really rubbery and thus makes thing stick a little. There are also tons of arcade games and such but we didn't have time.

The establishment itself is good, but when a grown man makes a 7 year old cry it's time to re…read moreevaluate your employees. We were there for a team wind up party ... the kids (ages 7 & 8) were very excited! This particular employee (the one with a pony tail and glasses) was very rude and did not handle the kids well at all. My son was kicked out before even playing for talking during the instructions (he was EXCITED) and ran out sobbing INTO THE PARKING LOT!. luckily another mom noticed him and ran after him. SO unprofessional and such an unsafe situation. And no, we did not get our money back. This same man also wouldn't allow a drop in when the upcoming game was clearly not full. His whole attitude was disappointing and put a damper on our groups evening. we will not be booking a party there again unless they rectify the situation

I'm sorry but wtf is with this company ?? I have one guy on the phone tell me I can change the…read moreamount of people any time and then I had another guy tell me to scale up just in case the spot get filled but I can change the amount of people when I get there and then we get there and get charged for 12 PEOPLE WHEN WE ONLY BROUGHT 8 ARE YOU KIDDING ME ?? And the kid at the counter is like no you can only scale up you cant scale down?????WHERE DOES IT SAY THAT AND WHY WASNT I TOLD THAT???????? And then he says that we can ask for a refund by email only?? Really?? That's the only option?? 9 kids showed up 6604 for 9 kids?? Also said we might bring outside food we didn't but surprise surprise was charged for outside food what a scammer of an owner I'm disgusted with this establishment. What a scammy scummy business practice . The owner email me back and said too bad but I could have 75$ of credit as if we are ever going back??

What a fun place so close to Richmond! A great addition to your weekend trip for the kids! The…read morego-kart track looked amazing -- very Mario Kart like! We had some pre-teen girls so was nervous about letting them try since some racers were gunning it! If they had a family race that would be perfect! The space is very large with mini golf, laser tag, eating/drinking area -- would be a fun birthday spot! We did a couple rounds of the laser tag and it was a lot of fun. Spacious, not too stuffy but for some reason the laser tag vests weren't always keeping track of the points scored.

Very unorganized. Very noisy. a lot of things in a limited area. Who can listen clearly video with…read moresuch a loud environment? This will be a safety issue in one day. Also they run tacks insufficiently. Sometimes track has only 3 persons. Staff are running around. Not a dedicated staff to place helmets right. Poor sanitation. Need a good management how to run this efficiently!!! Book a time but they move down or shuffle in different time or group. I do not recommend this place. They should go and learn how other places run this kind of business in other places.

I attended an elementary school birthday party at the Langley Extreme Air Park. I noticed that 2…read morepinball machines display sexual images and a sexualized violent image. I went through the Air Park website and advised of this and my concern that such images are inappropriate for elementary school-aged children. What happened next was bizarre and very concerning. First, I had a missed call from a private number at 8:20am. Then, I received a call from a private number at 11:32am. When I answered the call, an adult male said, "So our pinball machines offend you, I guess when you're a Liberal, Tranny's on the screen offend you." I asked who I was speaking with and the person hung up. Now I'm not sure who called me but after some digging, I learned from a staff member that the corporate office replies to requests submitted through the Extreme Air Park website. The Extreme Air Park locations (New West, Langley and Richmond) are registered through Extreme Air Park INC with a head office in Richmond and the owner/operator named Michael Marti. I sure hope the owner/operator is not the individual who called me and if it was this is very concerning. If it wasn't, I sure hope the owner and/or Directors of this company finds out who called and harassed me and deal with it swiftly and consequently.

This place is so dirty and overpriced. The bathrooms have pee and toilet paper all over the floor…read moreand toilet seat. There was no soap as well. When I went to the front to speak with staff about the bathroom situations, I was told they were cleaned 10 min ago. The manager was rude and dismissive. They don't care about keeping up with health regulations and how much traffic this place gets. If you want to risk getting sick and having your kids not able to wash their hands, this is the place for you.

GREAT FOR KIDS! And parents who need a break. Awesome new place, I just discovered this café and…read moreI'm so glad I did. The playground is clean and modern, there are light up pegs and a ball machine, and the food is great, I really like the tacos and the iced coffee. The staff are super friendly and it is done really well. Even the bathrooms are tidy.