Juniors's seemed to receive good reviews. But if you call this number now for Junior's Plumbing, 540-412-8245, they will answer, "Precision Plumbing, formerly Junior's." And I deeply regret calling them. The week before Thanksgiving, I requested service on 3 toilets in my home to have the tank parts replaced. I was having family coming and wanted the work completed before they arrived. They sent Michael to my home. He provided a quote just under $1,300 for the repair, advising that there could possibly be damage if I chose to go this way, and they would not be responsible if that happened. He provided a quote of $$2,250 to replace all 3 toilets with an American Standard model, and said there would not be any damage. He said he could do it that day, so I reluctantly agreed to have them replaced. He said it would take 3 hours. His only business in my basement storage room was to turn off the main water valve. However, I should have paid more attention to his whereabouts. I thought it odd that he carried out a white canvas bag that appeared stuffed with something, and I wish I had stopped him to ask what was in the bag. I also wish I had gone into the basement and checked to see if anything was missing before he left. I thought it odd that he didn't depart after he finished working. Another Precision Plumbing van pulled up and parked in front of my house. I now wish I had gone outside. At a later date, I went down to the basement to get Christmas decorations and discovered many, many items, were missing from the storage room where the water main is located. I was very upset about this and called Precision Plumbing and left a voicemail for someone to call me. Candace, the former owner's sister now runs the company. She called me back and said she spoke with Michael and he denied taking the items and also denied there was another company vehicle at my home that night. However, after checking GPS, she confirmed with me that there was another company van at my home, just as I saw and described. I reported the theft to the county sheriff's office. They prepared a report and recommended I install cameras to watch service providers. I'm letting people know they should not be shy about watching over people working in their home. I advise having additional people on hand to watch with you. It's getting to where people know they can take from others and get away with it. I would not recommend using this company for this reason. read more

Well yesterday our pipe coming from the well entering the water heater burst...you can only imagine the mess, of course my husband was working, usually how it goes, not answering my calls..loosing my mind. Thank God my son was home and able to slow the leak. Juniors was out within a few hours, fixed the problem for under $600.00, it was Saturday after all. Chris, the plumber who came out was very professional, polite and aware of my concerns and quickly had it fixed. Thanks Chris, you were heaven sent. God bless. Now they're called Precision. read more

There was a visit schedule at one of our residences through our home warranty service for 10am on a Friday morning. The contractor actually arrived at 0953, so 7 minutes early. The conversation started with my reiteration of the issue: a leakage of water through the pipes in a concentrated area in the crawlspace that smelled of detergent. So, this would require a recreation of the problem by utilizing the washer having to release water from a full wash cycle. However, the technician told the customer to run all the faucets in the house and the contractor went in the crawlspace to investigate any leaks. After 15 minutes the contractor let the customer know that the water pooling in the crawlspace was not located under any of the pipes - therefore there was no leak. I repeated that the other contractors reported that the areas that had the moisture had a distinct smell of detergent also that they refrained from using the washer for almost 10 days. When asked if the water the contractor noticed under the crawlspace had an odor of detergent, the contractor reported that their sense of smell was not that good and that they couldn't really say if it resembled detergent or not. The customer then tried to repeat that the reported issue that they sent in other warranty company and that the warranty company relayed to the JR company. The customer explained that the issue could possibly be recreated by running a wash cycle through the washer and letting it be released through the rinse cycle. When the customer was allowed to run the washer to recreate the issue, the contractor let them know multiple times that they had already been at the residence for almost 40 minutes and they had other appointments to get to. They suggested that the customer get a crawlspace specialist because they are only a plumber and do not know crawlspaces. They also let the customer know that they could just look in the crawlspace themselves when the loads release to see where any water may be coming from the pipes. Without allowing the washer basin to fill up - the customer set the load to rinse and the contractor looked under the house from the entry of the crawlspace and reported that they could see no leaks. The contractor was paid and they let the customer know that if any other contractor finds a leak that they didn't, that their company would be responsible for the repairs (for up to 30 days). The contractor left at 1042am. This experience was one of the worst that the customer has ever had. First, with contractors - there is always at least a 2 hr window for appointments to fully assess the issues. Maybe there was an issue with staffing or overbooking your contractors but the level of attention/concern that the customer has received from other plumbing contractors was just not there. It was very beneficial that the contractor was able to arrive 7 minutes early to the 10am appt time, however - your company needs to allot for a sufficient amount of time to actually assess the problems. For a customer to be reminded multiple times of time passed while assessing an issue that they are paying for is quite unprofessional. Also, the issue reported through the warranty was detailed and also relayed to the JR plumbing company database, yet the first thing that was assessed was a leak from running water throughout the house. This was unfortunately due to the contractor being given a skeleton work order that only said "leak in crawlspace". Therefore, the visit was not given the proper assessment not to the fault of the contractor- but to the fault of the supervisors. The customer concerns were dismissed at the very beginning and the service felt quite rushed. read more

Requested a quote regarding bathroom sink leak. Top area, near the gasket/sink drain, showed signs of use-dependent leakage. Got a call and agreed to have someone look at it the next day. Technician arrived and I was given a quote via iPad. Services are charged by type, not hourly rate. After examining the sink, technician (Will) had to go to the store for a replacement part. Installed the new part and showed me the old, broken, and non-repairable part. I thus had a new non-leaking sink within approximately 1 hour from start to finish (30 mins for actual repair). Invoice was sent and I paid via check, as credit card has a 5% transaction fee. I was also offered a complimentary review of my other sinks and was shown what work he recommended. I asked for and was given a quote for these as I plan to repair these at a later time since they were not actively leaking. He did not try to convince me to repair these at this time. Afterwards, we thanked each other and were on our way. Whole process was fairly straight forward, was not pushy and did not try to sell me on repairs. Will, my technician, was great, constantly communicative, and educated me on the whole process. I live in a condominium complex at this time and plan to use them again in the future. Other details: $243 for repair of sink drain, included cost of trap, sink drain, and pop up assembly. If needed, I will update my review with any additional information. read more

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Great people. One of the few companies around that were willing to come to our place way out in BFE. They also managed to do it the day after a storm when every other company in the area was telling me a week out. (I started calling plumbers closer to me and eventually worked my way farther out). Plumber was friendly, price reasonable, and work was good & fast. Next time I need plumbing work done, Juniors will be my go-to. read more

I have used them three times since I bought my house out in the country about a year ago. Today was for getting a new gas hot water heater. I have been absolutely thrilled with their service every time. Their prices are reasonable and their employees (including whom ever answers our calls) are incredibly conscientious, knowledgeable and hard working. read more

Junior's really comes through! One of the most frustrating parts of any real estate career is dealing with contractors. Contractors are historically unreliable. We've recommended Junior's to several clients in the past and they have always been responsive, accommodating and professional. Both the individuals on site and the support staff are excellent to work with. My team and my clients have found Juniors easy to recommend to our clients. read more

Little man dropped his big sisters hair brush in the toilet and of course flushed it. Couldn't get it out so called Junior's on Christmas Eve Eve night. They came right on out and got it going again at a very good price. Thank you Wayne read more

Junior's Plumbing Services - Plumbing Near Me - Spotsylvania, Virginia

The only one (of 7 different companies we called) that answered the emergency service call at 730pm on Saturday. They were onsite within a couple of hours unclogging the pipe. Highly recommend. read more

I needed to replace a gas heat pump in my house. I got quotes from four plumbers Juniors did it for very close to $2K. The other guys wanted $2.5K and up. Juniors was right on time and got the work done quickly. They explained to me exactly what they were planning to do. Unlike the other plumbers, whose estimates were free, Juniors charged me about $25. This was fine since they saved me at least $500. Highly recommended!!! read more

Unfortunately, the price we were quoted were so inflated we couldn't use them. They were very responsive and nice, however.

We had a leak inside our toilet at work, which caused our water bill to be three times as much as it usually is, yikes! Luckily the owner of juniors was nearby and kindly went to check out the situation for us. He explained exactly what was wrong and gave us an estimate, saying he could come back the next morning to fix it--even though he did a temporary fix when he was checking everything out! He came back bright and early the very next day and fixed both toilets, because one of them had a piece that was on it's last leg so it was going to need replacing soon as well! Everything was done quickly, he left no mess and made no noise! I would highly recommend junior's to anyone and everyone! Also, i know nothing about plumbing so i apologize, i tried to explain it as best as i could! He wrote everything down for me because i told him that exact thing, and passed along the written explanation to my boss, who comprehended it and agreed to the estimate! read more

Michael from Junior's Plumbing Services came out and assessed our situation. Michael was extremely honest and forthcoming with the information that he provided us. The prices that we have been quoted by him were very competitive. I would highly recommend Junior's for your plumbing needs. read more

Mike was incredible. He came and figured out nothing could be done without spending a certain amount which as a tenant is way beyond me. He wrote an estimate I could give to my Landlord. He was kind and very informative . He actually made my day! So happy we found Juniors, so far, so great! Ill be leaving a review on Google too! (soon as I find it) read more

I highly recommend Junior's plumbing and am so glad we had the opportunity to use their services. They responded quickly to my request for help. Joe and his people are incredibly professional and did a wonderful job(s) for me at a more than fair price. It's so nice and it gives me peace of mind to know that I now have a good, fair, honest and dependable plumber to count on if I have plumbing needs in the future. If you need a great plumber call Joe and the folks at Junior's Plumbing. read more

Juniors installed a sink in my island and did a wonderful job. I believe Mike did the installation and was very pleased with his work. He was prompt, courteous, very neat and professional. I had waited to have the sink installed as a few plumbers were not sure how they were going to route all the lines but Mike was able to do everything without a problem. Very happy that I called Juniors and very satisfied with the work. Thanks again for getting my prep sink in and working! read more

I was referred to them through AHS. I did not hear from them after 24 hours so I checked in with AHS to see if I was on their radar. They called Junior's and said I was scheduled for tomorrow 4-6pm. Junior's called me the next day with questions. Then the woman said they'll see me tomorrow. I stated that AHS said the appointment was today. She said that AHS said the appointment is tomorrow. I told her that the call was yesterday so today is tomorrow. She apologized for the confusion and said she told the AHS rep Friday, not Thursday. It's Friday, they were a no-call/no-show. read more

Good people to do business with-the tech was on time in a company marked van & very professional then did good work that he guaranteed. I would use them again without hesitation. read more

Great and quick service. Kevin was the tech for this repair. Kevin was able to see the problem right way and was in and out the house within 30 minutes. Couldn't ask for better service, read more

While they did come out and look at the job, for about a second, it then took several days to receive their quote. Once we did get it, it was almost 3 times the next highest bid we'd received. Also, the lady that I talked to originally and that called back to see if we were going to use them is quite rude and didn't seem to care when I told her how much higher their price was than anyone else's. read more

Junior's Plumbing earned the recommendation I was given. I called them about a leaky toilet that I was unable to fix with a simple seal replacement. The technician arrived the next morning on schedule. He clearly diagnosed the problem, explained the options, and quoted a firm, satisfactory price for the repair. The work was done quickly and neatly. I will call Junior's Plumbing Services for future work, and recommend you do the same. read more

I almost hate to give an EXCELLENT review but they were beyond comparison to anyone we called!!! This company definitely deserves it!!! Thank you so much for your time and your service!!! Don't get so busy that I can't afford you or use you in the future. read more

We had Junior's out to make an emergency replacement of a water heater that had been improperly installed by our builder only two years ago. They responded quickly and they were on-time for our agreed appointment date. They obtained the new heater the same day; transported it to our house and installed it all in the same day. The installation was much more professional than the original. I think the technician rushed a little bit by the end of the day and there were some minor issues I addressed to the office. They were gracious and apologetic to the point that they came back to deliver a personal apology. I would have easily rated them 5 stars if it weren't for the minor issues. Definitely recommend these folks. Truthful, reliable, and honest professionals! read more

Excellent service- not pushy on unnecessary sale like some other companies that like to play on the fear, uncertainty, doubts of customers. Plumber that came was nice and courteous. They put on booties which was very much appreciated. They explained what they were going to do and were much quicker than I expected. They use iPads to get quick quotes from their headquarters which is great so there is not much wait in the initial assessment vs starting work, however it would be great to have more transparency into the cost breakdown of each job. How much am I paying for parts, labor, etc would be great to know because most times these contractors seem to just come up with a number and they expect you to take their word for it that is what everything costs. I realize there is profit for them to be made, this is a business of course, but it'd be great as a consumer to know I'm not overpaying either. You can also pay by card but there is a 5% added fee to the total. Something to keep in mind if you are budget conscience and trying to compare apples to apples with other plumbers. Given everything, I'd definitely call them back for any other issue in my home. Recommending them to the folks in my HOA as well- a group of over 800 homes. Thank you Junior's Plumbing!yelp@eply.netlp read more

I used Junior's Plumbing when I lived in Woodbridge years ago, and when I had issues with my new house in Spotsy Joe was the first Plumber that came to mind. I had remembered what great service I received and how professional Joe was at my Woodbridge home. So when I had a upstairs shower leaking into the room below, I called Junior's. Joe came out the next morning and quickly identified the problem, the drain had separated from the shower pan. Joe repaired the drain and my wife who was there told me (I was at work getting the scope of things second hand) that Joe was very polite, professional and did a great job fixing our plumbing issue at a very reasonable price. There is some history between Joe and I, I went through high school and was friends with his father, so I wont pretty up anything and I'll be honest about the following. When my wife and I discovered that we still had a leak from the shower, of course we called Juniors. I did mention above that Joe did a great job on the drain, and he did, it wasn't leaking from the drain and the leak was smaller. They sent a tech. out the next day, and once again I receiving info second hand due to being at work. My wife calls me crying that the tech. is tearing the house apart. I'm thinking it cant be that bad, I know that you have to take drywall down to find leaks. I calmed her down and asked her to walk away and let the tech do his job. After opening up my ceiling, cutting a hole in the bathroom wall, and busting out 4 tile on the soaking tub, the tech found the leak in the pan of the shower. Being that I'm the type of person that acts before I thinks, I was pissed, especially about the tile. It ended up that there was some tension between Joe and I and I actually accused Joe of cracking the pan. Joe came over to house and he spoke to me calmly. We looked at the pan and right then I thought to myself that maybe I was wrong. Joe gave me the number of a man that does these types of repairs, Henry. When Henry came out to look at the pan he recognized the brand of shower unit and told he was surprised it hadn't leaked on me sooner. That Saturday Henry started work on pan and discovered it had been leaking for some time, before Joe fixed the drain. I made a mistake, but Joe handled the entire affair professionally, even though I could tell he was upset about being accused. The bottom is that even through all this, Juniors is my go to plumber. Don't waste your time and money using another plumber, use Junior's. Side note: I hope I never meet the tech that damaged my tile, that's the reason for 4 stars. :) read more

UPDATED: I was originally unable to contact the owner of the business and filed a complaint with the Better Business Bureau. The owner responded to my complaint quickly and explained that the employee who started my installation was terminated from employment and left no information that my job had not been completed or failed inspection. Shortly after (the reason i couldn't contact the owner) he relocated his business. The business owner was extremely apologetic and refunded me everything i was out from the job, sending me a money order 48 hours after we spoke. Was very courteous, apologetic, and prompt in communication. All items were resolved to my satisfaction and i would consider allowing him to work on my property again. read more

We had Junior's come out to repair a few things in our home and they were quick, professional and did an excellent job! If we have any other plumbing issues in the future, we will be sure to call them again! read more

Junior's was sent to us through AHS after a flooding situation in our new home (it sat vacant for a while and apparently had some stoppage issues). Marty (I think was his name) kept in contact with my husband throughout the day to confirm our appointment time, he showed up right on time. He was professional, polite and got straight to work. He ended up having to come back again the following day to finish the job, he showed up on time again and got it completed with no problems. Our issue ended up not being covered by the home warranty because it was outside, but Junior's charges were reasonable. We had a great experience with Junior's and would definitely use them again if we run into anymore issues. read more

I had a very nice and very thorough young man come fix our leaking toilets who's name is Kevin P. Replaced 3 flappers to include removing a tank to replace a part(s). All in record time. Was not only prompt in arriving but was also very personable, honest and intelligent to talk to. Just extremely happy with the service and hope he is assigned to come in the future. Thank you Kevin for taking care of the issues. Everyone I spoke to made it an easy process and felt safe having Kevin in our home. If I could give 10 stars, I would!! read more

Junior's Plumbing is my go to whenever I need anything done, big or small. Joe is honest and gets the work done right! I have already referred him and will continue to do so!! Having a local business to support is amazing!! read more

We made an appointment with Junior's through our warranty, HSA, to address two issues. First, the handle in our bathtub was extremely difficult to pull out. Second, there was a sulfur smell in the cold water coming from the faucets in the bathroom sink. We made an appointment for May 10 from 4:00 to 6:00. 4:00 rolled around and we received a call that the technician would not be able to come out. The lady we spoke to, Candice I believe, was very apologetic, and we rescheduled for the next day at the same time. Fast forward to 6:00 the next day, and no one has showed up or called. I call and am told that they have no idea where the technician, Marty, is. He finally shows up at our house at 7:30. He takes a look at the handle and starts yanking it in and out of the wall so hard that the wall itself moves and a gap appears between the tub spout and the wall. He then asks us what the problem is.... After taking the handle off, it is clear that the cartridge is corroded, but Marty had not brought the tools he needed to actually fix the issue. As far as the sulfur smell, he said that he had no idea what it was and left without even attempting to figure it out. He was supposed to get back to us about whether the warranty would cover the cartridge replacement and a diagnosis for the sulfur smell, but, surprise surprise, we never heard a peep. Total waste of time and money. read more

My experience is not with the service. But it is with its customer service. I called more than 10 times since their technician didn't show up until so late and I had to leave. I also left a couple of messages but she never returned my calls. She called me next day asking for payment saying they were a professional business and needed to collect the service charge before the work was done. But her work attitude was not too professional. I don't know if she's a owner or if she's just a receptionist. But what kind of professional business doesn't answer the phone during normal business hours and don't even return the calls. read more

Junior's plumbing was dispatched to take care a backed up kitchen sink drain as a part of our home warranty program. The plumber who came out saw a disconnected p trap and diagnosed this as the problem and reported this to the warranty company. He did not even bother to look in the sink or run the garbage disposal to make sure everything was operating properly. He'd gone before I went to check behind him and discovered that our water was not draining out of the line. Anyway, very long story short, we had to go without a kitchen sink for 4 days and have another vendor come out as Junior's was unwilling to come out again (the extremely rude receptionist even hung up on me). We had to pay another deductible to the new vendor to have the problem taken care of properly as Junior's incompletely and incorrectly diagnosed the problem. I would, under no circumstances, recommend this company. read more