Family run establishment. My dog was very scared and other places were worried about her. They…read morerecommended a smaller kennel with less noise, and this was the place. They understood my dog's needs, and took special care of her. During her stay, they sent photos and I could obviously tell my dog was doing well. My trip was put at ease because of the messages I received with photos. I will definitely use Donna and her family again!

From the owner: We are located on a small farm and family owned. As a dedicated pet owner and avid animal lover, I…read morebring with me three years of veterinary experience and a household bustling with eight furry companions, including a stately German Shepherd and a petite yet spirited five-pound Yorkie. Your cherished pets are guaranteed exceptional care and affection, mirroring the devotion lavished upon my own beloved animal companions. We also offer bathing services which include nails, anal glands, ear cleaning, blow drying and brush outs.

Owners are very sweet and understanding, groomer has years of experience. These people love animals…read moreand will spoil your babies! Love you WaggyTailz!

From the owner: Small Family business that gives one on one care for your furry friends read more

We have a husky/ Shepherd mix and have not had her groomed in a year as we are new to the area…read more Mutt Motel came highly recommended and we reached out. Sue the groomer is beyond awesome. She's patient understanding and takes her time. Highly highly highly recommend. Already scheduled her next visit. Thank you, thank you thank you

Immediately upon picking them up, I noticed visible injuries that were not present when I dropped…read morethem off. One of my dogs had a bloody toe and scratches around her mouth, and my other dog had a scratched and irritated nose. These injuries were apparent right away, which raises serious concern as to how they occurred and why I was not notified by staff at any point during their stay. If these injuries happened while my dogs were in your care, I would have expected staff to notice them and contact me promptly. The lack of communication and explanation gives the impression that my dogs were not being adequately monitored, which I find unacceptable and unprofessional. Because of this experience, I have lost confidence in the level of care provided and will not be returning my dogs to your facility. I believe it is important to bring this to your attention so it can be addressed and prevented from happening to other pets in the future.

My boys love being groomed here and I would recommend this place to anyone!! I always feel so safe…read moreleaving my babies here and know they'll never push my dogs to be uncomfortable. They are the best place with the best prices. I've been coming here for years for a reason :) Thank you Crystal!

When it comes to pet grooming some of our babies love it. But a lot of the times they are nervous,…read moreanxious, and afraid. The Houndlounge will make special accommodations for pets to make them feel comfortable and to make the experience as positive as possible. Grooming should not be about how many animals you can get in your shop in a day but to see how many are relaxed and happy when they come back. A gentle hand can go along way with a fearful baby. So at the Hound Lounge no your baby may not go home with a perfect haircut but they will go home with a great experience, knowing that someone cared enough and did what was best for them .

Sierra truly is so wonderful and has amazing attention to detail. She will love your pet as her own…read moreand you know your fur baby is in great care. She has a big heart and you can see how much the animals love her too. Pricing is reasonable as well. Consider booking with Sierra, she has so much experienc. We will be booking with her again.

From the owner: As a dog owner of misunderstood breeds I understand the struggles of finding high quality care. I…read morespecialize in hyper-active pets, exotic pets, and those with social issues or other difficulties. With over 12 years of experience you can feel at ease while your animals are in my hands.

My pup has been here just the one time so far, but I thought they did a great job grooming her …read more.. she looked better than expected. Plus they texted pictures when done, which I greatly appreciated. Everyone was pleasant, and the establishment itself was very nice. Thank you Pet Lodge.

We were livid with Dena's grooming job. Boarding services have been fine but we will never have our…read moreboys groomed there again. She hurt our baby. Emergency vet appointment due to soap in his eyes and she cut his tummy.

My wife and I have taken our two 12-year-old dogs to American Pet Resort since we moved to New Bern…read more2 years ago for both boarding and daycare services. Though expensive, we have had nothing but good experiences keeping our dogs with them until most recently. One of our dogs, a very social and well behaved West Highland terrier, was banned from spending any time with other dogs on the 2nd day of a 7-day stay after bitting another dog. He spent 6 out of the 7 days of our trip either in the kennel or, for some reason, the hallway outside the kennel while our other dog was in the kennel--a very strange decision given that he's great with our other dog. Why not have them in the same space? Though my Westie has never shown signs of violence or aggressiveness before, I realize the need for them to be careful and protect the other dogs, but no one at American Pet Resort contacted us to tell us what had occurred. We learned after looking at the online cameras. There we saw our Westie confined to his kennel while all the other dogs, including our second dog, were playing outside. Why didn't someone from the kennel call us to let us know? That kind of proactive communication is something I expect. I was none too pleased to find out what happened only after having to make a call to find out why our Westie was left alone in his kennel during outside time. While away, I made a call suggesting the staff place my Westie and my second dog in a separate outdoor space with one another. The staff member I spoke to said they would do so, but they only did so once. Our Westie spent the next 5 days out of our 7 day trip in either in his kennel or the hallway (?) just outside of the kennel, and has been banned from outdoor play with other dogs during future visits. We will make sure that there will be no future visits.

We took our dogs there for a trial as we will be boarding them for a week this summer. The staff…read morewas wonderful. The dogs had a great time. They were tired out when I got them home. I feel very comfortable taking them there for boarding while we are away!!!

Just as background information I've had my dog Buttercup for 8 months and she was a rescue that…read morewas/still is skittish around unknown people or things. With that being said... THIS PLACE IS AMAZING!!! I made an appointment for 9am with Mary and she did such an excellent job with Buttercup. Over the phone she had asked what type of cut we're looking for and it's exactly what I asked for! Buttercup as well was very open with Mary even when I arrived to pick her up. My baby smells, looks, and (I bet) feels so good! Price wise as well it's very reasonable and time management is handled in a fashionably order. Overall, it took about 2 hours! Definitely recommend.

How could I not have reviewed one of my favorite places ever?…read more This awesome place has given us such peace of mind! Our Chewie Monkey is an old guy who has special needs and we know he is in good, loving hands when we board him or bring him in for day care. Love that they post lots of pics online. Love that they offer different size options for the "townhome" that your pet will be in. Love that he gets to hang out with other dogs his own size. Love that they are so caring and considerate. Highly recommend if you want your furry friend well taken care of.

I agree with all the great reviews for Cuddles On Call! Megan and Justin did a wonderful job and I…read morewasn't worried about the medicine that my cat has to have twice a day; they were happy to do so, 12 hours apart -- and they are skilled at giving meds in general. They video taped the cats hanging out and getting lots of attention and sent it to me while we were gone. I actually got home a bit early, so it was terrific that Justin could give lots of attention to my male cat (who obviously adored him and wouldn't stop rubbing up against his legs) while I brought my stuff in. Justin even offered to help me unload, but it was even better to see how much the cats loved them! I would recommend them to anyone who has to leave their homes -- it's reassuring to know that pet sitting isn't just a 'job' to them -- they love animals! If I still had dogs, I would also hire them in a heartbeat! Carroll H. PS Sorry it took me so long to post this, guys!

Veterinarian here! I highly recommend Cuddles on Call for all of your pet care needs. They walk my…read moredogs every weekday and my dogs absolutely love them. All of their sitters are highly dependable and skilled. You can tell they are passionate about caring for animals and providing the best service possible.