I moved to Fayetteville from Lumberton. So I needed a vet for my kids. I decided to reach out on a…read moreFacebook group "What's happening Fayetteville?" asking for a Veterinarian they recommended. I just felt something for Cross Creek Animal Hospital and chose them. My 16 yo pug has IVDD so he was my main concern in finding a good veterinarian. The front office sent for his former records from Lumberton. I made an appointment with Dr. Weatherman. I read about her on their website but that's all I knew. Let me just start with the phone call to the office. Immediately I felt at peace. Her voice and patience with me during my spiel had me feeling good about my choice. Entering the very clean lobby I was greeted by some happy welcoming young ladies. It was time for Baracko to go into the room now, and I asked for help carrying him. No problem and done. Asked if u needed help with him. Very nice. A very nice vet tech came in and asked all about Baracko and what he needed. She was so patient and kind with him as he's handicap. She was gentle and he appreciated her. Dr. Weatherman walked in and I was mesmerized by a beautiful young woman. She has the sweetest calm voice. She was so gentle with Baracko and thorough. She talked to me about her feelings about moving forward with Baracko's health plan moving forward. She is so sweet and will sit down with you and have a chat about your baby. I can't say enough about her and I'm so glad Baracko is under her care. The ladies at the front desk are so accommodating and helpful. Each and everyone of them. I have needed refills and help with my appointments and they are so willing to help, they make you feel like you matter. I needed help getting Baracko outside and to the car and I didn't feel bothersome at all because the young lady was happy to help. I have got to say that all in the months that I have been with this veterinarian office I haven't once had a negative feeling towards one person or the hospital ever I made the right decision 100% and I could name names but each and everyone of the staff Are really awesome people.

I started taking one of my big breed dogs to Dr. Brown and she is absolutely amazing! However, I…read morebooked a nail trimming for my timid dog last month and when I arrived the waiting area was FULL of dogs and vet techs running around the office. Very uncomfortable and chaotic environment. It may have been a crazy day. Two aggressive dogs approached me and my calm dog and nobody intervened or did anything about it. I broke my shoe in the process and then was told that my dog couldn't get his nails trimmed by Dr. Brown (which I requested when I booked). My dog has had an iffy past and trusts Dr. Brown only and I was highly disappointed. I left with no nail trim and barefoot from fighting dogs off my dog in the waiting area.Unfortunately, the way I was treated left me with not wanting to go back to this vet for services.Very disappointing.

They did such a beautiful job on my German Shepard. Will definitely be going back and highly…read morerecommend them.

When I need to Board Colonel Kujo Five Points is his hone away from home. They make him feel right…read moreat home. The kind and caring staff loves him. His next stay will be in January. Thanks Again, Colonel Kujo Grandma

if you truly love your "pet", I highly you take your pet to the best veterinarian hospital in the…read morearea. I have a service dog and would not consider any other veterinarian hospital. And by the way, the staff is accommodating and friendly.

Dr Chavis is excellent! Nice facility. No long waiting. Good…read morestaff. I highly recommend!

My boy, Koa absolutely loves it here. He gets sooo excited when I say are u ready for daycare! The…read morestaff goes above and beyond for the pets in their care. If I could give more than 5 stars, I would!

Took my two Shih Tzu's here as I waited to check in a lady who was leaving her dog there for…read moredaycare told me daycare was great, but the grooming wasn't good. I left my two guys there anyway......I'll see for myself. Well, she was absolutely RIGHT. My guys had a choppy, uneven, sloppy, unprofessional botch job!!!! When I asked to speak to the groomer, she had left for the day. Probably avoiding my extreme dissatisfaction. I contacted another groomer and within four days they were lookin' grand. Unfortunately, I basically paid double 1st to Urban (Ugly) Dogs and again to the Professional Groomer. Their actual rating is "0".

We went with our cat Simba who woke up unable to walk with his back legs, we went in ready to say…read moreour goodbyes. But Dr. Seals told us his heart was perfect and that he only pulled his muscles. So we were sent home with gabapentin and a brand new prescription food for him that we were told was 100% refundable if he did not like it, he did not like it. But we never got that refund because we had opened it, which makes zero sense to me. How are we supposed to know if he liked it or not if we didn't open it? The next day we had to rushed to the emergency room with Simba, as he was struggling to breathe by that point, and they told me his heart was severely diseased. Simba should have been put down that day, but we were sent home and end up spending an additional $500 for his euthanasia and cremation care after spending nearly $500 after Dr. Seals told us he was fine. If you ever come to this location, only see Dr. Faircloth. We've only had amazing experiences with Dr. Faircloth with our two previous animals.

They replied quickly. Fortunately the problem my kitty was having also passed quickly so I did not…read moreend up going in.

Great staff, great care and reasonable prices. The staff here do a great job with my pets and are…read moreknowledgeable and courteous. Not a long wait in the waiting room (usually) and appointments are friendly and fairly quick, but they are responsive to questions and concerns.

The vet is amazing; however, I have yet to have a pleasant experience with any of the other staff,…read morethey consistently are rude and difficult to work with. To the point where we have often sought another opinion at Highland Animal Hospital (whom I can't recommend enough in place of Hope Mills Road).

Absolutely love this place. We have what most would see as a small zoo, and while we loved our…read moreprevious veterinarian office, and would still recommend them, we needed to find a vet that was reasonably priced, but also still had great vet care. Not only are their prices competitive, but the quality of care for our animals has been spectacular. VETS: We highly recommend Dr. Josh and Dr. Totten. Dr. Josh is very thorough in explaining things, and was patient enough to answer the bazillion questions I had when bringing our animals in. Dr. Totten...oh, where do I even start with her. Her heart is huge. You can really tell she has a strong love for all animals, and compassion for the owners as well. I feel like I could just talk to her for hours. Love, love, love her. We've had several emergencies during and after normal business hours, and have always trusted our animals in their care. Vet Techs: The vet techs are phenomenal as well. Jeanette, who is not longer there (moved come back!!!), was by far my favorite. Our animals were treated as if they were her own. We've always been updated in a timely manner on how our animals were doing after procedures/surgeries. Christi is another phenomenal tech. She too treats animals as if they're her own. Cat Boarding: We had to board one of our cats that had just had surgery the week prior. We've always had a pet sitter that came to the house, so I was a wreck when dropping Doof off. I apologize to all of you who had to see me ugly cry when dropping our Doofy Doof (Mr. Fluffermuffins) off for boarding. While we were gone, I got regular updates on how he was doing. Christi (Vet Tech mentioned above) went above and beyond for our Doof. He had to have his E-collar on because of his stitches, and he really didn't like eating while wearing it. Christi would stop through and hand feed him throughout the day so he didn't starve to death. We look forward to seeing their new clinic opening soon!

Dr Josh and his staff have left a great impact on dogs life, Jack-jack. I'm so trilled to have…read morefound an animal hospital that care more about our pets and I have to let it be known highland animal hospital is the best for all reason for your pets. thanks to Dr. Josh and staff. sincerely Jermaine S