The team just left after removing what we now call the "mystery forest grill" from our backyard--a…read morerusted old grill that probably belonged to the previous (or even the previous previous) owner of our house. Hidden deep behind the bushes, we had no idea it was even there until winter rolled around and the leaves were gone. (Pretty sneaky hiding spot, right? XD) We're so glad we called 123 Junk to help us get rid of this unexpected "Christmas gift." We booked the appointment just the day before, and the scheduling process was smooth and simple. JJ, our client representative, was professional and friendly throughout. Albert and another gentleman arrived right on time at 9am. They were both super friendly, and the whole job took maybe 10-15 minutes--even though the grill was in a tricky spot. Everything was handled quickly, cleanly, and without any hassle. We had a great experience with 123 Junk and wouldn't hesitate to call them again for future services. Thank you, 123 Junk!

I highly recommend 123 Junk. I needed an old sleeper sofa removed and after doing tons of research…read moreI found that most places either won't remove sofas, or they cost an arm and a leg. 123 Junk was cost effective and their customer service was outstanding. We changed our plans a couple of times and they were very understanding and accommodating. The two movers that came were personable and professional. The whole process was quick and hassle free. 123 Junk will be my go-to for any future junk/furniture removal.

George and Darnell arrived on time and removed old furniture and even some extra pieces which I had…read morenot intended to remove until Darnel advised to take advantage of the optimized space left in the truck. Great service and will be a future repeat customer

I'm extremely disappointed with my recent experience with 1-800-GOT-JUNK?…read more I scheduled a furniture pickup over the phone--not online--and was explicitly told by a representative that my items would be donated and that I would receive a donation receipt. The on-site team reiterated the same information. That assurance was the deciding factor in choosing this service. To be clear: I would not have selected this company had I known this would be the outcome. After paying nearly $400 for this service, no donation receipt was provided. In this economy, that's not a minor issue--it was a key part of the value I was told to expect. When I contacted customer service, I was redirected from the national line to a local office, where I was told I "should not have been told that" and was advised to use my paid service receipt as a tax write-off instead. That is not an acceptable substitute for a legitimate donation receipt. I also reviewed your website and found no clear public-facing policy stating that donation receipts are not provided--yet your team explicitly told me I would receive one. That level of inconsistency is unacceptable. If this is truly company policy, it needs to be clearly communicated upfront--not contradicted multiple times during the sales and service process. Customers should not be misled into expecting documentation that will not be provided. I am requesting: * Clarification of your official policy regarding donation receipts * Accountability for the misinformation provided * A resolution for this specific situation At this point, this reflects a clear misrepresentation of services and a breakdown in communication. I would appreciate a prompt and transparent response.

Competitive pricing and the guys showed up within 30 minutes of the scheduled time. Would hire them…read moreagain!

Fernando was great. Gave me a flat rate quote that was very reasonable, was willing to take even…read moremore items than we agreed upon, showed up on time. Made it very smooth and easy.

Phone quote vs in person was not at all the same. Washer and dryer to donate. Was quoted $99 for…read morespace in truck and $49 for the donation logistics. Guys show up and quote me $399. Added $49 appliance removal for each item. I talked them down to $249 but wtf this seems like a shake down once they are standing in your home. They got my stuff out but I'm so what annoyed. Prob won't ever use again

Do no recommend this service at all! I used them to move to my apartment and they broke one of the…read morelegs of my table during transit. I filled out the form, and because there was a fine print about certain "fragile" items, they would not be responsible. Please use your money elsewhere.

Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.

Reasonable prices and unmatched customer service. I would highly recommend DIY Junk Services.read more

DIY Junk Services offers a great alternative to roll-off dumpsters. Their trailers are safer for…read moredriveways and fit better in residential settings. Pricing is reasonable, and scheduling is easy. Will use again in the future.

Eco City was great--super responsive, great service and communication. I'll be calling them again…read morewhen I need help with removal!

Jeff and his crew were able to pick up our old couch on short notice in the rain. Showed up on time…read moreand got it done super fast. So easy to work with!

Professional pick up. Solid communication from start to finish. Let me know when they would arrive…read morethe morning of service and was easy to book. I would recommend!

I cannot say enough great things about Jacob and Sasha from Junk Runners. My family and I have used…read morethem twice and they have been friendly, efficient, super capable, and cost-effective. Today they moved furniture from room to room up and down lots of stairs for me as well as removing a bunch of junk. I couldn't believe how fast they moved to get everything done with a very little instruction from me. I highly recommend them! We will definitely be using them again.