If I could give 0 stars I would. I would HIGHLY RECOMMEND the service that I have now, POO…read moreADDICTS!! THEY ARE AMAZING!!! VERY PROFESSIONAL AND MUCH MORE REASONABLY PRICED. THEY SEND A NOTICE WHEN ENROUTE, BILL CONSISTENTLY THRU PAYPAL AND VERY FRIENDLY, EXTREMELY RELIABLE, COURTEOUS AND JUST ALL AROUND A MUCH BETTER COMPANY. In contrast, POOP911 is the absolute WORST company that I have ever dealt with. They cannot keep employees, every other week there's a new person and as a result, their schedule is very inconsistent, and they don't give you notice as to when they're coming. They just expect you to adhere to their convenience. But they will charge you if you're not available on THEIR time. At least that's the case with the franchise that services the Southside of Atlanta. Their customer service is also beyond and below HORRIBLE. Very rude and argumentative and not willing to compromise when they are in the wrong. Tried to blame me for my dog attacking their worker because their worker called the wrong customer to announce arrival and came thru my fence despite the "beware of dog" sign and the note that I had a territorial dog onsite. GIVE POOP911 THE FINGER AND GO WITH POO ADDICTS. I DON'T SEE HOW POOP911 THAT HAS THE FRANCHISE ON THE SOUTHSIDE OF ATLANTA ARE EVEN STILL IN BUSINESS. THEY NEED TO JUST GIVE OR TAKE LESSONS FROM POO ADDICTS. POOP911 IS A SORRY SSA COMPANY!

I wish I could give Poop 911 a zero-star rating. Unfortunately, my experience with their service…read morehas been nothing short of a nightmare. From missed appointments to poor customer service, this company has proven to be incredibly unreliable and unprofessional. First and foremost, there were multiple occasions when the service simply failed to show up without any prior notification. I would block off my schedule, only to find out that no one would be arriving. Frustratingly, I had to reach out repeatedly to find out what had happened, and it seemed like they could not care less about my time or my pets' needs. On the rare occasions they did show up, it was usually without any communication. No call or text to confirm their arrival. It felt like they thought I was only supposed to be readily available for them. Their lack of accountability and communication simply added to the frustration. Even more infuriating was the fact that I was charged for services not rendered. I was shocked to see charges on my account for days when no one had come to clean up. When I brought this to their attention, the customer service was abysmal. Instead of resolving the issue or offering a refund, I was met with dismissiveness and vague responses. It was almost as if they were trained to avoid responsibility. Overall, I cannot recommend Poop 911 pet waste removal. The service is unreliable, the customer support is atrocious, and the overall experience has left me feeling taken advantage of. Save yourself the stress and look elsewhere for a company that values its customers and provides the service they promise.

Communication with this company left me beyond frustrated and incredibly disappointed. I don't know…read moreabout other people but I keep my backyard gate locked with a padlock so people can't just open my gate and waltz right in. To that end, I needed to have a heads up on when people would stop by to service my yard so I could have the gate unlocked. I had my lawn serviced 3 times and NOT ONCE despite *multiple* emails and requests to receive notice at least a day in advance did I ever get notified. Instead I would get a text message that said "hi I'm from scoop soldiers I'm 15 minutes away". There was no consideration as to whether we were home or not or anything. On the fourth time, I told the person not to come and I've emailed the account manager and told her to cancel my account effective immediately. It was a hassle even getting the service initiated as well because we were told service would begin on one day and then we were no showed twice until someone came later that week. We were initially excited and grateful to begin our service with Scoop Soldiers because we are currently going through some things that make home and yard maintenance a real hassle right now, but trying to communicate with Scoop Soldiers has been like pulling teeth and it's absolutely not worth the stress when we have things going on in our lives.

I have been using this service to help me manage the yard behind my 3 dogs for quite a long while…read more I am extremely grateful for such a service. My service has been under the management of Brandon for the whole duration, and he never lets me down. He assigns the service people for my appointments and I can't say enough good about him. My current service person is Ashley. I'm am so appreciative of her care. Ashley always calls before she arrives. She's friendly and thorough. If she misses something the first time around, she will work with Brandon to circle back and try again. Also, it helps a lot that she likes dogs. I recommend them.

I love this service. I have been using them for over a year. Kevin our tech loves our two dogs and…read moretreats them like they are his own. He also always sends me a text with a picture of our closed gate. I highly recommend this company!

From the owner: It's A Dirty Job. And We're Just The Guys To Do It…read more Let's face it. Nobody wants to pick up after their dog. Especially, in their own yard. So don't. Hire Ruff Stuff. Once a week, one of our highly trained Poo Crews will come by your property, safely remove all Fido's business and leave your yard looking clean and green. After each visit, we disinfect all equipment so there's no cross-contamination from yard to yard. Ruff Stuff serves both residential and commercial clients. These include apartment complexes, neighborhood parks, doggy day-cares, hotels and more.

We've used a total of three services over the years and by FAR, Rebecca is the best. We auto-pay,…read moreshe comes on a schedule, and one big difference - you know she is a pet-owner herself who loves pets. She's one of the few people our dogs cry for in joy, when she arrives. (She keeps treats on hand). We actually don't see her in person a ton because she comes during the day, and is in and out.

I have used Potty Animals for several years based on a recommendation by a friend . First for our…read morebeloved Coco and now for Chanel. Temperamentally our babies could be no more different. They both love love love Melanie the owner. Sometimes I think Chanel loves her more than us. I plan play dates there even when we are happy to have her home. Also Their pooper services are phenomenal , good value, reliable and very detailed. I highly recommend

Love love love Melanie. I don't trust anyone with my babies but she loves on them like they were…read morehers. When I pull up they run for her door which is such a comfort for me. The place is clean and full of love! Nothing but the best for my fur babies!!!

Dirty Work always communicates about 15 mins prior to arrival so I can bring my pets inside. They…read morewill confirm when finished, send me a pic of our closed gate and arrive same day each week regardless of rain or shine. Love the reliability and the thoroughness!

I cancelled service MONTHS ago and am still getting bills from them. I've had repeated…read moreIssues with their Accounting/Billing department even when the service was active.

I use tidy tails and could not ask for anything better. They clean the yard and I have 2 big dogs…read more Pricing is great, service is punctual, and I do not know what I'd do without them.

From the owner: New In The Neighborhood! Tidy Tails Waste Solutions is…read moreAtlanta’s trusted dog poop pickup service! Tired of dodging poop in your yard? Let us handle the dirty work with weekly, bi-weekly, or one-time cleanups. *Fast, friendly, pet-loving techs *Text updates + spotless service *Serving Cobb, Clayton, DeKalb, Fulton, Henry & Rockdale Counties and more Visit: tidytailswastesolutions.com (404) 902-TIDY (8439) Let us scoop the poop so you can enjoy your yard again!

They treated my dogs well and they are very nice people. I used a boarding place in Decatur…read morepreviously until they got to expensive. This company is reasonable and well run.

Nearly every major claim in the owner's reply is false, misleading, or irrelevant to the actual…read moreincident. For clarity and accuracy, I am outlining each issue below with factual corrections supported by written records, veterinary documentation, and first-hand observation. 1. "Reviewer never contacted us." False. We contacted Camp Woof four separate times using the email listed on your own website. If you "never received" those messages, that indicates a failure to maintain a working contact, not a lack of communication from us. Any responsible facility handling animals should have a functional and monitored email address for reporting urgent concerns - especially ones involving animal health and safety. 2. "Dog dropped off without a reservation; staff were unaware of his needs." Incorrect. We fully explained Yogi's seizure disorder, medication schedule, and handling needs both at drop-off and by phone afterward. Staff specifically stated they would reach out to DeKalb Animal Hospital to obtain his records and confirm his seizure history. That is the opposite of being "unaware." 3. "The dog bit a manager; lucky no skin was broken." Completely misrepresented. At pickup, the employee who checked us out described Yogi as "a character" and joked about him playfully nipping at her rear - saying it "happens all the time." She was smiling, uninjured, and unfazed. There was no mention of aggression, fear, or injury. If management later reframed this as a bite incident to deflect accountability, that's dishonest and retaliatory. 4. "Medication was administered as required; no seizures or disorientation observed." False. When we arrived, Yogi was in the middle of an active seizure, soaked in urine, trembling, and disoriented - clear evidence that medication was missed or mishandled and that he was left unattended for an extended period. His saturated toys and kennel further confirm prolonged neglect. 5. "Dog was let out every 3 hours and again first thing each morning." Not consistent with the evidence. Yogi's full-body urine saturation and soaked toys show he was not let out at the claimed intervals. Staff previously stated to us that dogs are taken out "at the end of the day," which contradicts this new claim. 6. "We offered a free bath, but it was refused." Misleading. The bath was declined because Yogi was having a seizure and required medical care, not a grooming session. Presenting that refusal as noncooperation is manipulative and minimizes the seriousness of the situation. 7. "He left wagging his tail and happy." Completely false. Yogi was trembling, pacing, and terrified - consistent with neurological distress. This is documented in contemporaneous emails and photos immediately after pickup. 8. "We are not a vet's office." Agreed - and that is precisely why a facility should immediately contact an owner or the dog's vet during a medical emergency. Staff had confirmed they would contact DeKalb Animal Hospital and later acknowledged having done so. With that knowledge, failure to act during a visible seizure constitutes negligence. 9. "If we'd known the extent of his needs, we wouldn't have taken him." False. His needs were fully explained, and staff accepted him for boarding after confirming they would obtain his records. You cannot retroactively claim ignorance after taking payment and responsibility. 10. "Staff were afraid to let him out." Direct quote from the owner: "We could not handle the dog because of the possibility of an employee being hurt." If that were true, it would still constitute gross negligence. If your staff genuinely believed a dog posed a safety threat, the proper protocol would be to contact the owner immediately - not to confine the animal in a kennel for extended hours without medication, bathroom breaks, or monitoring. Leaving a medically vulnerable dog unattended out of fear is not safety - it is neglect. 11. "The owner was out of state looking for housing." Entirely false and irrelevant. I was in Georgia picking Yogi up myself, as verified by timestamps and DeKalb's correspondence. This fabricated detail has no connection to the actual event and serves only to deflect and discredit. We have contemporaneous emails, photos, and veterinary documentation verifying every detail. The owner's public response contradicts his own staff's words and ignores basic standards of animal welfare. If a facility claims to have served over a thousand dogs, it should be capable of handling emergencies, maintaining accurate communication. Camp Woof continues to ignore written requests for records of Yogi's stay.