Drop off was @ 9am however when I showed up @ 1:30 she wasn't ready and in a Suttle way was told…read morethey would text me when she's finished. I get a text I pick her up 20 minutes after leaving the establishment. I didn't really check her all the way because, naturally I wanted to trust that everything was donee, boy was I wrong the way I walked her into swag with her face dirty and her ponytail that I put in her hair was the way she came out ..Face not washed,hair not combed and teeth not brushed. Mind you my Coco has gone several other times and was very satisfied, but this beats all... Poor service is never okay.. ***** update ***** Follow up from Owner Ashley, Simply put useless (Fast Talk) I could feel the aggravation.... The bottom line is customer service makes a difference everyday.... I'm not mad just disappointed in the lack of care.

Toy Poodle Grooming-Excellent! His cut is precise to the photo that I showed the groomer and he…read moresmells adorable. Service- A Supurb. My Pet was not held at the groomer all day and was happy at pick up. Location-A The location is easy to find and there is ample parking. Cleanliness-A Ambiance-B The shop is a new business but I am certain this is going to be a ter-roof-fic spot. Darian is an excellent groomer. My toy poodle is a bit skiddish, but warmed to Darian as he is an excellent handler with your pet. Overall Great experience.

I was very hesitant of using Barking Up the Right Tree at first…read more After having 2 pet sitters quit on me because of my overly aggressive cat, I didn't have much confidence that this would go any different. However, my sitter - Andrea - is phenomenal and probably one of the first people ever that my diabetic cat lets near her. I am very happy that I have found her. I do find that they are a bit pricey. $2 for every additional cat seems a bit much, considering that the process would be the same, especially when you already are paying extra for medication administration. But I guess that when you have a good pet sitter, it's worth the extra money.

OUR EXPERIENCE WITH BURT WAS A NIGHTMARE. I DO NOT RECOMMEND THEM AND WOULD NOT HIRE THEM AGAIN…read more We hired Barking Up the Right Tree (BURT) for the first time as part of a five-day, five-night pet-sitting engagement for our two dogs, agreeing to five walks and five overnight stays with a female sitter (our dogs tend to prefer women) and a military discount. During this time, we experienced three issues, all of which we brought to their attention (vs. of the other way around): 1. The first pet sitter brought her fiancé along without our knowledge or permission, which we caught on our doorbell. The excuse was that he was experiencing "a distressing personal situation." This is not only extremely unprofessional; it's a liability. We let it go and asked that it not happen again. 2. The second pet sitter, who was booked for an overnight stay, left at 9:45 PM to spend the night at her own home. At first, we thought she went to get dinner, but after two hours, we contacted the owners again. They confirmed she went home because she interpreted my offer "to stay in our guest room if she wanted" meant she did not actually have to stay overnight, despite the fact we paid for an overnight stay. They sent her back and took one night off our bill. At this point, I started wondering if I needed to fly home; this was not going well. 3. A couple of days later, we returned home only to find that the first pet sitter had burned the interior of our built-in microwave and melted the interior door panel by heating up metal dog bowls in it, twice. She could have caught our kitchen on fire. When contacted, the owners confirmed she did it but claimed she didn't know you can't microwave metal or where alternate bowls were located. I would assume this is common sense, but you'd think you'd stop the microwave after it started sparking the first time. I also sent her a photo of my instruction letter where I had explicitly mentioned where the other bowls were. Despite our open communication throughout this experience, their manager blamed us for the sitters' errors and made both excuses (e.g., "they're not our employees; they're independent contractors") and sarcastic comments ("we don't put trackers on them"). She informed us that our "old" microwave was worth $100 "if that." It's a built-in, name-brand appliance with a replacement cost almost three times that. After everything, she also decided it was a good time to ask for proof of my husband's military service, questioning his integrity. When you trust someone with both your pets and your home, you might expect them to treat you a little better.

CutiePaws has the best pet sitters! I feel so at ease that my cats are taken care of in their own…read morehome while I'm away. Heather, the owner, is fantastic to work with and from the start, I knew going with this reputable, professional company would provide the best care for my pets. I've been able to travel even more knowing my fur babies get the love they need while I'm away.

I literally cannot RAVE enough about CutiePaws I have had the ABSOLUTE PLEASURE of getting to know…read moreand speak with both Heather the owner, as well as have 3 different, AMAZING sitters in two different apartments in Atlanta. Stormy LOVED Lizzie and NICOLE WAS OUR FAVORITE Hallie was also amazing- I wish I had had more time to get to know her before moving out of the city! Regardless: The pricing is affordable even for me, a recent college grad, which is saying something (VERY fair priced in my opinion) and if you need a pet sitter in ATL that will come to your own home, allows you to meet the sitter and host a Meet&Greet with your pet(s), then I'd be hopping online or calling in to see if you can also experience the wonderful peace of mind knowing you're able to leave your fur children in safe hands (AND GET PICTURE UPDATES DAILY TOO!!) P.S. HEATHER OPEN CUTIEPAWSINDY soon Stormy and I will miss everyone at CutiePaws in Indiana!

Amazing! I couldn't be happier with this pet groomer! The…read morestaff is super friendly, knowledgeable, and clearly loves what they do. The shop is clean and well-organized, which gave me peace of mind. My dog came out looking absolutely amazing--clean, happy, and perfectly groomed. I also really appreciate the locally made treats they offer--it's a great bonus and shows they care about quality. Highly recommend this place.

We had a great experience with Anna! She was gentle and kind to my little rescue poodle who can be…read morea challenge due to pass trauma.

Thequila is amazing. She always does a great job with my guys. She even able to groom one of my…read morecrazy dogs who can be behaviorally difficult. Thequila is able to groom her in my home, so I no longer have to take lulu to the vet for sedation. She not only grooms my three personal dogs, but she's also helped my foster dogs looks snazzy too!

After having a bit of a horrific experience with another groomer, I can safely say that I have…read morefound my new groomer for my maltipoo, Diesel! Thequila is extremely professional in terms of being on time, her own professional appearance, and in her service. I am seriously the WORST when it comes to brushing my dog as I should, so he had some matting going on. She informed me after doing a once over that he'd likely have to be shaved low because of this and asked if this was okay. She really made him look like a brand new dog and I'm grateful that she took such good care of my puppy son! She was quick, on time (actually a few minutes early), and was VERY professional. I am going to make her the regular groomer for my puppy son and highly recommend her if you're looking for grooming services!

Definitely recommend, didn't realize how much I needed this service! They do a great job and you…read morecan't beat the price!

My babies are not beauty queens that require a lot of grooming they are treated as if they're…read morequeens. They are bathed and perfumed and their nails are perfectly trimmed. The groomers are always so loving with them.

The Pooche Parlor mobile groomers did a wonderful job with my older Shorkie. He was in protective…read moremode and would start barking if the groomer moved too quickly toward him. She took her time with him and made sure he was comfortable. After I put him on the grooming table and left she said my baby was perfect! After the full grooming he looked good and smelled good and strutted around like he knew it! Wonderful service, mobile and affordable pricing too!

Really nice place. Ambiance is laid back. Have windows so you can see what is going on. All the…read morepets seem relaxed. Staff are friendly and helpful.

I have been unhappy with Hot Diggity Dog recently, but I am always willing to work through problems…read moreas personal services are very opinion based. However, after the most recent service, I will never be returning. They have repeatedly shaved my dogs face citing her face "being matted." I conducted an experiment this time and made sure I regularly brushed her face and even the morning of, confirmed she was not matted. They shaved her again, told me I was lying when I explained I've been brushing her with a metal tooth comb to make sure she wasn't matted. I acknowledge it's easier to just shave a dogs face than it is to actually groom a dog, but for $150, I expect more than laziness. Further, they clearly do not provide water to the dogs, despite them being there for 7.5 hours. They are also never available via phone. Go elsewhere - even if you have to wait forever to get in. Good groomers are hard to find and you will not find one here.