Sayed helped me a few years ago when he was with a large insurance company and was highly impressed…read moreby the way you explained the process and products. He used to constantly check in with me. After being with online insurance companies for a very long time, it was a very unique experience. He was always staying on top of my mind. Whenever I needed something I knew he will be there and he was always super prompt in his responses. I was getting terrible service after he left that company with the new agent assigned to me, who never took time to talk to me and was happy with auto-renewals. When I had finally reached out to the agent after 2-3 years, I didn't get any satisfactory response in addition to delayed responses and always voice mail. I really missed talking to the agent who can really understand what I'm looking for and help me. Finally, I reached back to Sayed again, and as always even after 3 years or he still remembers me and was available to talk and provided great options. It was a no-brainer to switch and save some money. More importantly, he provided great advice without any aggressive sales tactics. Just recently I needed some documents for my mortgage and he and his team jumped on it and addressed it within few mins. Normally, I wouldn't write long reviews, but I believe anyone can benefit from an agent who really cares and I would strongly recommend anyone looking for insurance products to try out Sayed even just to learn about the different options available, I'm sure you will not be disappointed.

I am a first time car buyer, so buying an auto insurance was overwhelming. Frank helped me with…read moregetting the right auto insurance for my wife and I. He is very professional, and he really listened to our needs. He got us an affordable and great auto insurance with everything that we've asked for. He is fast and efficient. Thank you very much Frank! You're an angel! I highly recommend Hashimi Insurance Agency. I am a very happy customer.

Stroup Insurance Agency is the best that it gets! Nate is very knowledgeable about insurance and he…read moreis not pushy at all. When I called him in need of Car insurance for 2 cars and renters insurance at 4 o'clock on a Friday he had it quoted, and done before 5 that night! I will refer him to anyone who needs insurance!

I've had Nate Stroup as my insurance agent now for over 10 years. He's really good and helpful…read more His advice regarding auto insurance has helped me with my finances. But like I say, "Always get a second opinion."

Renee is awesome! Super friendly and quick to respond to every inquiry. She definitely knows what…read moreshe is doing because she answers every question without hesitation. We had a horrible experience with Farmers insurance and Renee helped me bundle our homeowners insurance and multiple auto insurances together. She even gave me advice throughout our horrible time with Farmers and I wasn't even a customer of hers at the time. Now that's dedication! I have 4 small children so taking care of everything over the phone is my preference and Renee completely understands and always gets it done. Definitely recommend Renee!!

I retired from State Farm after 20 years handling both large property and liability claims, as well…read moreas supervising on the State Farm Catastrophe Response Team. With that background, I am very selective about who I trust to handle my family's insurance needs. I chose Renee as my agent because of her deep knowledge of policies and her ability to guide me toward the best coverage for my family. Over the years, she has gone above and beyond--always willing to take the extra time to answer questions, explain options, and make sure we're fully protected. What sets her apart is the personal service. She doesn't just sell policies; she truly cares about her clients' well-being and peace of mind. Whenever I've needed help, she has been responsive, professional, and genuinely invested in making sure things were handled quickly and correctly. If you're looking for an agent who knows her stuff, provides exceptional service, and truly looks out for her policyholders, I highly recommend Renee for all your insurance needs.

I found her on Yelp and called her up to get an auto insurance quote for my vehicle. (I guess) She…read morenoted down all my details and promised me to follow up with a quote, which she never did even after a week. I tried calling her again multiple times, but she never responded. Adding insult to the injury, I started getting automated emails from Farmers regarding questions about the quote I received and about thanking me for giving them the opportunity to do business with them. Seriously? "You may have questions about the quote you received, so I am here to help. Also we can talk more about exploring discounts available to you and help you find the coverage you want." "Thank you again for giving me the opportunity to earn your business. Have you had the chance to review your quote? If you're not sure about something, just give me a call.I am happy to answer your questions."

Having just turned 31, I wasn't really thinking about life insurance until a friend recommended I…read morelook into it. When I finally decided to shop around for a quote, Farmer's was quoting me about $30 less a month for a comparable package than other agencies, but I still didn't totally understand what I was getting myself into, and decided to call my local agent to clarify some parts of the policy. Lucky for me, that agent was Kulwinder. She was really patient with me as I went through the policy line-by-line and asked her what different things meant. We went through a few rounds of (tediously) revised quotes with questions (a lot of questions, haha) between each round before I finally settled on a plan that worked for me. Even though I called her several times throughout this process, Kulwinder never made me feel like I was taking up too much of her time. She is super warm and patient, and I really enjoyed talking to her. I still hope I won't need or have to use my life insurance policy for a long time, but I do feel comforted knowing that, if anything changes or if I have any more questions, I can email or call Kulwinder to get some clear answers from a friendly face! Thanks, Kulwinder, for being so patient with me!

This place claims to be an insurance company and I find out that they're not. They find you cheap…read moreinsurance through other companies, unfortunate this other insurance companies are fraudulent. When it comes to them paying out claims, these other insurance companies won't answer their phone, stall or find reasons not to pay out. I think Freeway needs to do their homework on these insurance companies before recommending them to their customers

Hidden fees, horrible customer service and when asked to speak to a manager was told "we dont have…read moreone, you can call customer service".......customer service is who told me to talk to my local branch!! They kept over $450 on a policy that was cancelled in 4 days because it wasnt even the correct policy i needed. SCAM!!! Do not do business here! I got the correct coverage for $12 a month through Farmers

I have been a customer for home and auto for 15 years. I just tried to talk to a person at the…read morecompany and spent an hour trying to talk to a human. It is the worst customer service I have ever used. It is impossible to navigate the system. It is designed to stop you from ever talking to a human. I am cancelling all my polices with them.

Beyond Amazing! We first met Sherry as entrepreneurs in need…read moreof insurance. We were having a time of it, as my wife (and business partner) had pre-existing health issues. She was able to set us up with a very competitive group policy which we kept, unchanged, for many years. As we reached retirement age she guided us through our Medicare and supplemental choices. Now she takes care of my house, vehicles, RV and boat. Sherry (and her outstanding staff) have been extremely helpful through the years. If I EVER have a question I know I will always get a researched & well thought out response that will ALWAYS be spot on. What amazes me most is why anyone would dare consider looking anywhere else!

Do you need home, auto , business or life insurance? Sherry L. Neyman, Farmer's Insurance Broker…read morein Tracy is the best broker around. Sherry's services were a referral from another insurance company I'd called. I was in a desperate situation and having difficulty in finding any assistance. Sherry and her team are in an office in Tracy, jackpot! I was able to physically meet and talk with them .I explained what was happening with my prior car and home insurance company and how lost I was in the process. Sherry walked me thru the numerous steps, We would need to take to rectify my problem. Ok, so Sherry is an excellent insurance broker, but she also is highly respected by numerous other highly respected, award winning local Tracy businesses. She knows everyone and they know her!! Sherry is direct, caring , informative, reliable, personable and has expansive knowledge beyond insurance services. I trust Sherry and her team to take care of my service needs and beyond. Thank you for all that you've already done for and with me. Thank you for the local business referrals, I never knew were here in Tracy. Why continue to look for an insurance broker when all you have to do is call, Sherry L. Neyman. I did and am completely satisfied ,my search is over!!!

0 stars the worst insurance company EVER!!! I got hit last Tuesday on the Altamont, she got back to…read moreme on Thursday and said.." I'm really busy with other clients and I have 30 days to take care of this!"! I haven't heard back from her( I've called, my adjusters called!) nothing. I wouldn't wish this on my worst enemy! LIBERTY MUTUAL- SHARON MORGENSTERN . When I did finally talk to her I asked "can you just please keep me informed???""" She said yes.. I haven't heard a word.THE WORST INSURANCE EVER LIBERTY MUTUAL

Had an amazing call with Lili today and would like to say very professional and helped me so much…read more Great experience.

The person who hit my car has this insurance company and the assigned adjuster did not return our…read morephone calls after the initial week. It's been well over 30 days since we have heard anything from her and our damaged car has yet to be fixed. We have sent emails and left many voicemails for her and did not receive any information until we contacted another adjuster who was only able to give us limited information. This is frustrating and like other comments have said, this company may not be holding their employees accountable for their job. So annoying that we are without a car for over a month now with no word from them. Just wanted to put this review here in case others are going through the same thing or are forced to work with them. UPDATE: We got connected with another adjuster and the manager of our original adjuster and things turned around super quickly. Both were so helpful and quick with their responses and actions. So it seems like a problem with just the assigned adjuster, which we already complained about.