1. Just Between Friends - Aurora

    1. Just Between Friends - Aurora

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    Aurora, CO

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    19 days ago

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    2 years ago

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    Gap Factory

    Gap Factory

    4.0(11 reviews)
    17.9 mi
    $$

    Gap Outlets are so hit and miss, many of them bill themselves as Outlets but really aren't. While…read morethe store at Castle Rock Outlets thankfully wasn't a wolf in sheep's clothing, it seemed overall extremely light on merchandise overall upon a recent visit. Most importantly, I was able to score a good deal on a polo shirt and a pair of shorts and the minimal staff I interacted with was pleasant and didn't try the hard sell on the Gap credit card (Does anyone actually think saving $2 on their purchase is a good enough reason to apply for additional credit?), which I was appreciative of.

    The workers were very rude to my pregnant friend! She was trying to try on clothes and she asked to…read moreuse the bigger stall bc she also had a stroller with her baby and the lady just looked at her and rolled her eyes and said no that's only for disabled people and forced my friend into one of the tiny stalls while she is pregnant and has a baby with a stroller. And then I asked one of the workers for help which they are very hard to find but they acted like I was asking the world of them just for them to do their job. All i wanted was to see if they had a size XS of one of their shirts for my wife and they legit said "eh idk" and so I had to ask can you please check and they just walked away after letting out a big sigh and then 15 mins later the girl comes back and just say no we don't have any. Ik im just one family but I will never waste my money at this store. Hopefully, they close and we get a Zara or Uniqlo in exchange.

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    Sidewalk

    Old Navy - 07-04-2023

    Old Navy

    2.1(27 reviews)
    6.9 mi
    $$

    After reading old reviews about location I can proudly say that this Old Navy is one of the best…read more I had ALEX help me with a return. He quickly opened the doors at 9:58am to help me. Alex was extremely helpful with my return- it took less than 3 minutes. So everyone writing about them not being helpful, they don't know where their stock and they're rude, this location and this young man ALEX deserves Five Stars

    Just had a horrible experience at this location. I needed to drop off a return that I submitted on…read moreOld Navy online. Went in store and Ninni, the cashier, immediately questioned "is this maternity", and it was and immediately said "we don't take maternity returns". Well, the online receipt says to drop it off at the store? She just kept repeating they don't take maternity. She called the manager (not sure her name, but red haired) and the manager came storming up already pissed/heated. Kept repeating they don't take maternity. I kept trying to ask why the online receipt said to bring it in store and kept getting interrupted and "we don't take maternity". So I got a bit frustrated and once again asked why the online receipt tells me to drop off in store if they don't take the returns and the manager gets aggressive and raised her voice and said "if you do this again, we will not help you"...... ummmm what? I am not sure why I was met with such anger, aggression, and hostility when I was just following directions. If I was simply told like "hey sorry the website is messed up" or "sorry we can't take it, this is how to fix it", I would have had no issue with the interaction. But, raising your voice at me and not being willing to help fix the situation is not ok. To Ninni and the manager I spoke to today, I hope you are a little more kind and patient with the next person that comes into your store with a return.

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    Old Navy - 07-04-2023

    07-04-2023

    Old Navy
    Old Navy

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    Just Between Friends - Aurora - vintage - Updated September 2026

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