The best pet store in Springfield! Owner and employees are friendly and helpful. They always have…read morewhat we need for our dogs plus extra goodies too.

Great store. Lots of boutique and bespoke options. Friendly staff. Awesome toy options for busy…read morepets and I got the cutest fabric flower for my precious princess malinios. Store is clean and pet friendly.

First I walked in with my 6 lb yorkie on a leash. One of the girls (worker) walked around her very…read morequickly like she was afraid of her. It was so obvious I had to ask the girl if she was okay or afraid of my dog, who didn't bark or even approach the girl. Her statement was "Oh no, I just wanted to give her space." IT WAS THE FORAY. THERE WAS PLENTY OF SPACE! The girl immediately went to a long-haired gentleman and both looked at me. THEN, both literally followed me around two aisles. I asked the long-haired guy why they were following me. I assure you I was not being paranoid. THEN, I noticed the long-haired guy two to three aisles away looking at me over the top of that aisle like I was a damn thief. I had had it. 1. I LOVED this store. 2. All four of my dogs were groomed by Heather at that store. Not now. Sorry Heather. 3. When I got to the cash register I asked for a manager. It was the LONG-HAIRED GUY. 4. I still nearly bought my dogs' food. As I was telling him that I could have gotten better service at a bigger corporate pet store, he made the mistake of saying,"That's fine." I left my stuff at the register and left. I will NEVER be back.

Took my dog to get groomed and she didn't listen to what I wanted. When I picked up my dog she had…read moreshaved my Yorkie I was in complete shock.

The employees are amazing, knowledgeable, helpful... with rare exceptions…read more I will share that I disagree with some of the policies concerning grooming, appointments, and seemingly various prices of those services, including how and when they will increase the price for just wanting to sit on the bench with your nervous pup to wait for her turn to be groomed. Crystal was the silver lining to the whole experience. She was very attentive to my pup, and my little pup was put at ease in Crystal's capable hands. As long as Crystal is there, we'll be back! Lady bug just adored the attention she received and was so proud she literally was prancing to the car as we left. Thank you Crystal, for making this experience positive. Without your help, I would have left without getting the groom done, due to the determination to get nearly $125 from me to groom my 15lb mini poodle.

We've done Beginner, Intermediate, Advanced, and Therapy classes with Val H. She has been a great…read moretrainer, and my dog loves her. We've both learned so much.

Not as big as a Petco, but not as crowded either. The store is clean and really well laid out and…read moreeasy to maneuver through. Dropped in for a quick second to get some dog food and found just what I needed without any difficulty. I'ld be just as happy walking through here to meet all the doggies in the store even if I didn't need anything. They do obedience training as well.

I took my dog here for a haircut a few days ago and told them to give him a fresh cut. He came back…read moreabsolutely stylin and now he gets all the dog pussy. His body count has gone from zero to twenty-seven over one week.

The owner was very knowledgeable and helpful. The fish and equipment for the aquariums were very…read morereasonable.

I haven't had fish in a little while, but when I did, I felt lucky to be able to shop here. The…read morestock is always interesting, there's generally something available for every skill level and if you're willing to ask a few questions (which you should be, since even fish need decent care and you're in charge of that, in this scenario) you won't find a better resource than the owner. Seriously, the choices in town boil down to buying from chain stores staffed by high school kids who know a third of the information the company provides them or a seasoned hobbyist who is genuinely fascinated by what he's selling. Why on Earth would you opt for the former?

Really love Kelsi! She's very friendly and helpful! She brought stuff for all the little trick or…read moretreaters!

Customer service and the manager is rude. When you do get help she will come out and monitor what…read moreyou can/cannot do. Low trust in employees and rude towards customers. Also, many of the fish are sick and have been for a long time.

Friendly staff, great selection for dogs and cats. Hadn't shopped from any other animals. I have 2…read moreshitzus and the groomers do a fantastic job.

Great selection of pet food and treats. Friendly and helpful staff.read more

Great service at the check out and Nice selection…read more I would recommend this location, though it was messy after the holiday rush. There are some specialty cat foods not found anywhere else which are available here. My daughter loves Petco. .

Trinity was great because she did just as I asked. She was pleasant, friendly, and professional.read more

I've exclusively gotten my reptiles from Deep Dark Reptiles for YEARS! The animals are always very…read morehealthy and very well handled. I appreciate everything they do to make their animals so happy and healthy!!

From the owner: Deep Dark Reptiles specializes in Snake Breeding. We carry babies such as Ball Python, Redtail…read moreboas, Burmese Pythons and Reticulated Python. *Exotic Reptiles*, *Snakes*, *Breeders*. Follow me facebook.com/DeepDarkReptiles/ www.deepdarkreptiles.org We also take in any unwanted reptiles.

The associates greeted me with smiles and one pleasant woman asked if she could help me find…read moreanything. I needed a breathe and teeth-cleaning product which she directed me to, with excellent placement directions. At check out, I spoke with an associate about kinds of dog food and current prices. She suggested a brand with good quality which was more affordable. She even told me where I could read more about it. Great people; great store.

Great place to shop for fido, everything you need at affordable prices, and great sales personnel.read more