Very happy with Norma and Surena's service everytime I come here. State Farm and Ulyanna Chung is a…read moregreat auto insurance company and are quick to respond if you need help with anything. Highly recommended!

Here it is Friday afternoon. They're supposed to stay open till 5 o'clock but at 4:20 there's no…read moreone in the office just an answering machine telling you to have a nice weekend. How can I have a nice weekend when I don't have insurance on my ATV like Norma told me to send her the VIN yesterday and she would get back with a quote today and I did and she didn't ever get back to me they all took off before they're supposed to close, got a three day weekend. They're running out that door like their asses were on fire and their hair was catching. That's sorry as hell I'll think about that whenever it comes time to renew my insurance.

I had an issue with my mortgage company having not paid the payment last year. I called High Desert…read moreInsurance and they did the leg work for me to straighten out the issue. One year later, same thing happens again. I called and was greeted by Bo who actually remembered who I was and my situation immediately and once again fixed the issue. I know my insurance representative is on top of their game, now maybe I can get the mortgage company on board

I called about 3-5 different agencies when I was looking to switch agents and Bo Hash impressed me…read morebecause he listened to our business situation and answered my insurance related questions unlike other agents who just tried to pump me for information so they could send me a quote for something. I think Bo understands how Insurance works better than most agents and that is important to me because I don't just want the cheapest policy with skimpy coverage, I want proper protection for the best price possible. Some insurance agents terminate communications with their customers after they make a sale I appreciate the fact that Bo continues to respond quickly when we need service and has even checked in with us on the weekend when he knew we may be acquiring a vehicle so he could add it to our auto policy for us.

I was referred to Vigen Khachikyan by a friend of mine for a general liability and workers…read morecompensation policy. I own an independent insurance adjuster and have a couple guys that work under my company. I needed a general liability and workers compensation policy and all the other agents that I went too would say they will get back to me in a day and end up taking a week. Every time I had to ask a question I would get a "I'm not sure let me ask my underwriter" response and it drove me crazy. Finally I found Vigen and he was on top of EVERYTHING! He quickly got me a quote within the time he said he would. He's very knowledgeable and cared deeply about my business. He went the extra mile to make sure everything is accurate and that the insurance meets vendor requirements. I was very impressed with his work ethic and would recommend EVERYONE to go to him for all business insurance stuff.

Lydia B. is the best commercial insurance broker I have found. After being cancelled by another…read moreinsurance company for having to actually use my workers comp insurance Lydia found me great coverage without breaking the bank. She also found on my old liability policy that the last insurance broker had mis-categorized my company and had I had any claims they probably would have been denied. Thank you for being so professional.

Best insurance agent in town!…read more Kirk was super patient, and accommodating to our business! He answered every question and all the e-mails and never gave up on our somewhat complex policy! I highly recommend him! He's fantastic and we don't know what we would of done without him! I still call him whenever I need a quote because he is just so great to work with!

First off, the name of my agent at this location is Kathleen Ross, and this review is really meant…read morefor the entire company, not just this Agent's office. I will say, in regards to this office, that over 4 1/2 years, I only spoke with MY agent 2 times, the rest of the time I had to deal with her rude and inept support staff. there was maybe 1 person in the office named Amanda or Andrea, (not sure which) who was friendly and helpful. But one out of I'm guessing 8 employees in this office being pleasant is pretty pathetic. My major beef with American Family came when I was involved in the first accident I'd had in 12 years, which I was not at fault for, I had been paying ridiculous premiums for 4 1/2 years, and thanks to the accident, I now need a spinal fusion surgery because one of the disc in my lower back is completely destroyed and my vertabrae are grinding against each other because there is no disc left. The at fault driver had bare bone, liability insurance through state farm. Only the minimum amount required by the laws in Nevada. His insurance company paid up the max on his policy within 8 weeks of the accident, my lawyer had to battle with American Family for almost 2 years. I had great coverage, collision, comprehensive, bodily injury, underinsured driver, etc. You name it, I had it. These jerks ended up offering $5K for medical payments, and $4K for the underinsured policy, when the maximum I should have in theory been able to receive wuld have been close to $75K...My medical bills and attorney's fees left my with a whopping $5k. I still have to see a pain management Dr every month because I am in constant, excruciating pain, and I still have to figure out a way to come up with the $ to pay for this surgery...American family doesn't give a crap about their clients, I have paid them more in premiums than the paid me to "help" in my situation. I am thoroughly disgusted by this company, and advise everyone to not do business with these heartless money grubbing jerks, and if you are unfortunate enough to be covered by them now, please change companies before you get hurt and have to file a claim, because these guys are NOT out to help you.

I spoke with Frank & he was able to help me add additional drivers & a vehicle with ease. Highly…read morerecommend asking for him for anything!

0 stars if possible. On 08/30/2026 around 1:00AM MST, I utilized the official State Farm website…read more(myinsurancequote.com) to submit personal information for a private auto insurance quote. Got a response from this agents location. Within 24 hours, on 08/31/2026 at approximately 3:45PM MST, I received an unsolicited telemarketing call on my phone number from an outbound representative operating on behalf of HBW Leads LLC. During the call, the representative explicitly stated they were calling to connect me with an Allstate agent for an insurance quote. When I questioned how they obtained my information so quickly after my private inquiry with a completely different carrier, the representative claimed that the timing of their call was a mere "coincidence". They also tried to claim it was public data from voting registration. Based on my experience in the IT industry, and the precise next-day timing, this is an obvious evasion. My real-time consumer shopping data was actively intercepted, purchased, or transferred without my explicit knowledge or consent to fuel an aggressive outbound telemarketing solicitation. Furthermore, my phone number is actively registered on the National Do Not Call Registry.

Cliff Notes Price Range: Varies, depends on what you're…read morelooking for Parking: Plenty Perk: Great customer service Non-Perk: None Ambiance: Business Casual Noise: Low Temperature: Comfortable Recommend: 100% Dissertation I normally don't write about my insurance company, but I really felt like I needed to give them a kudos or a gold star on this one. I recently had the pleasure of meeting Jeff Venuto while shopping for new insurance. He was extremely knowledgeable, warm and quite funny. He explained everything in terms that I, the layman could even understand; and didn't make me feel like I was a 3-year-old learning how to tie my shoes for the very first time. He was patient, understanding and extremely eager to assist me in any which way he could. I did not feel as if I was another number or an inconvenience like it seems you see more and more with businesses. He was so dedicated to me as a client, he even gave me his personal phone number just in case I have any other questions or issues. Again, not something you typically see anymore. Anywhooo, I would highly recommend giving him a call or stopping by, even if you have insurance (like I did) he seems to enjoy helping people get the best bang for their buck, so it can't hurt to look into it, right? It saved me a bit of cash!

I've called , left messages . Two days later I called again someone answered I said hi IS this…read moreJeff, I'd like a quote , he hung up. I called right back and got an answer Mach. I left a message name , number, and that I'd like a quote and all day later no call back . 3 strikes YOUR OUT !!!! I Guess they're so busy they don't need my business. That's OK Suprisingly AAA Knocked everyone out of the park even after the required $50. Road side ins. Even with Home ins. ??? Whatever. ​

Thank you Makenzie for great customer service I really appreciate your quick…read more response and now I'm going to be saving money with my home Insurance! I can recommended to family and friends...

Mekenzie Videtto is an amazing agent. She is extremely helpful, she makes you feel so special…read moreright away. I would recommend this agency to everyone!!!!!

Mario and Krista are amazing people. I'm not the best when it comes to grown up things like…read moreinsurance and they're always so patient with all of my questions and ready to help me with anything I am in need of or concerned about. My whole family has been with them for many years and we are grateful for everything they do to help us save money and be smart.

I have been a customer for about 5 years and couldn't be happier. It's nice to know that Mario and…read morehis team always have my best interest in mind. I have my auto, home, life and investments with Mario and his team and can be confident that they are always looking for ways to save me money and I really appreciate that. It's nice to know when you send and email that the Giannini Team replies immediately and for someone who is extremely busy that is priceless. So thank you Mario and the entire team!!