great customer service by abigail benjamin! she came back with great quotes for my landlord insurance!!

I'd like to give a shout out to Ms. Renee Thompson, with Western Pacific Insurance. It can be an enormous challenge to get homeowners/condo insurance this day and age. She literally lead me to a company with extremely fair rates. Thank you!! Traci V read more

What an uplifting experience I had with the representative Ruby! She is professional, efficient & was able to find me affordable policies! I highly recommend Western Pacific! Thank you Ruby!!! read more

Awful service! I would not recommend using them at all. Waiting over 2 weeks for a refund check and no one at their office will help. All I got was wait another 2 weeks. Just terrible service. read more

I've been using WPI for 8 years and the customer service has always been outstanding. I recently called in for assistance with a payment and Aliya Martinez was extremely pleasant and helpful. read more

Great insurance broker. I work with Abigail B. who has been so fantastic that I switched all my policies over to them!

My agent Bridget was unavailable (on another call), but the receptionist, Aliya Martinez, was very helpful and friendly, taking my information over the phone ... highly recommend! read more

My agent is Abbi Benjamin. She is always a pleasure to work with. I inquired about an umbrella policy and she was very helpful. Instead of adding another insurance policy she was able to add the coverage I requested to my existing homeowners and auto policy which actually saved me money. I really appreciated her taking time to "think outside the box" with me and in the end help me save money. If you are looking to do some insurance shopping, Abbi is your girl. read more

We were new to Las Vegas and needed an insurance agent for new car coverage. Renee was our agent and she did a great job turning around a quote in a few hours and was available to answer all of our questions about coverage. Very professional and informative. It was a hectic couple of days and we appreciated her follow up. Highly recommend WPI (and Renee) without reservation. read more

My insurance company stopped carrying my long time Travelers Landlord policy. They wanted to switch me to a higher priced company. I called WPI in a panic as the policy was due to expire. They went above and beyond to get me rewritten under their license with no interruption to my policies. WPI staff, Ruby and Aliya were patient, knowledgeable and super helpful. Took good care of me. I recommend WPI for their customer service. read more

Carly was great and super helpful. She answered all my questions, even the ones that were a little silly. Great to work with.

I contacted Western Pacific Insurance this afternoon as I had a question about my auto policy. My agent was unavailable, but Bridget was happy to help. She was familiar with the situation, was able to answer my question and provide additional helpful information. Thank you, Bridget, for your assistance! Sincerely, Kathleen Hagen read more

Carly Kelley was very helpful and answered all my questions. I appreciate the service she provided. Thank you.

Very helpful in getting us our Home and Auto Insurances. We opted to meet in person and everyone was helpful

Carly Kelley was very prompt and professional and got me renter's coverage when my prior insurance company discontinued renter's insurance! I am a real estate attorney and I really appreciate excellent service. read more

Both Abbi Benjamin and Aliya Martinez were exceptionally helpful, kind, and quick to assist me! I truly appreciate their customer service. Awesome to work with read more

Aliya Martinez was able to successfully help me cancel my insurance within minutes. She was fast, friendly, and efficient. I highly recommend Western Pacific Insurance in Henderson NV for all of your insurance needs! read more

Insurance company jacked up my renewal by 75% and this company didn't even bother to let me know. They reached out to review coverage, but failed to alert me to the massive cost increase. I only realized months later when the mortgage company told me there was a big shortfall in the escrow account. At that point I reached out to Western Pacific who said a lot of their customers rates were going to and implied they were too busy to let people know. Really what is the point in going through an agent if they couldn't care less? read more

I have been with this Insurance Agency for iver 10 years and I always got the best service and prices.

Bridget is anything awesome insurance rep. She took care of our insurance needs very efficiently.

This company provided great service and communication. Abbi Benjamin was particularly helpful with my new policy and getting me set up. I highly recommend this company for any insurance needs in the future. read more

Yessica was great , very helpful she answer all my questions she understood that is my first time doing this so she really guide me through. She knew I was very nervous, but she help me thought process, she told what was best for my food trailer read more

Lisa is wonderful. She reviewed my policy and found us a better rate. Very knowledgeable. Highly recommend.

Today I was Helped By Summer Wilson . She was professional and provided me with the documents that I needed. Thank You Summer read more

Jacqueline at WPinsure.com was a total professional and handled my policy changes quickly, with follow up correspondence and follow through. What a pleasant experience it was to make routine policy changes with Jacqueline. Thanks to Jacqueline read more

It's not easy to find a good insurance company that you can trust. Yescenia Hernandez made me very comfortable to deal with them. She gave me a quote for my commercial property that nobody could even match it. She answered all my questions quickly and was very knowledgeable thru the process. I highly recommend all my friends and family to contact them with all their insurance needs. read more

I am posting a review, even though I ended up not using their services. But I want to post to say that their customer service representation is excellent, particularly I'm referring to Kassandra. She promptly looked up quotes for us, and found really awesome deals. Hopefully on our next renewals, I will be able to convince my husband to go with Western Pacific insurance. For now I highly recommend their services. Thank you Kassandra!!! read more

Rick Rowekamp at Western Pacific Insurance provided me with great service this month on auto, home, & more -thanks

Abbi Benjamin thank you for all you help! Your a joy to deal with and very professional!

A lot of insurance changes in my wife's life and my life lately and Abigail Benjamin of WPI was right on top of it all to help me get thru it and pay everything that was needed so i don't have to worry about not being insured. Abbi was knowledgeable, clear, courteous, professional and nice. WPI has a very good worker there. I'd suggest you keep her and give her a raise. (Victor P) read more

Kudos to Lisa G!! I can't say enough about how well Lisa took care of us and our family. She was very pleasant and patient with finding the best fit policy for us that no other company was able to do. I highly recommend company and request for Lisa. Thank you again:) read more

CARLY and also Jacqueline did a great job of replying to my inquiries on a timely basis. I really appreciate their efforts.

Carly Kelley has kept us informed about policy changes and answered all our questions promptly and professionally. I highly recommend her and believe her to be very knowledgeable about the policies they provide. read more

Best price I have found and great customer service. Kassandra was very helpful and quick to respond to my questions

Great company! Ruby helped me with an issue in a professional and timely manner. I couldn't have asked for better service. Total professional. Thank you! read more

Western Pacific Insurance offers excellent customer service. I work for a lender and deal with 1,000s of insurance companies every year. I was really impressed with their professionalism. They processed the request for my client quickly. They are very knowledgeable. They understand the client's needs and look out for their client's best interests. I would 100% recommend Rick Rowekamp again to future clients. read more

Cynthia was very responsive and helpful during the process of getting our borrower's homeowner's insurance as part of the loan process, she is an asset to the team! read more

It was time for me to shop all of my insurance policies - home, automobile, and umbrella policies. I had the great fortune of doing a search and finding Western Pacific Insurance. They were able to easily get quotes from multiple companies and assist me for what would be best for my needs. I dealt personally with Agent Samantha - she is AMAZING!!!! She took the time to assist me with ALL of my questions and was able to secure me policies that I am soooooooooo pleased with. Making the call and working with Samantha relieved me of so much time having to research myself and her wealth of knowledgeable really made my life a lot easier. read more

Yes western pacific insurance was awesome my car and home insurance policy was reasonable and this company went beyond to help get me the best price possible thanks to Ruby. read more

I recently had to renew my homeowner's insurance, and I must tell you that Cynthia Mendez made it a very smooth and enjoyable process. She was so helpful and so informative and I got a great price. Thank you, Cynthia! read more