Jeremy came out to flatbed my car tonight was at the location within 30 min was able to figure out…read morehow to get my car out from the middle of the road when all wheels were locked and car would not start Very knowledgeable, friendly, polite, would recommend his towing service he was the only service that would come out after hours, others wanted to wait till morning knowing my car was in the middle of the road blocking traffic in both directions 10 out of 10 for Jonesy's Towing out of McKenzie,TN

Keith, at D&D, towed a friend's vehicle. He arrived faster than we did when we went to pick her…read moreup. Really nice guy. Very thoughtful and professional and clean. You could tell he is respected by the local police while they worked together quickly and efficiently to get my friend's car out of the way and drop it at a repair shop. On the way to drop her off at her house, my friend mentioned she was not charged as much as she thought it would cost so she was thankful for that. While needing a tow isn't a pleasant situation, it seems D&D made it as smooth, safe, and as low anxiety and low cost as possible. I will definitely call them if I breakdown in the McKenzie, Huntingdon, or Paris areas.

I am a legitimate 1st-time customer…read more After my SUV was damaged by an at-fault driver, their "progressive" insurance company suggested I take my truck to their in-network repair shop in Murray, KY (about 1-hour away). Not having had an accident in many years, I went to 1st Choice because they were close to my home in Martin. The estimate was on Friday afternoon. I was there 5-7 minutes for them to take photos and they said they would e-mail me all I need. They did just that within the hour. I then decided to go with 1st Choice and drop it off first thing that Monday Morning. Not only was that quick as well. They had my rental waiting for me in the shop (clean and warm). I was there for like 5-minutes and was all set. They also said to plan on everything take a week. 1st Choice handled all the work with the company's adjuster, and both called me on Tuesday indicating the damage was more than initially anticipated and claim would be higher - - and that they will handle everything together. No work on my end. On Wednesday morning, the 1st Choice said my truck would be ready that afternoon. I WAS SHOCKED. Repairs, rear-bumper replacement, paint, and even washing my truck was completed in just 2.5 days. When I arrived Wednesday afternoon, my truck was waiting for me in front, we exchanged keys, and I was on my way. Their work is also AWESOME! Good Service, in almost every industry is hard to find these days. Rarely do we (the public) receive service that was memorable, and memorable for the right reasons. This was EXCELLENT SERVICE and in every way. I will be using this experience in my training of staff in my job and will singing their praises and supporting them locally. VERY HIGHLY RECOMMENDED! On a scale of 1 to 5 stars, I give them 6.

Update to 7/2. Brakes are working great now. Only issue is the grease on upholstery and carpet but…read morehappy with work they did on brakes.

My parents have used Mikes mufflers since they opened. The most honest and dependle mechanics they…read moretrust.

Bruce's Auto Body Shop is the best. I had a run of bad luck & everything Bruce's Body shop made…read moreeverything perfect & explained everything clearly. I highly recommend Bruce's Auto Body Shop.

I am BEYOND HAPPY with the job Bruce's did to repair the damage to my back passenger door…read more Screwdriver damage compounded by a DISASTROUS paint-less dent removal attempt by a DIFFERENT unrelated body shop left my door a mess and me ugly crying on the phone with Bruce's front office ladies. They put me on the phone with Dillon and got my Bronco in for repairs within a couple weeks. Dillon relentlessly advocated for us with USAA. They are friendly, professional, meticulous, and knowledgeable. My Bronco was repaired in a little over a week and she looks FLAWLESS. They handed me the keys and returned her to me immaculate inside and out. I 1000% recommend them!!!!

Very professional and polite. Would recommend to anyone who may need automotive repair.read more

AWESOME!!! Traveling through needed a fix, made room, took my Mercedes and VERY reasonable prices…read more Excellent work and a nice southern gal to talk with while you wait - she's also part owner, soda machine fifty cents! This place was worth the few extra out of the way miles, my husband is a master technician and I would like to HIGHLY recommend this team with a lot of experience A+++ They will not disappoint

I will say the staff was friendly (most of the time). They were quick to respond. I did not pay for…read morethe repairs as it was an insurance claim. I will share my experience and let you make your mind up. 8/11 I dropped my vehicle off. 8/14 I asked for an estimate on when the vehicle would be ready. I was told 7-10 days. 8/25 The insurance company contacted me and told me my car would not be fixed due to a new estimate (first I heard anything about it). After a little while the insurance company called me back to tell me the secretary had sent the wrong estimate and they could proceed with fixing the car. 8/26 I was told the insurance company had approved the new/correct estimate. I was told the car would be ready in 10 days (best case scenario). 9/5 I asked for an update. I was told parts had just arrived and they couldn't give me an estimate for when the car would be ready. 9/10 I asked if the car would be ready by 9/15 because my rental car would be due. I was told "No way. This is a lot of work and I'm not going to rush it. I will get the rental extended." Rental was extended through 9/24. 9/22 I asked if the car would be ready on 9/24 when rental was due. I was told "Probably not. I need a few more days." Rental was extended through 9/30. 9/29 I asked if the car would be ready when my rental was due. I was told he would be "painting it tomorrow." Rental was extended again. 10/6 I asked when the car would be ready and was told 10/10. 10/9 I asked what time the car would be ready (I was trying to make plans to ensure I had a ride). I was told "Painting it today (previously told he was painting on 9/30), cleaning up tomorrow, back window was broken putting in a panel. Still have to put in the window. I'll call you when it's done." 10/10 I returned my rental because I wasn't told the car would be ready and I had to do it when I had a ride. After I returned the rental I received a text saying the window would be in late that afternoon and would be put in first thing 10/12. He offered one of his rentals that I declined because I didn't need one that weekend. 10/13 His secretary called me and told me the car wouldn't be ready until 10/14 because he had received the wrong bumper 3 times (the first time I heard anything about a bumper in all the times I had asked for an update). 10/14 I asked if the car was ready and was told it was still in the window shop (previously told the window would be put in on 10/12). 10/15 I told him I was going to need a rental. When I went to pick up the rental the secretary told me she had just started working there and didn't know anything other than the truck he told her to give me. The truck was wrapped in advertisements for his company. I declined to take the vehicle as I didn't feel comfortable with it. 10/17 I asked for an update and was told the car was still at the window shop. I asked if he could call them or let me know where it was and I would call (the glass was supposed to be in 5 days prior). He responded "I've called. They had to get a new glass. I can handle my business. Thanks though. This is 400 out of my pocket. I didn't ask you to pay (he is the one who broke the glass). The insurance company was going to total your car (insurance company told me this happened because his company sent the wrong estimate). I took a lot less to fix it for you. Again, appreciate your patience. I will give an update when I get one." I explained that I was simply trying to get an update. He did reach out and have the glass shop call me after these texts. 10/22 I called the glass shop and they told me he had picked up the car on 10/21. I asked him for an update on what was going on and when the car would be done. I got no update, but was told the car would be ready 10/24 at 3 PM. 10/24 I reached out to double check that the car would be ready. I was told it would be ready at 4PM. When I got there to pick up the car, it was ready and running. When I got in the vehicle the time was wrong, the tire pressure light was on, and the maintenance due light was on. I thought it was strange, but took the car. I was planning to check it more after I left his place. I got to my destination and shut the car off. I checked the tires, they were supposed to have 32 PSI. 2 of the tires were at 14 and one was at 48. The tires were fine when we dropped it off. I tried to start the car and it was dead. I called my son to jump the car and took it to Advanced. I asked them to check the battery. He asked me to shut off the car and turn it back on. The car would not start. It needed a new battery. I know batteries go bad. However, since the time was wrong and the vehicle was running when I picked it up, I think he probably knew something was wrong with the battery. I wish he would have said something. After more than 2 months I have my car back. It is good, for now. I am not a professional, but I believe things could have run more smoothly than they did.

Nickey and team have done two paint jobs on two different cars for me and have taken out dents on…read moreone car for me. They did a great job on both and I highly recommend them. They were prompt and delivered my car back when promised. They also recommended a great mechanical shop down the road and helped me get it back and forth.

It's so nice to find an honest and helpful place to take care of my cars here in Paris. I was a…read moremechanic for 22 years so I know the difference between posers and skilled mechanics, Darren is the real deal and a Master Mechanic. Chiane runs the office and she is amazing. I came in because I heard their ad on the radio and I was excited to find a clean business, run professionally and treating customers with the respect they deserve .... which is very refreshing around these parts. My vehicles run the best they ever have and I'm thrilled. Every time I'm so happy we found them ! Friendly Fast and Safe