After reading these reviews it is no wonder today's event occurred. While not a service related…read morecomplaint, it is still related to this company as the employees do not understand how to act while in and controlling company vehicles. This company does not have a safety team or designated person to speak to. Work vans do not have MDOT numbers and are not easily identifiable when viewing driver / passenger sides to be able to describe to the company. While driving on US-131 SB there was a driver that shot into the left lane with no signal and proceeded to slam on their brakes which impedes the traffic of the zipper merge at the W River Drive exit area. The left lane was still available for use before the merge, but this driver was reckless and thought they should be able to block traffic. Since they had stopped on the highway when the right lane was still moving, they were then passed on the right and attempted to side swipe my vehicle. After passing, they proceeded to shake their hands in the air in a "oh who cares" manner and flipped me off. After driving through the small construction zone I stayed to the side so as to grab the information of this vehicle as I noticed it was a work vehicle, not personal. The white male driver, middle aged, stayed back purposely to avoid "catching up" with me. Then he suddenly shot off and was going about 80 miles an hour into the traffic ahead that was slowing due to merging traffic from US-96. I was able to grab the following information from the van. MI Plate EAF7761 Driver door marked with a 6 No MDOT The office was called where the woman that answered mentioned they would handle this complaint but I'm not so sure that will happen after reading these reviews. It was found while looking up the business this company is within 2 miles of my new home, so I will be noting and mentioning to anyone needing these kinds of repairs and service to contact any other company moving forward.

Based on the recent reviews, you would think this company was wonderful…read more However, what they are doing to my elderly neighbors is nothing short of abuse. About 3 years ago, my neighbors purchased from Sunrise brand new heating & cooling equipment and full installation of ductwork and other necessary work at a cost of $27,000.00. They purchased a service contract which is still valid and it was also under warranty (I am not sure how long). This past April the heat quit working. Sunrise gave excuse after excuse for not coming to their house and they were without heat for several weeks. We lent them a space heater so that they could have heat in at least the room they were in. Then, when it warmed up, their A/C didn't work. In July, Sunrise did finally make a service call. Unfortunately, it only worked for a couple of weeks. Since then, they have been suffering in this sweltering heat. House fans help, but they have been no match for the high heat and humidity that we have been experiencing. They keep calling and Kayla tells them that Curt will come and he hasn't returned any of their calls or come to fix it. It is heartbreaking watching them suffer through this. They feel like they are being put off until the warranty and/or contract expires so they will have to pay more money or that they will never be helped at all. Besides calling repeatedly with no luck, they just don't know what to do. Be wary of buying new equipment from them, as they obviously don't continue to consider some people as customers after they get their big chunk of money.

Manager/owner is a pieces of work. Hung up on me when I calmly tried to resolve a situation he had…read morewith my wife to get his side of things. Called him back and he's screaming, tells me to eff of, All over them moving a clog that blocked two sinks rather than just one. Better business bureaus has been notified. he tried to tell us our pipe flowed up. It doesn't flow up genius, it wouldn't have worked for the last six years if it did. Your mannerism to your customers is going to tank your business. That seems to be a common theme on some of your reviews. Based off today and not when it was under different ownership, I hope it does.

Contacted H&H with a furnace problem. They arrived promptly and diagnosed the problem as a bad…read moreblower motor. That was Tuesday November 26. On November 27 they returned and replaced the motor. $420.00. The furnace wasn't fixed at all. It still has the same problem so I called H&H. Very disrespectful man told me he'd come out to check. He waived the drive fee but said the labor would be overtime. The man was rude so I said I would contact someone else. Do not ever call H&H for a problem..they'll rip you off, just like did to me.