Furnace went on a Saturday night very late didn't know until Sunday morning and was struggling to…read moreget anyone out to look at it on that Sunday. I gave Boroff a call because they were close by I hadn't heard of them before. They were already busy going to Grand Rapids to grab a furnace for someone else to replace that evening. I tried explaining what I'd checked already and told them where I lived and the guy who I was speaking with decided he could swing by my house to check some stuff to try to help me out so I could tell someone else what exactly I needed. The guy showed up and spent about 20-30 minutes with me going over stuff explaining some things I didn't know and figured out the issue. Then he left to continue his late busy Sunday evening didn't ask for any money or anything. (I tipped) I know for a fact if I ever need anything for my furnace or AC I'll call them first again. not many good people like that around or companies would do that for a total stranger when they have so much going already.

From the owner: At Boroff Mechanical, we know how crucial it is to have a dependable HVAC system. Since 2019, our…read morecertified technicians have delivered expert HVAC services for homeowners across Belding, Ionia and the surrounding areas. We specialize in tailored heating and cooling solutions, covering everything from simple repairs to full installations. No matter what you need us to do for your HVAC system, you can trust us to provide exceptional workmanship.

Had a flood downstair, the push pump had stopped working. We made several calls to area businesses…read moreand only got answering machines or no answer. Called Russell's someone actually answered the phone. The guy was here the next day early, got the problem fixed pronto! Thank you so much.

Absolutely wonderful! Within 3 days after contacting them they fixed my sink and installed a sump…read morepump in the basement. Another company Parker-Arntz couldn't be bothered to call me back with an "estimate".

I don't know how to review because didn't end up hiring them to do the work. We never imagined it…read morewould cost $500 to install my own newly purchased one hole kitchen faucet!! Wow!! Can't imagine what it would be if they supplied. well give it a go ourselves - wish us luck! Cedar Springs Michigan

I wouldn't recommend them to anyone. Make appts, they don't call and don't show up. This happened…read more3 times dealing with furnace appraisal and toilet replacement. Very unhappy and they are unreliable.

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks

I have used Dan Jones plumbing several times in 2 different houses. He has always been prompt and…read morefair and explained different ways of getting a job done, and I have had some big problems requiring a recording studio floor being dug up, French drains and basement sewage pumps. Everything has always been cleaned up perfectly when they were done. This is the only plumber I call now!

Called Dan Jones to replace a garbage disposal that was leaking. Dan Jones claimed it did not need…read moreto be replaced. Instead he just unjammed it and charged me $85. He also said if it started leaking again he would credit me the $85, but when I called him he was not willing to waive the service charge of $85 as promised. Needless to say, I had another local plumber fix it with one visit.

Mr. Rooter was able to send a technician out within 24 hours of the issue; they gave a two-hour…read moretime frame, called 30 minutes before they were to arrive and came in the early part of that window. They do not have flat fees and will not quote over the phone, as every house and issue varies, requiring different solutions. However, the house call is free and you can decline services at no charge once they discover the problem and quote their recommended solution. My particular problem happened to be a clogged main line, and they give several solutions with varying prices and results. Specifically, my technician was Les and I recommend you request him if such a thing is possible. He has a very calm and relaxed demeanor, arrived on time and simply asked for my description of the problem. Les is very knowledgeable and experienced and could hypothesize what my issue was pretty quickly, but did not speed through the process. He was very willing and, perhaps, enjoyed answering any and all of my questions no matter how basic they were; I learned a lot about my house, it's plumbing and how he was correcting the issue just by talking to him throughout the job. He gave me a lot of options for the fix and did not pressure me to choose any of them or up-sell me, he only gave recommendations and guided me through what each of the processes were. Les explained they operate and sustain their business with honesty and thoroughness, both of which were very true. He got to work and snaked the main drain, while also running the camera in the line so I could see the obstructions he was hitting. He'd hit each clog several times (being thorough) to make sure he'd get it the best he could and ran all the way out to the city connection. Most of the blockage was tree roots and he showed me what trees they were coming from and also gave advice on how to keep the line clean and how to resolve the, unfortunately, reoccurring issue in the future. Les took excellent notes in my file so that the next technician, should it not be him, would know exactly how to achieve the same caliber result. I think everyone is skeptical about this type of repair and, with a few seemingly indistinguishable competitors out there, it's hard to know where to start. However, Mr. Rooter (and Les, specifically) was a great choice, being easy to get out to your location and with no pressure to even spend any money after the house call and diagnosis. With my particular situation being the clogged main line, you can expect to pay anywhere from $350 to $750+ depending on what you need or should choose to have done. I will note that if the line is over 100ft it will be more expensive. Also, you can choose to run a drain auger or hydro-jet the line, with the later being more thorough and, thus more expensive as well. It all comes down to your house and when and how it was built. They also don't know what the source of the clog is, whether it's tree roots, sludge, a children's toy or even a broken line. After talking with Les for a while, you begin to understand why plumbers get paid what they do. Cheers to Les! I certainly hope Mr. Rooter realizes how important he is within their staff.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed