I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

They are very good at diagnostic testing to find the issue before recommending the repair. I had…read moretaken my car to a different, reputable service shop and they did not find the problem. They are also very friendly people.

Do you need your vehicle serviced or repaired? Then the locally owned and operated Dwain's…read moreAutomotive is the place to go. They have friendly service people and highly skilled technicians. Centrally located in Edmond Oklahoma second and Broadway just look for the old Rodkey's Flour stack. They might not be the cheapest place in town, but they'll get the job done correctly. They're open five days a week from 8:00-5:00pm no breakfast for lunch! Call them Monday 405-341-5612!!!

I took my 2016 Mustang for a control arm repair, they charged me 500 dlls didn't change the piece…read moreat least what it needed to be fixed, took the car to my a friends car shop he checked and confirmed they never remplaces anything. I went back to ask for a refund and of course they didn't give my money back or fix my car! Stealing from people is not fear!!

My husband brings our cars here for everything. They stand behind their work. Had a cruise control…read moreissue that was struggling to keep working but they stayed on it. We've used them for years.

Very courteous! Experienced and Knowledgeable. I have been taking various vehicles here for over…read more10 years Pontiac, Chevy, and my current Subaru. I have always been pleased with their efficiency when diagnosing the issue and completing the repair. His repair rates are always good due to his ability to diagnose the problem quickly and correctly. Great for maintaining your car with oil changes too. He stands behind his work. Call Homer. He will take good care of you!

Nick and his assistant came on the same day I called. Willing to take everything we asked even…read morecame back for a second load. Hard working a friendly. We will call them again.

Was charged $2700 for a repair, received my vehicle back in the same running condition, brought it…read moreback to Mike's the next day and was told it's not worth fixing. Took it to another shop who quoted me $2100 to redo the exact repairs that Mike's claimed to have completed. Asked for a refund from Mike's, which they denied claiming the work was completed as described. If a $2400 manifold repair includes missing bolts and exhaust leaks and burnt plug wires, Mike's is your place!

Lionel was amazing and very honest! As a women coming in for a car fix I was skeptical of being…read moretaken advantage of but they were very honest and great at their job! Thanks guys!

Needed brakes, I made the appointment for the next day and they had everything ready. I was in and…read moreout in 45 minutes. The young man was very nice and helpful

I always tell people they are not cheap but they won't cheat you. They are fair pricing but they…read moredon't add things that you don't need etc. I've gone here for a number of years. Great to work with.

Had some work done on my Raptor and was taken care of well and the work looked great as well…read more Pricing here is also about the best you'll find in Edmond. I called around to pretty much everyone in town, which was an experience all on its own. So many didn't call back, or gave BS pricing without even looking into billable hours etc. I had some inquires about my vehicle that I asked him to look into and was pleasantly surprised when I wasn't sold a bunch of stuff I didn't need, in fact was quite the opposite. A combo of quality work, affordability, and honesty. What more can you ask for?

2007 Yukon replaced my transmisssion dipstck tube. I had the parts and Made an appointment, they…read morewere quick on the repair and for a fair price. I would recommend their services.

took our bug to fowler vw norman to be fix because it would not make it to OKC VW on northside they…read moredid diagnostics on it and it was the ECM they said it would take a day to get the part they called for us to pick it up Keith said it would be about 1940.00 we went in to pick it up he was at lunch the total was 2316.32 I ask if the diagnostics would reduce the total and we were told NO everywhere I have ever had repairs made reduced the total by the amount of the diagnostic charge. That was on 5-12-26 today on 5-18-26 the cruise control stopped working so I called Keith at 2:57 left a message it is now 5:42 and I am still waiting for a reply to my call, guess I will have to try calling again tomorrow this is the most disappointed I have ever been in a company and will say I WILL NEVER RECOMMEND FOWLER VW FOR REPAIRS OR ANYTHING FOR THAT MATTER . Clay Kemp

My 24-year-old daughter was on a road trip from KC to Austin in her 2016 VW Jetta when a warning…read morelight came on near Oklahoma City. She called me a little panicky to try to help her figure out what to do. I called Fowler VW of Norman to ask if they could work her in for a quick check to see what the problem is. They didn't have to go out of their way to work her in on a Friday afternoon with a service department that I'm sure was already full of appointments. Kelvin agreed to make room, and they were able to identify the issue (a loose turbo boost hose from work that had been completed in KC earlier that week). They repaired and had her on her way to Austin in less than an hour. They calmed my daughter and gave her dad a renewed hope in humanity. A situation that was scary for a young girl in a place she was unfamiliar with was handled with grace and patience. We don't live anywhere near Norman - but if I'm ever in the market for another VW I might just make the 5-hour drive to repay the favor. Thanks to Kelvin and the service team at Fowler! Their willingness to accommodate a challenging situation is much appreciated.