Hugo was professional I received my quote with little effort done on my part. I did save more than…read moremy previous I was also sent an email quote as a reference. Great service

I wish I could rate them without any stars but that is not allowed. I would never imagine that a…read morehouse that I did not own could cause me so much difficulty. Despite numerous efforts to cancel this insurance policy, I continue to be an unfortunate policy owner that is being asked to pay $997 for a home I sold almost two years ago! I have visited the Buford office, spoken to five AFI agents via phone on seven different occasions, and asked my realtor who sold the home almost two years ago to intervene as well with closing documentation. Still, American Family Insurance persist to pester me with multiple growing bills and phone calls about home insurance bills for a home I no longer own! Also, I never received a refund from the policy that I cancelled. So not only have they stolen my hard earned money, they are continuously try to steal more from a hard working teacher. This is beyond frustrating and sheer stupidity. I will never procure any product and/or service from this business again!

I have never in my life felt as well communicated with and understood as I had with Jordan Smith…read moretoday. He was compassionate, humorous and at no point made me feel small or condescended. He went above and beyond, and likely deserves a raise xD

Justin was so helpful and knowledgeable! He took the time to ensure that I was aware of how I could…read morepay less for my car insurance. By the end of our conversation I had a lower rate. Thank you!

We have had great experience with Steve Yap State Farm Insurance and our agent Matt Bearden. It…read morefeels more like a partnership where we ask for guidance and we are provided the information to make the decisions we need to concerning our coverage. There is no "selling up" etc. I really appreciate that they are friendly, very accessible, and put me to ease in discussing our insurance needs. They have saved us considerable money in insurance premiums as we have found them to be competitively priced. We have an excellent insurance company behind us!

Was told my rate went up because I didn't tell them not to raise it an now I'm thinking I'm going…read moreto another insurance company I did find some cheaper then cell x I been with you guys for years with multiple cars but when I started doing my own investigation I found a few that was cheaper even with that so call insurance problem that I took have to fix cause Im not getting no help from you guys on that situation either it put a bad taste in my mouth

Mrs. Garcia was so very helpful and got me set to go on hardy no time with a much cheaper rate than…read moreI've ever had. I was new to the app and she stayed on the phone with me helping me every step on the way!

Tiffany is amazing! I appreciate her professionalism! She responds back to you immediately!read more

I've been with State Farm since 1993 and with this particular office of Jay Williams for the last…read more15 years. I have never had one bad experience with any of the associates in this office. They have always kept open communication with me about my accounts and have always been quick with a response of any issues I'm having. I would definitely recommend Jay Williams State Farm to anyone looking.

Great Company. Great People. Easy to work with. Very considerate. Located in Duluth right off of…read morePeachtree industrial blvd.

I have been given this companies info in regards to a liquidation that was turned over to them. I…read morehave called no less than 6 times and all voice mails are full- not even able to leave a message, also emails go unanswered as well. Not sure I would use this company for myself or my customers.

I went to the DMV today to renew my tags and they claimed I had a payment lapse and charged me a…read more$25 fee. This is absurd because I have my old receipt and insurance policy which I paid in full for May 8, 2019 through November 8, 2019 and I had my new coverage from November 8, 2019 through May 8, 2020. The $25 is nothing but because there is a payment lapse in DMV records. I selected and paid for my insurance online and never spoke to a Statefarm agent. Apparently Amy Park is listed as my agent which means she had cut short my policy for a month which resulted in a lapse. Now imagine if I were to get into an accident between October 8, 2019 - November 8, 2019, I would have no coverage. I still don't know how this is possible. I clearly paid in full for a 6 months coverage. I even called statefarm today after I left the DMV and they said I had paid in full on May 8, 2019. Amy Park and her associates better reach out to the DMV and dispute the charges of the lapse and fix my record!

The team members are super professional and reliable. They provide the remarkable services for…read morecustomers. Best agent!

Customer Service at it's best. I moved to Alpharetta, GA a little over a year ago, doing an audit…read moreof my expenses I had my auto and rental insurance with another company, I wanted to explore pricing options. I contacted Trey Gil's office and spoke with Natalie, while we couldn't get my rates lower at that time Natalie reached out a few months later with a major rate decrease for my auto and rental insurance. A savings of ~ $70.00 per month, for a single senior that just moved to the area...this is huge. I give 5 stars for not only excellent customer service but for due diligence of making sure their clients are taken care of...refreshing these days. EJH Alpharetta

Trey Gil is very competent, ethical, friendly and he is very willing to discuss your options when…read moreconsidering how much insurance coverage you need. I recommend him highly. Russ F.