I purchased a cello from this company that arrived with a displaced soundpost, and when I took it…read morein to a repair shop, learned about several issues with the instrument that would cost more than I could afford to fix. The company has since been very unhelpful, and refused to allow me to return the instrument, despite the fact that it was not as described. They have now stopped answering my messages.

Very happy with all of the care we have received. We have been receiving care for over 3 years and…read morehave always been happy. I could not recommend them more.

I'd give zero stars if I could…read more When we first started looking for a nanny for our kids, 4 years and 5 months old, stability was our top priority. We had a long chat with Linda from Jovie about this, and I honestly thought we were on the same page. We trusted them to find us a nanny who would be with us long term. Here's what happened. Our nanny, who was fantastic and really clicked with our kids, ended up leaving for another job Jovie showed her only after being with us for 11 weeks. Once we found out we spoke with our nanny and she said she loved our family, in fact she told us it was a difficult decision to make and she would love to come back if we needed her for date night,etc. This new position Jovie showed her had a schedule that better fit her needs. What's unprofessional is that Jovie didn't give us a heads up until the day before she was set to leave, though they knew about it four days earlier. That hit us hard because it was unexpected, and it put us in a bind trying to figure out what to do next. Two replacements were offered. One with limited experience, her qualifications showed she had only 1 day of infant training. The other replacement we weren't shown a resume because she had not completed orientation. We were not interested in these two options. We were very clear we wanted long term care and ultimately this internal transfer our nanny made hurt our children's wellbeing. And seeing our 4-year-old so upset and confused about why his nanny just disappeared has been the hardest part. Our family trusted Jovie and they let us down and most importantly let our children down. I'm not one to complain, but I feel I have to be straight with other parents out there. Based on what we went through, if you're looking for dependable, long-term childcare, you might want to think twice about Jovie. It's a tough lesson we learned about the difference between what a company promises and what they actually deliver. Shame on Jovie and Linda for putting our kids and family through this emotional situation.

My daughter has been taking voice lessons from Jamie for the last 6 months. The improvement she…read morehas made has been AMAZING. We took voice lessons from someone else for 2 years, and they wound up moving away so we had to find someone else. What a waste of 2 years! She has taught my daughter more in 6 months then we got for 2 years. My daughter loves working with her because she makes it fun, but productive. Not only does she work on singing, she helps with acting, and auditions. All around, she is WONDERFUL! Highly recommend her.

From the owner: Singing and Acting as well as Public Speakingread more

Excellent music store! Honest, helpful and very knowledgable in all areas of musical instruments…read more Sell great reasonably priced great sounding guitars , mandolin's, and banjos ! Replaces guitar etc. strings for you or repair minor problems with musical instruments or will give you Referal to someone who will. Very kind, patient, compassionate, helpful staff. Music lessons on most instruments and voice lessons. Restrung and fixed neck of my guitar so easier to play in my 70s with my arthritic fingers. Very honest. Talked me into fixing my guitar rather than buying a new one! Great store! A real gem in the Northwest suburbs! Remember to turn into road off of Barrington road and turn into commons parking lot to gain access to store. Visit for all your music needs or to learn to play a new instrument! Truly, Liza Johnson

Been coming here since about 2017 and it's such a cute shop. There's an array of instruments, a…read morevariety of music teachers, and lots of entertaining events. Before COVID, they would host free open mics for students to show off their favorite songs, with complementary snacks and drinks. While that has stopped, they continue their Rockstar program, where kids can sign up and play in a rock band with their peers. I've attended and played in these concerts, and they're so much fun! They even have a new adult Rockstar band! The students are nice, the staff are knowledgeable, and the manager Jeff is very thorough with explanations. Only way they could improve is with more seating in the waiting area, but I believe Jeff has tried to remedy this with a futon sort of thing in the middle.

This place is definitely worth the hype! Their customer service and repair is super fast and…read moreaffordable! The shop has an amazing selection of guitars and rare collections. Lastly their vast knowledge really helps you feel comfortable about your decision if you choose to buy.

the very best guitar shop I have ever dealt with ! and I've been around and had many other places…read moreto compare to. Paul and his people are superb. I couldn't be happier. honest people with fair prices and perfect service. you can't say more than that. Susan from Prescott Az