Best Dr. ever. Listens, takes his time and knows exactly what he is doing. Wonderful dr. Love all…read moreof the office staff!!

I don't think my survey went through to Dignity Health because they said I had timed out..... so I…read morewant to send my comments here: "Dr. Allen is the most caring doctor I've ever seen. He takes his time to get to know you personally and he isn't in a rush to get you in and out and leave you feeling completely uncared for like your Dignity Health doctors on 9500 Stockdale in Bakersfield. It's sooo refreshing to see in Dr. Allen the old time quality care that doesn't exist in your other facilities. You say you do these surveys to improve quality care but it feels like you are just going through the motions. I feel this is just a business to you and your doctors and you don't listen to how people feel anyway, so why waste time on your surveys. Will anyone even read this? I'll never get an answer to that. I'm only really writing to thank Dr. Allen for being such a wonderful exception and a caring human being. I wish he could read this to truly know how grateful I am for his care and professionalism." Thank you, Joni Michele Mello

Dr. Dana Edwards is great. I saw her a week ago after a long time and she was very friendly and…read moreexplained everything to me. I had previously switched to Dr. Edwards a few years ago because I was not happy about another gynecologist at San Dimas. I am so glad I switched. I highly recommend Dr. Edwards.

Dr. Edwards is awesome. I did quite a bit of research before selecting an OB when I first found out…read moreI was pregnant with my son, and fell in love with the San Dimas Medical Group as a whole. Dr. Edwards has a few children herself, and that was the one of the main deciding factors in choosing her as my obstetrician. She is extremely knowledgable, friendly, and understanding about obstetrics and gynecology. A woman is full of questions during pregnancy, and she completely answered all of mine fully (and she did it kindly -- despite the condescending manner that some doctors tend to have.) A few months after giving birth, I had the dreaded "abnormal" phone call, and had to have a rather frightening procedure done. That day, I spent my time in the waiting room shaking like a scared chihuahua. Dr. Edwards was awesome, and talked me through the entire process while carrying a pleasant conversation with me. Excellent bedside manner! I recommend her to everyone whose insurance covers her. If it doesn't include Dr. Edwards, try any of the other OBGYN's at San Dimas! Awesome medical team! And the new facility is fabulously beautiful. I definitely recommend her to anyone searching for an obstetrician or gynecologist.

Dr. Kalan is one of the great doctors in this phenomenal medical practice. He travels to…read moreBakersfield weekly and communicates with his practice partners fluidly, so that I was able, as a Bakersfield resident, to continue with IVF that I'd begun in their Tarzana office, right here in town. Anyone in Bakersfield seeking fertility treatment knows that there isn't much, in town, for advanced infertility treatment. It was so frustrating for my husband and I. Then, we found The Center for Fertility & Gynecology. This particular practice, Drs. Kalan, Vermesh & Winkler, have so much to offer medically, but what is more, they show outstanding concern for their patients as individuals. You are never just medical protocol with these doctors! Their years of experience and love of helping people overcome infertility are very evident. Our son was born last week and my husband and I are eternally grateful to this practice and these doctors. They gave us the chance of a lifetime & we cannot thank them enough!

From the owner: The Center for Fertility and Gynecology in Bakersfield is led by Michael Vermesh, MD, FACOG and…read moreTannaz Toloubeydokhti, MD, FACOG. Our fertility specialists offer egg donation, surrogacy, tubal reversal and more. Your comfort is important to us. Our team of physicians, nurses, embryologists, and coordinators are here to guide you through every step of your journey. We proudly welcome traditional and non-traditional families, and we handle every case with the utmost compassion and consideration. If you are struggling with trying to start a family, we can help. Contact us today!

I am post op from a salpingo oophorectomy I have been a patient if Dr Rivera for many years from…read moreGyn to ob. I had a stillborn and she sat with me for 30 minutes just holding my hand, that meant the world to me, I know alot of people have different experiences and complain about wait times but, we need to understand our physicians in this community are overwhelmed with patient care and we shouldn't complain because sometimes we just need an extra time of explanation at our appointments remember there are emergency add ons etc. Back to my surgery it went well and my recovery Dr Rivera explained everything prior to surgery and at 1 of my post op appts Thank you Dr Rivera and Lopez for all your dedication to us females in this community. God Bless!

Would not recommend. If I could give 0 stars I would. I was treated very unprofessionally and…read morepoorly not only by dr Rivera but the staff in front as well. I was hung up on multiple times when I requested a different dr to speak to. When I was treated by dr rivera initially she was very rough and did not explain the procedure or anything. Save your energy and go to a different doctor!

Dr. Klis is an amazing physician, and I cannot recommend him highly enough. He recently performed…read moremy prolapse surgery, and every step of my care was a positive experience. Dr. Klis is experienced, patient, kind, caring, hardworking, trustworthy, and truly world-class in his field. He took the time to answer my questions, put me at ease, and made me feel confident and well cared for throughout the entire process. His staff is equally outstanding--positive, capable, organized, and always on top of everything. From my first appointment through surgery and recovery, I felt supported and respected every step of the way. I am deeply grateful for the excellent care I received and would wholeheartedly recommend Dr. Klis and his wonderful team to anyone seeking exceptional OB-GYN care.

DO NOT GO TO THIS DOCTORS OFFICE!!! MY daughter is a high risk pregnancy and at 38 weeks they…read moredismissed her we wanted to continue to just pay for her appointments and were told nope sorry find someone else and we will send her records - she high risk to bleed out during pregnancy and they could CARELESS! Now after 2 weeks of looking we can't find anyone to take her because she is so far along!!!! THIS OFFICE DOESNT GIVE A SHIT!

I had a very negative experience with the front desk staff at this OB office. The behavior I…read moreencountered was shockingly rude and unprofessional, especially for a medical practice that works with pregnant patients who may already be feeling stressed or vulnerable. The staff member at the front desk was dismissive, spoke in a condescending tone, and acted as though answering basic questions was an inconvenience. Instead of being helpful or courteous, the interaction felt hostile and unwelcoming. Basic professionalism and respect toward patients should be the minimum standard in any healthcare setting, yet that standard was clearly not met here. What made the situation even more concerning was the difficulty I had obtaining my own medical results. I needed these results to share with my high-risk pregnancy specialist, yet the office did not provide them to me in a timely manner despite multiple requests. Delays in accessing important medical information during pregnancy are extremely stressful and can impact continuity of care when you are working with multiple providers. It is concerning that the first point of contact for patients reflects such poor customer service and lack of empathy. Front desk staff play a critical role in setting the tone for patient care, and in this case the experience left a very negative impression of the entire office. I strongly recommend that the management address the conduct and training of their front desk team. Dr. Helliwell is knowledgeable, and I had a good rapport with him as a patient however, his staff, specifically front desk receptionist, is intolerable and unprofessional. Patients deserve to be treated with respect and professionalism when seeking medical care.

My experience with Dr. Helliwell was great. My issue is…read morewith the staff. A few times, the communication was extremely poor which resulted in me having to return to the office three times for lab work. Also, one time I went to my ultrasound appointment alone without my husband and the lady barely talked to me. When she did, she was rude and when we were done, she tossed my ultrasound photo on the table and told me to get it. I have no negative reviews about the doctor, but the staff needs to be better. Lastly, their billing department never answers the phone or returns calls, so if you have any issues, good luck with that.

my iud removal quest: my appointment was at 9:15 am on a Friyay, i got here at like 8:20. i was out…read moreof there by noontime-30. it takes a while but it's a clinic not McDonalds :) bring a book or a crochet project or whatever brings you joy :) i checked in, waited, tv was staticky, they called my name, paid the piper, waited, moved from lobby to a different waiting room and did a pregnancy test, i think that's depending on what you're doing or standard procedure idk, wait again, go over paperwork, wait again, change into a gown that barely covers the booty and proceed to the procedure room. anyhow, that was my experience with my waiting process. i got my iud removed here successfully and replaced a few years ago. fast forward to a few years later i am back to have it removed. beforehand, i had an appointment at the Tulare location and she couldn't see the strings so she used some other mouskatools to try to go for the gold but no luck. the pain was so bad i thought i was in hell :/ i was so distraught and in pain that for the second appointment here in bakersfield (after a scheduling conflict, i had to reschedule again for the Friday timeframe) i was like hellsnah "someone sedate me" (cristina yang voice) so i opted for the iv where i was so out of it, i don't remember them removing it or feeling any pain whatsoever, but i was still awake. cool huh? i didn't even bleed one drop, unless i did and i don't remember. i do remember her showing me the iud, maybe for trust but verify haha or unless i dreamed that. the staff was fantastic, everyone there was just wonderful especially Zena, i remember the iv wasn't hitting me fast enough and i started freaking out (just breathing rapidly, nothing wild haha) and i remember she was calming me down and she was just a delight and really stood out to me. this place has great staff that have a lot of patience and help you be in a calm state of mind. it's a must for a place like this that offers extensive services. a pleasant experience is important and all of the staff at fpa really took great care of me.

Unfortunately they advertise that they are willing to assist with financials. I have insurance,…read morehowever my portion for the services I needed was $300. I do not qualify for low income and asked if I could make two payments. They said no and I was unable to be seen even though I needed immediate care. That is very disappointing especially because of how they advertise care.

I can't thank the staff and doctors enough for treating during my pregnancy and the after care!…read moreDr.yu was very communicative and helpful the entire time, from understanding my pregnancy history and referring me to a high risk provider to monitor the baby. He delivered my son via c section as I was not dilating more than 1 cm, I was 34 weeks. I had my son at memorial hospital where the nurses were all very nice. Even the operating nurses were amazing and how they coordinating the entire surgery from the epidural to the surgery itself. Dr. Yu did a great job on my surgical cut. No complaints here. I even had a wound vac for entire week, so that the cut doesn't get infected. I was just charged by the fourth day would definitely recommend Dr. Yu and I comply say I wouldn't mind having another baby and him being my doctor . 10/10 thank you Dr. Yu and your nurses for caring for me, my 6 week appointment I felt confident that everything was fine and things healed very quickly.

My first appointment I asked about IVF doctor recommendations. Dr. Yu said they didn't have any,…read morebut then after he left a nurse or assistant walked in and gave me pamphlets so I immediately got a bad vibe but had heard good things about him. A year later I'm pregnant via IVF and scheduled my first appointment. A week before they called to cancel because he was going to be "out of the office" for the next few months. The following week I saw online he had his license suspended due to gross negligence and failing a competency exam. I have found another OBGYN but I should have trusted my gut after the first encounter. If he gets his license back, do not go see him.