This company does not even meet the standard to be a one star, the lowest rating available on this…read moresite. I made a $3,500 deposit at the end of September 2025 and was told they would be 4 - 6 weeks out to begin the project, and would be completed in 1 - 2 weeks. As of today, March 20, 2026 I have fence posts with mounds of soil beside them (posts were installed on January 5th) and an owner who is ignoring my text and voice mail messages. Since the time of my initial deposit it had been a steady stream of excuses as to why they were so delayed; her last acknowledgement to my text/voice mail messages was February 3rd. In that response she said that delays such as this were not abnormal in the construction field, nearly six months to complete a fence is not normal.
Adding insult to injury, my sister also gave them a $1,800 deposit in early November 2025 and has nothing to show for it. I requested refunds for us both earlier this year, and was told that no refunds are given once ground has been broken ... I am now out approximately $3,000, and my sister's refund has yet to appear nearly two months since the request.
We chose this company based on the fence they constructed next door to me, and the owner's satisfaction with their fence. Clearly we made a mistake. We both now have to go with another company, which will cost us more due to being taken for our deposits. Truly a bad experience for two women who recently moved to the Cleveland area.