Started out good. Be aware. Was invoiced for something…read morethat wasn't done. Something that was done wasn't on invoice. Another item half asz done. Wanted full payment on item that wasn't completed. Dug 2" trench for a 4" pipe & didn't bring pipe. Brand new trailer was empty so their was room for it. Passed at least 2 hardware stores on way to job. = No plans to lay drain pipe but asked for full payment. Not. I should not have gave any. Way too many days went by of no communication as to when coming back. Two times reached out to correct invoice & show paid in full. Both times, she'll get on that right away. Never did. He said she said a message was left. No voicemail from him. They offered to return. I said thanks but no thanks. He was hard at working. Fast & ready to leave with the cash. Wasn't a full days work.

We scheduled NC Miller to come take down a Bradford Pear tree that was too close to the house. We…read morewere quoted between $450 and $475 to do the job. He said that he would be to our house at 8:00, but didn't show up until 11:15. After 10 minutes, he left, saying that he had to go get some tools. 30 minutes later he sent a text, saying that it was now going to be $1200. I think this is a prime example of the classic bait and switch. Needless to say we won't be going with this poor example a business.

This was obviously an honest mistake by Copperhead Concrete. I am giving them an upgrade to 4 stars…read morefor actually explaining what happened. Please do not hold the previous 1 star against them, mistakes happen!! I did complete the project with another contractor at a cost of $19,300.00.

Scott is a pleasure to work with and does what he says he will do. Difference is 100% better than…read moremy experience with Altimate Roofing in Cleveland Tennessee who ripped me off.

Update: please note the BBB review just found that they offered some form of refund this does not…read moreall mean this company has done anything to remedy the damages to my property. Especially since when Scott originally saw the paint job they offered to completely redo my hardwood floors and move the moon to make up for it. They make promises they cannot keep. The latest discovery: Their subcontractors didn't butt the siding up to my brick patio which was led to my decking board becoming rotted and water intrusion. I have had two contractors confirm this which this company refuses to listen to because they "can't trust other contractors." Please do not do business with them, the more people I talk to about this company the more horror stories I hear. Also there was no quality check on the paint as you can see, when he says that he only means the manufacturer came out and said my warranty was in tact and even they said there were pieces that need replacing. They did not even look at the area currently in question. Not to mention when I mentioned that the fence gate is sagging and continuing to sag because they didn't construct it properly the came out and put it on wheels. Updated photos attached if I can get yelp to work

We needed our roof replaced and what an experience that was trying to find the right company to do…read morethe job. 2 hour presentations, endless back and forth trying to get a quote. When John came to give us a quote he didn't make it into a big thing and he didn't drag us along. We told him we just want him to take a look and let us know what he can do. And he did just that. It wasn't the cheapest or the most expensive. It was a nice happy medium. We ultimately went with John due to him being highly recommended and the professionalism he showed us. We are not disappointed. His communication was excellent during the whole process. Got us in right away and completed the job in 1 day with a crew of 4. Clean up was great, no mess anywhere. Friendly, professional, and all around great guy! So happy we went with Hopkins Home Services.

We hired Hopkins Homes, LLC to rebuild our deck. Unfortunately, we are extremely dissatisfied. The…read moreentire experience has been a nightmare comprised of poor workmanship, missed deadlines, lack of communication, unprofessionalism, and failure to address concerns. Three and a half months after contracting, the job remains unfinished, and what has been completed is not up to par. We do NOT recommend Hopkins Homes, LLC.

One word, FANTASTIC. They showed up on time and finished the job quickly. The estimate given was…read morethe price at completion. My yard looks great and the quality of there work is second to none. Don't bother with anyone else. Scott, Eastridge,TN.

Wonderful people to work with. Outstanding job and done fast. I would highly recommend them!!!!!read more

The company did repair to my roof that neither I nor my insurance company had approved and when I…read morecalled them on it they put tarps over my house and walked off the job for FOUR DAYS, literally leaving me without a roof over my head! I had to BORROW money from my mother to cover the repair, $3500!!!! Now I need an invoice proving how much I paid him and he is GHOSTING ME!!!!!!!!!!!! DO NOT USE!!!!!!!!!!!!!!!

I've never been treated so badly by a company. They charged $7,000 for attempting to repair my…read morechimney/roof leak and it still leaks. Now they want to charge me more money to fix it.

Stay away from BWB roofing in Ooltewah TN. Shawn Whitaker met with me and the insurance adjuster at…read morethe end of April 2025. I gave Shawn the first insurance check and he cashed the check on May 7, 2025. Shawn said he would start doing my roof in 2 weeks after cashing the check. It is now June 18,2025 6 weeks later and he never started the roof and refuses to answer any calls or texts that I have sent.

Having to repair the sunroof on a house recently purchased, I solicited 4 vendors from Yelp for…read morecost estimates. All four were professional, timely and provided detailed cost estimates. I selected BWB based on my discussions with the owner on my various options and the cost was slightly below the other companies. The work was done on time as promised and provided a written guarantee on the roof. The area was cleaned up and you would not have known they had done the work. OK for complete disclosure, the crew were all heavily tattooed and might even scare the more timid of you and may worry others. Hey these are roofers!!! All kidding aside, they were ALL very professional and courteous to both me and my daughter, who lives and owns the house. I highly recommend Shaun (Sp?)and his crew.

Selling house and wanted both pressure washing of the house and painting the interior (walls and…read morebaseboards). Received two quotes and would have tried to get more but was in a hurry. This one was less than the other quote but both were professional and arrived on time for the inspection and quote. I chose this company because he not only gave me a good price when we discussed what I was doing, he added in a few other items (i.e. pressure washing the sidewalk and driveway) after I was already provided a quote. I just found him easy to deal with and I knew it was a family business. Work was to be started Friday and completed by Saturday but they called on Thursday and asked if they could start early because of weather. They showed up that day was work was completed on Friday afternoon. House looked great inside and out. I would highly recommend them.

Rhonda was a god send. She knew what as he was knowledgeable and friendly. She made the entire…read moreprocess quick, painless, affordable and excellent work. I plan on using their services on my next project.