My husband and I booked a 4 night stay for our PCB trip at the Holiday Inn Express and Suites…read moreBeachfront. Our room was great and we are glad we booked this room! It was very accessible, had a great view, a sink and large fridge and microwave and a large bathroom. We booked for the beach access and that was one of our favorite parts! It was so easy to get on and off the beach. The pool offerings are great, but the lazy river is not lazy! The current is very quick and it's hard to make the turns. My husband and I both scraped our knees and toes on that pool! It was the toughest pool I have been too. That's why it wasn't 5 stars. I did send a message to the front about the pool. With the amount of families here I really wish they had hired life guards for the pool. We were sitting to the side of the pool, and had kids do a hand stand and kick us. Kids were also doing cheer poses and moves that are unsafe in the pool. I saw kids dip each other in the water in a way where they could drown the other. Just made me feel uneasy, and we really didn't use the pool after that. The other downside was when we arrived only 1 out of 3 elevators were working so you had to wait or use the service elevator. On Thursday they fixed the second elevator- but the 3rd elevator had not been fixed by checkout Saturday. The other reason why it's not a 5 star rating. I talked to the front desk and suggested they give guests an event calendar for the week- we didn't know they had poolside movies and a fire performer until we heard music coming from outside. The front desk workers couldn't really tell me what movies were playing because their events screen was broken. I also wish they had a paper menu and activities calendar in the rooms or displayed on paper if their technology isn't going to work well. Another thing was since there is tile throughout there is water everywhere. It would be cool if they had like a drying station or large mats by the pool areas/ entrances so water isn't tracked through the hotel. Other than that, we loved the location, the breakfast, the breakfast seating, beach access and amenities! I would definitely come back for the value of this hotel, and hopefully next stay the elevators and technology will be working.

I want to start by saying the staff was AMAZING! And the property was beautiful…read more But the management needs WORK. First off, we were charged the full amount for our room a few days before our stay, we were then charged the full amount a second time the day after check in. ($2600, so not a small amount of money) The manager told us it will take 5-7 days to refund. It's now been over a week and we haven't gotten a refund and have not heard back from the hotel after numerous emails and phone calls Second, our room smelled so strong like weed the final 3 days we were there. To the point that our clothes smelled like weed when we got home. I told the front desk and they came up numerous times and sprayed stuff to help the room smell better. It helped for a few hours. The girl at the desk said someone must be smoking even though it's a non smoking property. We couldn't move rooms due to the hotel being fully booked (totally understandable considering it was spring break) but nothing was ever done in an attempt to find the room of smokers and ask them to stop blowing their smoke into our vent. We have a 2 year old and to have all her clothes smell like weed is pretty frustrating. Lastly, we paid for parking when we checked in so there would be no extra fees at check out, we were then charged for parking ($120) again after check out and once again we have not heard anything back about a refund. Like I said the staff was amazing. But losing almost $3000 is not acceptable. Not everyone can afford to just have 3 Grand taken from them. And having no communication regarding a refund is very frustrating. If we don't hear back soon we'll have to contact a lawyer. I'd highly recommend staying somewhere else based off the money and weed issues. But if you can afford to just lose money, then definitely book here. If it weren't for the double charge I'd be giving a 4 star review

Very nice people everyone is helpful and sweet! We could…read morepark our boat staying here the pools are clean and the bar area is large I just got here and spent one night so I may come back and edit

Overall 3.75 Stars Located right on the beach in Panama…read moreCity, FL. You can get any closer to the white sands and ocean The building's architecture is unique due to its crescent style format and all the rooms have a wonderful view of the ocean and manicured beach. The interior of the building is modern with art Nuevo and beachy themes. It has a chill vibe where you can enjoy inspired beachy drinks and decent food. Just across the street, there other restaurants and shopping stores. The rooms were ok. It has been renovated but you can tell the room was old and dated. Scuff marks on the furniture, a "painted" full size fridge, and exterior balcony door that has seen some weather. The bathroom was a highlight with a recent renovation and it was light and bright. Water pressure was good too. The main reason why you pay extra and higher cost is for the ocean and beach view. Our balcony view was perfect for us. Great sunrise and sunset views. The breeze was gently enough to keep to somewhat cool and the music coming from the pool's grill bar was pleasant enough to dance or hum along. Only downside was the AC unit which can quite loud cuz it part of the balcony's exterior. But hey, it kept our room cool and refreshing. The hotel amenities includes, two restaurants (Italian / Mediterranean) inside, and pool grill (American), small excessive room (machines only), and the HIGHLIGHT - three different sections of the massive pool! A large main pool, a separate Lazy River, and a kids section with its own water playground. Also, a hot tub too. The lazy river was fun and relaxing. The grill bar had ample seats and on occasion they will have Live music. The other highlight was the beach. Just a 100 feet from the main entrance and pass the pool. Bam you are there! Also, they have lounge chairs and umbrellas for rental; $45 per hour or $60 for five hours. We opted for the $60, cuz you can walk back and forth to the grill bar for drinks and food and you don't have to worry on someone taking your spot. Definitely recommend the place! So take off your shoes and enjoy the time at pool and beach, and remember what Bobby McFerrin sang, "Don't worry, be happy"! Oh, see my other review on their Italian/ Mediterranean restaurant!

It was so amazing to walk in get our appetizer and the bar tenders were amazing. What a fun…read moreenvironment

The Pearl Hotel is a boutique hotel in RoseMary beach- Santa Rosa. Their rooms are gorgeous and…read moretheir Havana bar is pretty special. I had one of their signature drinks- The Roseberry (lavender vodka) and later ordered my own fave- Paloma. The bar is cozy and has a gorgeous old feel. The bartenders are polite and friendly. Everything feels old fashioned nostalgia- their coasters are leather and have quotes from the legend- Ernest Hemingway. All is Key West- Cuba fashion at The Havana! Love you, you're a true Pearl in Rosemary Beach!

Get the beach front. The view is immaculate. Amazing staff and clean hotel. Pool and hot tub are…read morepristine. My husband and I can't wait to come back!!!!!! Breakfast changes everyday, so you don't get bored. Chairs for rent through a 3rd party. Parking is $21 daily. Very close to outstanding restaurants. Overall, a spectacular place! We stayed for 8 days, and we wanna stay for 8 more!!!

Staff were friendly and helpful. Nice hotel and clean. Several housekeepers out and about all day…read more Elevators were quick to access. parking is across the street at a 3 level garage with a walkway from it to hotel , no additional cost w hotel stay. Beach access was easily accessible and pool was clean. Would stay again for sure. Price and Quality were spot on. Rooms are exactly as posted in the Hotels.com app

Rooms were ok, but they ought to be for the price! Showers were old with no hand wand, no pushed…read moreout curved shower curtain, tub was a bit slippery, water pressure good, towels some old some new. Free breakfast not much to it. everyday scrambled eggs, cold potatoes (every day), greasy sausage patties and dry links. Bananas only fruit. Got yogurt, and blueberry muffins. The pool, oh my, it was kids run wild: jumping off the rocks (the sign said don't climb), kids under 10 years old in the hot tub without parental guidance (again against the rules), kids with balls and footballs throwing the length of the pool ( almost got hit a few times) another "major" violation which could suspend you from pool rights, never happened! The parents seemed to disappear! Then of course the parents saving chairs when they leave for a 2 hour lunch (I know that happens everywhere). Stella at the bar was fabulous and as busy as she was she had the added job of pool security, oh my! Last the folks at the front desk were wonderful, but the first place vote goes to Victoria who works the beach! Give that women a raise, a keeper, wow, can't say enough about her, a just fabulous person. Looking out for me pulling my chair back when she saw I was getting a bit too much sun, moving the umbrella for more shade. Now that's an employee I would promote! Ty Victoria

We were so excited for this trip and chose SpringHill Suites PCB because it looked like the perfect…read morefit for our family. After driving nearly 10 hours from Arkansas, we arrived only to be told our confirmed reservation had been canceled. Before arriving, I had communicated directly with the hotel regarding accommodations for my autistic son and even received a personalized "We will see you soon. Safe travels!" message. Needless to say, finding out we no longer had a room was devastating. Watching my children looking out over the pool, excited to start our vacation, only to tell them we had to leave was heartbreaking. My autistic son became overwhelmed, and what should have been a happy memory quickly became one of the most stressful travel experiences we've had. I do want to give Expedia credit. They stayed on the phone with me, found another hotel, and continued communicating with me throughout the process. Unfortunately, my experience with SpringHill Suites after that was disappointing. The explanations I later received from the property did not match my experience or the written findings Expedia provided, and getting straightforward communication from the hotel became very difficult. One thing I can comment on from the short time we were there is the parking. While the garage is attached to the hotel, it isn't especially convenient because the lobby is located on the fourth floor. Depending on where you park, expect a bit of walking and multiple elevators before you even reach the front desk. I understand that reservation issues can happen. What disappointed me was the lack of consistent communication and accountability afterward. Families spend months planning and saving for vacations, and I hope no one else has to experience what ours did.

My second stay here and all went very well. All was clean and everything went okay all week. I…read moreenjoy this place, it's quiet,peaceful, and very enjoyable here. All the hotel folks are very nice and accommodating and keep all rooms up every day. To me, this is a big plus. Come stay here, you won't be sorry!

We have stayed here for probably 6-8 years! It's a mom and pop so you can't reserve online which is…read morea bit of a pain. Great prices and right on the beach. Occasional people that like to blast music and take over the common area and leave rafts etc in the halls that I wish the management would control more. But absolutely would recommend

I had to kill three huge cockroaches in my room. There would have been a fouth but the way he was…read morepositioned in the light switch I couldn't get to him. Other than needing an exterminator ASAP the place was ok and a cool place for families.

Do not book this hotel and then try to change the date for any reason at all. The owners will keep…read moreyour money! You are not allowed to move, change or cancel the booking! BUYER BEWARE! You will be charged the first two nights of your stay MANDATORY which is NON-REFUNDABLE! I booked through Expedia.com READ YOUR CONTRACT and DON'T buy the insurance, it's a scam. It's only good for 24 hours.

Smaller MVC property tucked into a golf course community. Nicely renovated units with everything…read moreyou need. Nice pool with a small bar (beer and wine only). Activities staff was great. Shoutout to Kennedy...she does a bit of everything from leading the wine tasting to pouring beer to leading the Dance Party and Karaoke! Fitness center is small but well-equipped and the equipment was in good shape. Front desk staff and the security gate staff were also great. Property is about 15 minutes from the beach. The beaches here are beautiful but definitely get crowded.

This establishment puts a governor on the air conditioner temperature while you are sleeping. Can't…read moreturn it lower than 68 deg in the night. Feels hot and stuffy. I like to sleep in a cool room around 66 deg. I hate this type of control. Marriott does this at some properties and doesn't care about your comfort over their profits. This is a one and done for me.

I thoroughly enjoy this hotel. The hotel is located at the marina with break taking views, a pool…read moreand walking distance to several hotels and bars. The staff are friendly and the rooms are clean.

They were very accommodating by switching our room for a room with a view for our anniversary! This…read morestay was almost like a resort with boat and water activity rentals near by. The hotel was in the quiet part of the city but not far from the pier where all of the action was. I would recommend staying here and I would love to stay here again!

Really enjoyed the pool area, they also have a bar outside where you can get drinks easily. There…read moreis happy hour in the afternoon with drinks and snacks that you can get. There were some kind of chex mix, celery and carrots with ranch dressing. I've been to other Embassy Suites that have happy hour and there is more variety of snacks.

The check-in process was great as it was after 10pm and we appreciated getting settled quickly…read more The room was very nice but the only complaint is the TV position was very awkward. Bed is comfy! The room was clean and the view was not the best but no complaints. It's close to shopping! Breakfast was great! The omelet station wait was not long and worth it. Parking - costs additional money.