Why did the owner of Nine Clouds Beds & Mattresses just spend several hours of his time emailing me…read moreback and forth about Sleep Number beds KNOWING that I wouldn't be buying from him because he's 6 hours away from me AND willing to find me someone who is local to me that can give me mattress recommendations that's not a chain....all because of a blog post he made 7 years ago that initiated my contact with him. LOVE THIS!!! THIS is what being a business owner is about, THIS is the individual attention that EVERY person gets, whether they buy from you or not. You DO NOT get this from box chain stores. #buylocal #supportsmallbusiness #momandpop #ninecloudsbeds #seriousbusinessowner #customerservicegalore #ThereAreNoSleepNumberBedsInCanadaAndIAmSad

Came here to get a specialized bed, there were so many to choose from on the website when I was…read moreoriginally looking for one so I came in. Will was great to speak to and very helpful. There are recommendations for each condition or symptoms on the website which I was very pleased to see and all were helpful. I went in and ordered my bed. They delivered it and set it all up which I was very pleased about. If you are looking for a specialized bed at a great price - this is the only place you should be looking. Thanks to Bill and the team I now will get a great nights sleep forever!!

Absolutely LOVE my new Dreamstar mattress from Halton Mattress and Foam. I was having severe back…read moreand leg pain while lying on my old pocket-coil mattress, but with this new Dreamstar, I wake up pain-free and refreshed. Go see Dale and the good people at Halton Mattress and Foam. They'll hook you up with the right mattress for you. Great service too!

Extremely disappointed with the lack of professionalism, disappointing customer service. Ive…read moretaken my business elsewhere.

I have to say that Boris at Queensway Mattress help me found the best mattress for me and my kids…read more He gave me a very competitive price and delivered them on time and FREE!! So I got Ikea price mattress but for way better quality and such a friendly service. Thank you so much!!

The service here is amazing! Firat really helped me pick the perfect bed. I am extremely picky but…read morehe definitely understood and reassured me that I was making the right choice. I didn't feel any pressure with purchasing my bed at the moment! I'm so happy with the bed I've picked thanks to him! The delivery was fast and easy, Boris was so nice. Great place to check it out if you're looking for a new mattress with great prices :) Thank you!

We purchased a bed at the Oakville store last week and everything was great. Our salesman ,Fidel,…read morewas helpful and knowledgeable without being "pushy". He also had a good sense of humour which made the experience fun. We had checked out "Sleep Country", but the service, general attitude and prices at The Brick mattress store were definitely superior. The men who delivered and set up our new adjustable bed were very friendly, polite ,knew exactly what they were doing, made sure we understood the directions and left everything neat and tidy. We would certainly recommend this store. The only reason we gave 4 stars instead of 5 is because we haven't had the bed long enough to judge the quality over time. So far though its been wonderful. - Jim and Judy Vanderwater.

Husband and I bought 3 different mattresses in the past two years all ended up sinking after a…read moremonth or two. We aren't even heavy people. Currently stuck with a mattress that they won't change. Horrible service. We have extreme back issues because of their mattresses Serta and tempur pedic and Tristan. These were sold to us and sales people said it was the best for our backs and they were wrong. Do not buy mattresses from the brick. I had a mattress before brick for 30 years and never had an issues of sinking or back problems. Ever since my husband and I bought a brick mattress we haven't been sleeping properly and have back issues.

We would give 0 stars if this were possible. We have had a terrible experience and would not…read morerecommend using this company. We found a 6 piece set that we loved and the price was right. Maybe too good to be true. Upon ordering and paying we were told delivery would be in 2-3. After almost 6 weeks the furniture was finally sent. In this time we had to contact them several times to find the status. The owner was becoming very impatient with our calls. When delivered, one piece was dropped from the truck. It was broken when brought in. They made a temporary repair and eventually promised to replace it after much back and forth claiming that it had been broken when it was shipped to them. If that is true, not sure why they would bring it to us in the first place. This is not good representation of their company. Several weeks later, and after many calls we were brought the replacement piece. No wrapping or tags on it and it appeared used. We did not accept this piece we had paid for new furniture. This caused quite a scene with negative words being exchanged including derogatory/racist comments towards us after being asked and told to leave. Would not suggest purchasing from this company it has been nothing but a problem.

this is a local furniture store that has good inventory and are willing to give good discount. Will…read morerecommend

Excellent workmanship. Very nice people. My couch looks sensational. The price was terrificread more

I looked at all the big box stores for a mattress. They had all their slick sales techniques,…read moregimmicks and promotions, but lacked the one thing that matters, honesty. We were looking for a mattress that suited us, not the one being pushed this month by the manufacturer. We were treated as vaulted customers and they took a genuine interest in our needs.

This is very misleading company - on their website under the FAQ - 100 day worry free sleep program…read more- they say you can exchange and return without hidden fees, and can exchange even if item is opened. https://www.nationalmattress.ca/90-night-comfort-guarantee Once you order the mattress their email says the complete opposite, we confirmed and cancellated the order. ( i copied and pasted the email policy) This is very sneaky! All items remain property of National Mattress CA Inc. until item(s) have been paid in full. REFUNDS/EXCHANGES: Orders may be canceled and fully refunded before delivery, excluding special orders/clearance items or otherwise marked final sale products. Once a customer has received an order, no refunds will be issued; exchange only. No exchanges on opened accessories, including box springs, bed frames, pillows, and protectors. All exchanged mattresses must be returned with original packaging, tags, warranty cards, etc. All exchanges are subject to a $95 exchange fee. Please review our 90-day comfort guarantee on www.nationalmattress.ca for full details. DELIVERY: National Mattress CA Inc. will not be deemed liable for any delay in the delivery of the product. Please prepare for delivery by clearing any hazards, including furniture, decor, and ice/snow, which may be in the way, and protecting floors, walls, etc., as needed. We will not be liable for any damages caused during delivery whatsoever. Please inspect all products for damages at the time of delivery. Any warranty and/or exchange services may be void with visible soil stains on the mattress or without the original invoice and packaging, including the manufacturer's tags and packaging. Services are by appointment only and may be under the manufacturer's discretion which National Mattress is not responsible for. It is the customer's responsibility to read our full terms and conditions on www.nationalmattress.ca.

A friend recommended National Mattress Outlet to me. It's a smaller name in the sleep space but…read morethey offer huge deals! They're a warehouse more than a showroom but they have every mattress on display for you to try out. This means that it's not a pretty space but it keeps the prices down. When we walked in, it was a bit overwhelming. The salespeople weren't pushy at all, which made it a very comfortable shopping experience. We had some questions which Suraj was great at answering. He guided us through the differences between mattress firmness, coils versus foam, what a Euro top was, etc. He was super knowledgeable and it helped me decide what would make the most sense for my sleep habits. They carry good brands like Sealy and Serta mattresses in all sizes and at different quality levels as well. Each of the mattresses on display shows how much the big stores charge vs what they charge. It's really a stellar deal. The delivery was very smooth as well. There are different delivery charges for how far you want your mattress delivered, for example, delivered to your front door, into the room you want, and drop up and pick up of old mattress. They provide live online tracking and the driver will also give you a call as they're getting close. Really happy with my purchase!