If I could give a 0 star I would my 14 week old puppy came back with a bunch of marks on him and he…read moremight have kennel cough I'm not sure though he has all the symptoms I'm taking him to the vet tomorrow PLEASE DO NOT TAKE YOUR DOGS HERE

This is my Jebs happy place. All the employees are amazing and my dog Jeb is excited every time he…read morehears "doggy day

Only reason for a one is the actual home foster sister treated KC as a dog at home and reported no…read moreissues. The owner and so called expert they brought in strongly suggested I not keep this young pup and NEVER allow her around children. Made me sign a release of responsibility because of how fierce she was

My dogs have had two day sessions here for daycare and enrichment with training and they seem to…read morelove it. Availability, flexibility, location, and ease of booking are all outstanding.

My Pom Bruno Mars was banned at groomers in Rochester LaCrosse and Winona They all said he nipped…read moreand was aggressive Well today that all changed He came to the Dogs Den for his first groom Well he was treated like a king He looks beautiful and he was a good boy No aggression This place is amazing Also it only took them one and a half hours total time My other pim and Chug are going to start being groomed here And I am considering doggy daycare one time a week for my boys I am beyond happy

Amazing place. Danielle is amazing and Jeb is worn out at night which is a lot for a coonhoundread more

Took my Pyrenees in to have her undercoat taken care of. I had brushed her for over an hour and…read moremade little progress. When I picked her up from Vanity Fur, she looked like a puppy again. We'd all thought she was getting fat, but it turns out she was just fluffy! She is looking and feeling her best again and we are so appreciative of the care she received! Staff was very friendly and attentive to her needs! Thank you so much!

Charged me extra without letting me know in advance or at the end when I came to pick my dog up. I…read moreonly found out they added an extra fee after I asked why the total cost is higher than usual. Didn't groom his ears at all. His face fur was cut uneven. And when I asked why the price was higher than usual, they told me it took longer because he was scared and the matted fur. This was his 4th time there and I never had that feedback. Additionally, they called me in the middle of his grooming to ask if I wanted to pay extra to remove his matted fur or just shave it down. I said to shave it down, and yet, they charge me extra for the matted fur and still shaved him down. He typically got groomed by Naomi who was wonderful. Found out she works at petco north - I will be bringing my dog over there for future grooming. Plus it's cheaper. This place is too overpriced for the minimal work that they do. I paid about $100 for a 26 pound dog. I advise others just looking for another location. Not worth the cost.

Hannah was great! She came by to put out food and water for our cats while we were away for a week…read more(she also changed our litter-box and helped take out our trash). She was super responsive and provided daily updates with photos/videos. Glad to know we have someone we can call if we are ever out of town again!

Hannah is incredible. We have four dogs and a cat and were out of town for a long weekend. We were…read morenervous because some of our dogs have less than wonderful habits. We also had never been away from them for that long before. Hannah was incredible with the chaos our brood brings. She was proactive and understanding with our husky's affinity for urinating everywhere. (Thank you so much for cleaning up all that potty!). We got daily updates of their shenanigans and when we got home everyone was in great spirits. It was also way more affordable than I originally intended to spend when compared with other companies. We will not go anywhere else for a pet sitter. Do yourself a favor, hire Hannah!

FYI- They are no longer in business and haven't been for years, but I just saw Jessie today at…read moreRochester Groomers (she's working there now), which I also highly recommend!! I do n't have a dog currently, but I take my neighbors dog there and the groomers are experienced, friendly and it won't break the bank. They were paying double for the services somewhere else (off 2 st SW), they get at Rochester Groomers for half the price!

Sue was very compassionate, she came in exactly how we wanted and took our baby away. She called us…read moreon the day after and we got the urn of our baby back to our home again. Hanai is great and we will hopefully use them again. They do pickup from home.

Our Henry baby had a brain tumor and he died December 22. Our hearts were broken. We called…read moreseveral pet cremation services and were told we would have to wait a week as it was Christmas. Not Hanai. Here were warmly welcomed and they offered immediate service, even staying late to receive us as we traveled over an hour to get there. She was able to meet our need to have Henry privately cremated and returned to us the following day. I also wanted him placed in a box my grandfather had made. The space was so warm and welcoming. And by the door of the farewell chapel (for a lack of a better term) was an "H". That was my sign. I was leaving my Henry in good hands. The next day were were called and able to pick him up early! The whole process took less than 24 hours. My questions, concerns and worries were all addressed. My need to have my baby cocooned in his blanket with his fav toy was not questioned. She was able to wrap Henry's ashes in a section of the blanket. They took lovely paw prints for us. They understood how special Henry was to us and our need to have him returned home to us before the holidays. I can not say enough good words about Hanai and the people who operate it. You can trust your furry four-legged babies in their hands and to ease you stress during difficult times. I highly recommend Hanai Pet Cremation. I also must add she lovingly helped us remove Henry from the van and place him in the "chapel" She was so kind and understanding. My Henry would have liked her..

I just want to thank K-M for the love, care and compassion they provided to our Rottie over the…read morelast year. Unfortunately, our baby walked over the rainbow bridge today and the K-M staff went out of their way to make sure she was comfortable and "Did NOT" rush us out the door like we were just a number. Knowledgeable and caring staff. One of the best Vet's in the area Bar none.

Visiting my parents in Kasson from Wi and my dog had an emergency. He spent the night at the…read moreemergency vet and they said I may need to get more fluids the next day or take to the cities. I left a message on Sunday night asking if they could accommodate and they called me back right when they opened saying they could. We didn't end up needing more fluids but so thankful they were able to accommodate us with being from out of town.