In the past several weeks I've used this service twice. Highly recommend!! The service is…read moreexcellent. The staff is kind, helpful and really understands the needs of someone requiring help. Very punctual and right there ready to help! Again, highly recommend - wonderful service!

I expected better from the online ad and reviews but i never got a message back to my online…read moreinquiry or when i called the phone number. It was a few days in advance notice too. I booked elsewhere and cheaper

Missed appts because of lateness, terrible riding conditions with old dirty vehicles where your…read morefeel every bump. Like riding in a work truck. If they cannot offer punctual arrival for pick ups they should not offer them. Would NOT recommend using this unreliable, uncomfortable, uncaring service to anyone.

Anthony Stephens was excellent. He made sure my trip was safe and efficient. He kept me engaged…read moreand the time passed quickly. I will request him in the future.

Great customer service. On time. Driver was very accommodating and took great care of my dad!read more

Marek transported my brother on a 250+ mile trip from Illinois to Michigan. Marek took incredible…read morecare of my brother Gary! He was caring and compassionate till he left! Not only was Rainbow Road reasonably priced! If you ever need this service, reach out to Rainbow Road and rest assure, they will take care of your loved one! Thank you, agai, Merek! Please know how much you impact families! Thank you!

Talked to the owner on the phone a few weeks back and she was a bit condescending on the phone…read more Seems "to know everything" and didn't listen. Found a better solution with a different caregiving place that really listened.

Spoke with Deb regarding transportation to/from cataract surgery. Said she had two people willing…read moreto drive me and would call me back that afternoon, Thursday. Surgery was scheduled for Monday. Did not hear back from her so phoned Friday afternoon for confirmation. She was very rude and said I should go elsewhere. No reason why they could not accommodate my request. I needed help and Deb/Aishling did not help.

I strongly recommend this service. It provides a smooth ride for my grandparents to and from their…read moremedical appointments. The driver was very responsive and helpful. Therefore, this is my go-to transportation service for them.

From the owner: At Golders Resources, we go beyond transportation—we provide reliable, compassionate, and safe…read morenon-emergency medical transportation (NEMT) tailored to your needs. Serving Illinois and Indiana, our commitment to punctuality, professionalism, and personalized care sets us apart. Whether it’s a routine medical appointment or a specialized transport need, we ensure a seamless, stress-free ride every time. With highly trained drivers, a customer-first approach, and a deep understanding of healthcare transportation, Golders Resources is not just a service—it’s a commitment to your well-being and independence. Choose Golders Resources for a ride you can trust!

What a nitemare! Yesterday my dad 88 fragile was released by NW Palos hospital to be picked up by…read moreTrace to Orland. They strapped him in a kids small tight chair with no padding and then injured his back with a metal bar across the chair back that pushed into his back tight. As they drove he yelled since the bar was digging into him with every bump in the road and a rough ride. How incompetent to not have a cushioned chair for God sakes or put a person on a padded stretcher as usual! We should of drove him home ourselves as we regret, but his insurance covered it and seemed the best option. AVOID A TRACE CHAIR RIDE FROM H***. SHAME ON YOU TRACE HURTING THE ELDERLY IN AN AMBULANCE!

To say they are a rip off is an understatement. Was transfered from a hospital to rehab center,…read morethen returned a week later. A total round trip of 6 miles. They check my vitals but nothing more in the 15 minute rides. Total bill: $1200 !!. A friend of mine got the same bill for the same service. They bill everyone that amount hoping someone is dumb enough to pay it. Yes a cab ride wod have been cheaper. They even sent me to collections trying to collect. Good luck with rhat, oal.

The map of there coverage area is no t accurate. I tried to schedule a trip traveling from Howard…read moreand Sheridan to south shore area. The dispatcher said they don't service this area.

Great service, very delightful, I would use their SERVICES,…read moreanytime. Thanks again for your time.

Our family needed help getting my GG to and from a couple doctors appt. She felt like she was in…read moregood hands and care. Thank you for helping us while we were in a jam. Very communicative, confirmed appointment, and was able to talk to someone on the phone when I had a few questions about their process. 10/10 would recommend

We needed a wheelchair van to take someone from Northwest Indiana to University of Chicago. Dream…read moreCare showed up on time. The driver was courteous and professional. He was an excellent driver. He always obeyed the speed limit, and never responded to the idiots who cut him off. He was very observant when looking for a destination, we were given the right name of the building but the wrong address and he was able to help us find it. The price was very reasonable. Only reason I took off a star was because we booked a return trip and we were told that a ride would arrive within an hour of our call telling them we were ready. We called at 12:39 and I ride showed up at 2:15. Yes it was raining and I guess there might have affect the traffic, but when I looked at Google maps it showed that this ride should have taken 45 minutes so obviously traffic wasn't that bad cuz that was a normal amount of time for this ride. Don't know what caused the delay but having somebody who's in pain while sitting, sitting in a wheelchair waiting for a ride was not a lot of fun. Then I called to get a quote for another ride that was like a quarter of the distance of this one and it was only $100 less. $300 for a 30 mi round trip ride was a little ridiculous. Considering that the price for a 68 mi round trip was $400. I would definitely book them again if the price was reasonable.

When I call to make a reservation, they are very helpful and accommodating - the drivers are all…read moregreat and helpful, especially if your traveling with someone with a Wheelchair- a very professional and compassionate experience with BriteLift - highly recommended.

Everything went well. Easy to order ride, driver was on time, professional, courteous, and helpful…read more Highly recommend BriteLift.