Jacobson Electric is a family owned business. David and his employees are reputable, licensed and…read moreprofessional. We called the office, left a message and David returned our call and scheduled a time for our work to be done. We were 100% satisfied and recommend Jacobson Electric.

I would not recommend this company to anyone. I should of done more research on this company before…read morehiring them. In a nut shell: very poor response to inquiries, poor customer service, lack of attention to detail, and fraudulent billing practices. In detail: Hired them to run a 220 outlet for a dryer in my basement. Informed the electrician twice to be aware of the laundry shoot that was very close to breaker box. Total time in my home was 20 min. Bad: They ran the wire through the center of the laundry shoot, so I had to relocate the wire (poor attention to detail). I was also billed for 2 hours of labor for 20 minutes of work. (Fraudulent billing practice). I then had to call them to return because when I would run the dryer, a breaker would blow (even though they installed a new breaker for the dryer line). Took 3 days to get a call back, with me leaving a voicemail every day for 3 days. Same electrician returned, said his boss would have to come check it out, but he was out of the office on vacation. Took another week and half to get a call from the owner (after multiple voicemail messages left by me). Owner says he will stop by after 2 pm the following day. I cleared my schedule and stayed home that next afternoon.....no show or call. Took 2 more days to get a call back that was riddled with excuses about being busy. Finally, same electrician as before, returned with his journeyman in tow to re-run a new line from my garage to basement. Owner said work would take about 2 hours (without seeing my home, as he never did come by) and the line would be $2 a foot. I informed the owner that I would not be available until after 2 pm for the work to start, no problem stated the owner. The electrician shows up at 11 AM! I'm just glad I work from home but it was difficult to work with all the noise that was going on, plus I was in meetings. After about an hour, they left for 1.5 hours, returned after 2 PM to finish the work. Most of the time that I observed them working, the electrician was educating and re-doing the work of the journeyman. Finally work was completed and is now working great!! Only plus to all of this!! I get my invoice....$2 a foot wire turns out to be $3.80 a ft for 80 ft. I am being charged for 2 hours of labor for the first visit and 4.25 hours for the 2nd visit plus being charged for a person who was never at my house. The electrician was only at my home for 2.75 hours. I spoke with the owner who questioned who quoted me $2 a foot for the wire, and when I told him he did, he sounded shocked. Then questioned how I knew how long his workers were actually at my house?? Said he would check time cards and call me back by the next day. Over a week has passed, I have called and left more messages, and no return call from them. I am very disappointed in this entire experience. I just hope that my review will save someone else a major headache :(

Update 2/13/20: Talked to Terry, the owner of Maximum Sight and Sound and he admitted that the…read moreperson who worked on the tv messed up and it didn't have the original parts still in it like I thought when I took it to Fish Electronics. He made an attempt to try and make things right and I do try to support local business which is why I didn't take it to Best Buy where I got the tv five years to be looked at in the first place. It sounded like he is trying to improve things since there was a more than a good chance the tv would have been repairable.

They helped turn my modest basement into a killer home theater, quickly and at a good price. What…read moremore do you need to know?

Great service and well worth the switch over to Astra. A locally owned and operated company they…read moretake every step to make sure we were treated right.

Oliver and the who team at Astra are a pleasure the deal with and I highly recommend their service!read more