My family and I have been going to Amir since he was at a very small place in Burlington (20 plus…read moreyears ago) and he has always been honest, fair and his work stands the test of time. You can't find that very often and when you do, you remember.

I bought a mid level automatic watch and noticed after several weeks it was consistently running…read morefast, so I took it to Classic Jewellery to see if the watchmaker could adjust the movement and dial it in. Wow what a difference when I took possession of my watch, it keeps almost perfect time now almost as good as a Rolex, about 8 seconds a day or 1 minute a week. Incredible watchmaker skills. I will be buying my next watch here as they have some very nice Victorinox pieces. Very nice owner-Watchmaker who listens and treats you with respect and takes an interest. which is lacking in many retail shops.

I took in three broken wrist watches and an old mechanical stopwatch. Brian dealt with three of…read morethem while I waited without charge. Of the wristwatches, one he showed me how to reset the timer function myself, one is a really cheap watch with a broken strap that could only be replaced by the maker (I got it in Japan), and one needs a new movement, I got a quote with a warranty included. The old stopwatch belonged to my grandfather, he opened it up and found a screw had come undone and was loose inside. he fixed and gave it back to me working. All of that while I waited and no charge. I'll think about the movement replacement, but I'll probably take it back for him to do it.

This has been a few years of dealing with this place and I must say I'm happy every time. I now…read morehave a small collection of turtle jewelry and diamonds that my wife absolutely loves. Had a ring sized and picked up another one at the same time , and it's a hit . Great service,great jewelry and nice people, I'll always go here , never disappointed.

I brought in my jewellery that a Cash-For-Gold place had offered me $1500 for... but I didn't want…read moreto sell it; I only want to pawn it, so I could get it back. The man that dealt with me treated me like I was homeless, despite the fact that I was wearing a suit after getting off of work, and was very rude... He initially toldme he would give me $400, before I told him I had already received a quote from the Cash-For-Gold place... when I told him that, he went up to $600, but wouldn't go any higher, and was really cocky about the fact that if I needed more, I could just go sell it, instead of pawn it... I desperately wanted to keep my jewellery, so I pawned it, but I was treated with such disrespect that once I receive my items back, I shall NEVER return there again.

Albert was the only clock repair who would fix my mantle clock which has German mechanics. Great…read morefix. He also serviced my 1975 Rolex

First class service'. Also new address 4180 Morris Drive, Burlington. Gary(son) has taken over the…read morebusiness. Same great service.

If there were 10 stars, I'd gladly give them!…read more Last week we walked by the store, saw this stunning Douglas LaFortune Jr totem in the window, and within minutes, had the measuring tape out. Today, we made arrangements to pick up this behemoth (how much does thing weigh!!!) and to our surprise, Jimmy (co-owner with wife Pam) ran down the street to get his dolly from the car, helped us put it in our truck, drove behind us all the way home, and helped us up the elevator and to place it. I mean, really??? that's outstanding. Hours of his time, completely unexpected. Truly a pleasure. And the selection of native art, native jewellery, is really remarkable. I was particularly happy to see Salish first native art represented since Gastown is on Salish land Can't say enough...and when COVID is over, I'm bringing a bunch of friends to shop for the silver jewellery :)

I got a ring here that the stone fell out of right away. We came back within the warranty period…read more(we also bought the protection plan) and it was replaced. The stone fell out of that one within a few weeks. This time we returned it and just decided to go with a different ring. When we were going through this I specifically asked them about the protectin plan because it says the stones aren't covered. I was told on two separate occasions not to worry about that. If the ring was defective it would be returned and replaced under the warranty. This ring, like the last has lost a stone. I just went to have it looked after and was told I had to pay to replace the stones. I told them I was told explicity that the ring would be replaced, and that the fine print that I asked about was not applicable if it was defective. They refuse to honour what two of their sales associates told me. So not only are their products of questionable quality but their customer service is as well. Do not believe them when they tell you the protection plan will cover you. Better yet, just go to one of the other jewelery stores.

The staff at this jewelry store are top notch... I took my ring in to be cleaned only to be told…read morethat a number of the diamonds where loose and it was just a matter of time before they started to pop out of the setting all together. Being that my ring was originally purchased for 1250.00..! I didn't hesitate to allow it to be sent off to have the diamonds reset and the ring recoated with rhodium (a platinum derivative) I was told it would take up to 2 to 3 weeks for it to come back. I was very pleasantly surprised to get a call just 6 days later that my ring was ready for pick up. Wow..! I was stunned at how good it looked. I have been wearing it for 13 years and when it came back it looked the same as the day I bought it. 65.00 for the repair well spent. It is nice to know that the diamonds are now secure once more and will likely stay that way for at least another decade or more. Thank you very much Peoples and also a big thank you to the lady that showed me just how close I'd come to loosing one if not more of the stones in my ring!..

Since my complaint of my rings not fitting properly, I emailed Harmony on he Saturday and Julia…read morecalled me back and asked me to return the rings and she would do resize the one ring for free and would have to charge for the other. She asked that I come in and discuss it with her. I brought the rings in on Monday and she looked them over and said that they would resize both rings and there would be NO CHARGE. I picked up the rings and they fit perfectly and I was quite pleased. I took my travel watch in on Monday and they put a new battery in for $15.00. If it wasn't for Julia, I don't think my wife or I would have gone back. Give them a try and ask for Julia

I took my great grandmother's garnet engagement there as the prongs needed to be repaired and to…read morehave the stone replaced. What I got back was a ring that did not whatsoever resemble the ring that I had taken in! The colour of the gold is different, the style of the ring is different, and the groove in the ring where my great grandmother's wedding band sat is now no longer there! I was forced to pay $197.75 to get the ring back....and now it is at a goldsmith's in Burlington being restored to it's original design! The jeweller at Harmony House said it is 'perfect'. He is presently ignoring the problem and igorned my request to be reimbursed. I have now filed a complaint with the BBB.

Soheil and his jewelry team at Rudix are simply wonderful to work with! Always greeted with a…read moresmile, Soheil takes the time needed to answer your questions and/or concerns, and delivers beautiful, well-crafted jewelry as well as repair work. I've had dozens of pieces worked on by his team, always delivering top results. In May 2019, Soheil assisted in designing my one-of-a-kind wedding bands, along with my husband's. The end product was nothing short of stunning, and every step of the way Soheil was there to help, make adjustments, fit my timeline and provide not only a very reasonable price, but excellent service! The shop may be small, but it's beautiful inside and meets the same standard as Soheil provides! The quality of work is what matters - not the size of his inventory or shop space! Don't hesitate to visit Rudix for all your jewelry needs!

I went in to get my watch fixed and the gentleman who owns the shop was very kind and friendly. He…read moretook the time to help me and my watch was fixed immediately. I needed a new battery and got it at a very good price. He also does custom work for rings and has a beautiful selection to choose from. I highly recommend this shop for anyone looking to get their watch fixed or to find beautiful jewelry.