Absolutely amazing agent and team, very kind and knowledgeable anyone would be pleased with this…read moreagency I highly recommend them :)

In over 40 years this agent is the worst of any I have ever dealt with. The girls up front seem…read morenice and take the info without issue but that is where it stops. Someone must be directing the women to change things after I walk out the door. I have had SF insur at this office since 2012 but the original agent died and Zach took over. The problems and mistakes started the first year he was there. I asked for the collision insur on a car to be suspended for 6 months in the winter because the car is in storage and not driven while we are out of state. He did just the opposite, suspended the truck insur and kept the car insur active so I was driving around 6 moths without insur and did not know until I received a letter from SF corporate. I then purchased insur from another company in Fla. Zach notified the state of Tenn saying I had dropped my coverage so Tn sent me a letter and cancelled my concealed carry permit. I had to jump through all kinds of hoops to get that activated again. 2-3 years later I needed to add a policy and should not have gone back but I had motorcycle policies there. I walked in and asked them to add a new car policy to my motorcycle policies. My wife has her own business, auto and home policies and we keep things separate. After I walked out the door Zack told them to change what I told them to and they added me to her policies. They were covered under her business and this was my personal. Dec1 2022-I purchased new policies through Progressive, much cheaper by the way, I called and asked the woman to cancel the policies Dec 31 because the policy with Progressive was set to start Jan 1 2023. Zach cancelled my SF policies the next day which would have left me without insur until Jan. This guy is just childish and incompetent. After all of this I decided to cancel the motorcycle policies and after getting those active with Progressive I called and Zach answered. I asked him to cancel the motorcycle policy. He said I'll cancel your boat policy too, you need to go elsewhere. I had already planned that but it was his childish unprofessional attitude toward the whole thing.

Rhonda was so patient and helpful. She made sure I got all f the information that I needed to make…read moredecisions. Now all of our policies are in one place with State Farm.

I just moved here from Northern California and this State Farm office has been very helpful and…read moreprofessional. They did my homeowners insurance quote lightning fast, and transferred my policy's with ease. The customer service is why I have stayed with State Farm for over 30 years.

I worked with Tiffany to move my insurance to State Farm…read more She is great and knowledgeable' I got the same good coverage plus way lower & 0 deductibles and renters insurance for what I was paying for $1000.00 deductible . I'm so glad I called

Working with Redbud has been an amazing experience! They made the tax filing process simple, easy,…read moreand quick, explained everything in a way that was easy to understand, and I feel confident and secure that everything was done properly. I'll definitely use Redbud in the future!

I was recommended Redbud Tax Services by the Small Business Development Center, and I am so glad I…read morechose them! Emily was so easy to work with. I was able to produce everything from an online portal. She was friendly, quick and knowledgeable. I would be totally lost without them and will use them yearly for their services!

Debbie was knowledgeable, and I appreciated her high level of customer service. Very rare these…read moredays!

I would not even rate my review my house insurance started out 1000 dollars higher on the year…read morewithout being fully explained and then doubled causin my house payment to increase well over 400 dollars per month and leaving me 3000 dollars in the negative in my escr account it was very poor business and customer service I definitely woilfield never do business again for my insurance needs and never once did anyone try to fix it I was just told I'm sorry theirs nothing I can do most definitely not the right way to treat someone

I needed to switch State Farm offices recently to their location in Powell and the whole process…read morehas been super straightforward and easy thanks to Josh's staff. I couldn't recommend them more. Thank you Justin!

Made it easy, good service. They did all the work. Good better best enjoyable experience a…read morefantastic experience

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

Super quick and easy experience! Pretty affordable as well! Everyone was super nice and helpful!…read moreDefinitely would go back!

I love Broadway Insurance! Last year when we got a phone call from our storage unit company,…read moretelling us that our storage unit had been robbed, the folks at Broadway were there and on hand to help (and calm me down lol). As it turned out, the storage company had listed our unit incorrectly and all of our stuff was perfectly fine, but it was still so nice to have support during the chaos! We now use Broadway for all of our Insurance needs. Next up: pet insurance for my little Luci Bear =) Seriously, Broadway Ins has the best personal/customer service oriented insurance agents in Knoxville =) I happily recommend them to anyone looking for coverage =)