I have been with Greenway Insurance and Melissa for a very long time and could not be more pleased…read morewith their service. I had a fire in July that destroyed the deck & sunroom with a good portion of the roof and smoked the rest of the house a real disaster.. I called Melissa at Greenway Insurance and explained what had happened she asked if we were ok and not to worry about the Insurance claim she would take care of it.. Melissa got us set up with a place to stay then came to the house, she went over the claim process with me which is a pretty daunting experience in its self.. She said I will help you with this and she did Melissa stood with me through the whole process and was in constant contact when I wasn't calling her she was calling me to see if there was anything I needed. I believe Melissa went well above and beyond what you would expect from a Insurance Agent and for that I am forever grateful Thank You Melissa you are a wonderful person and a great agent.. I was out of my home from July 14 till Oct 23 (14 wks) the reason I was able to turn this around so quickly was Melissa she made it possible for me to concentrate on the contractors and rebuild to complete the job. If you don't have Melissa (Greenway Insurance)as your agent ask yourself what would I do if this happened to me? I called Melissa (865)689-6254 and you should too... Kenny 01/24/2026

Drew has helped us prepare two separate complex life insurance policies. He is exceptionally…read moreknowledgeable and very helpful and extremely personable. Simply stated, he is a great guy. You can trust him with any of your needs.

Drew is someone I would trust and send anyone to! You will be encouraged by him and his team. They…read morewill work directly for you to get the best coverage, but also the great rates!

Ronnie Mackin State Farm office is what you would want if you were going to build an insurance…read moreoffice. It's like having a family member that has an office. Insurance is like that product you don't want but you must have. But who do you trust? Who will answer your questions best on what is best for you, not what is best for them. Ronnie a Mackin has been great to work with even when things are not going my way! Great group of new family members!

Excellent Customer Service. Deb has gone on & beyond to make sure I have been taken care of. It's…read moreextremely refreshing, especially in today's world, to have capable, knowledgeable people with excellent work ethics when you need them. I would highly recommend Ronnie Mackin because Deb & Chasity are Superstars.

Brandi has always been super responsive to all my questions and concerns…read more It is a pleasure to work with her.

The best people work here. If you are looking for a high level of personal service and the…read moreopportunity to do business with people who truly care about you, your family and your business interests - then you have found the right place.

There is differences between insurance agents and insurance professionals. Everyone working here is…read morea professional who truly cares about you and your family. I would highly recommend them, without a hesitation, as it is their goal to ensure the safekeeping of your family and your business.

They genuinely care about their clients. If can help you they will. And if they can't help you they…read morewon't try to force anything on you.

Personal touch, great guy…read more I recommend The Akers Solution. I cant imagine trying to navigate the confusing maze of insurance alone.

I was looking for home and auto insurance in Knoxville Tennessee and found Penny Kleinschmidt State…read moreFarm. They helped Me save a ton and were super friendly! I would definitely recommend to anyone living in Tennessee and looking for insurance!

I just wanted to update my review and state that the reimbursement checks I had been waiting for…read moredid come through. These checks were 2.5+ months in the making. And it was great to see them finally arrive. I see that Penny posted a reply to my review.. I appreciate the response. Potential and current clients can gain a ton of insight into what the problem is from your response and make better decisions as a result. So, thank you for that. As far as becoming a client again with SF? Well, I still am a client and will be on other policies. But, as for auto and renters or homeowners? I'm not sure. I have since been able to find better coverage, lower deductibles, more payouts and added coverage than my SF policies for lower premiums. Which is something that at my last renewal according to you SF just could not do because of inflation costs of accident claims and losses in the millions to SF across the country because of paid out claims and rising costs. All of which is not my problem being an excellent driver and being able to adequately manage my own finances even in these difficult times. I am glad to have the reimbursements for monies I was rightfully and patiently waiting for. It's truly a shame that it took this long to put a period at the end of the sentence in this situation though. Perhaps SF corporate can learn from experiences you may share with them about this situation and improve their relationship with their clients. Of which without them they would be nothing.