We have used Charlie for over 8 years. He is always very helpful and answers any questions very…read morequickly. It's very helpful to have someone that can personally answer these questions and not have to go through a large company.

I was looking for home and auto insurance in Knoxville Tennessee and found Penny Kleinschmidt State…read moreFarm. They helped Me save a ton and were super friendly! I would definitely recommend to anyone living in Tennessee and looking for insurance!

I just wanted to update my review and state that the reimbursement checks I had been waiting for…read moredid come through. These checks were 2.5+ months in the making. And it was great to see them finally arrive. I see that Penny posted a reply to my review.. I appreciate the response. Potential and current clients can gain a ton of insight into what the problem is from your response and make better decisions as a result. So, thank you for that. As far as becoming a client again with SF? Well, I still am a client and will be on other policies. But, as for auto and renters or homeowners? I'm not sure. I have since been able to find better coverage, lower deductibles, more payouts and added coverage than my SF policies for lower premiums. Which is something that at my last renewal according to you SF just could not do because of inflation costs of accident claims and losses in the millions to SF across the country because of paid out claims and rising costs. All of which is not my problem being an excellent driver and being able to adequately manage my own finances even in these difficult times. I am glad to have the reimbursements for monies I was rightfully and patiently waiting for. It's truly a shame that it took this long to put a period at the end of the sentence in this situation though. Perhaps SF corporate can learn from experiences you may share with them about this situation and improve their relationship with their clients. Of which without them they would be nothing.

There is differences between insurance agents and insurance professionals. Everyone working here is…read morea professional who truly cares about you and your family. I would highly recommend them, without a hesitation, as it is their goal to ensure the safekeeping of your family and your business.

The best people work here. If you are looking for a high level of personal service and the…read moreopportunity to do business with people who truly care about you, your family and your business interests - then you have found the right place.

Have used this Gentleman for almost 20 years for my somewhat complicated tax return. Excellent…read moreservice. Mr Alfred is very patient and responsive to my questions and concerns. Very reasonable fees. Would highly recommend.

I got incorrect information regarding how to setup the business I was starting. He got my tax id…read morenumber setup for me but the first name was incorrect when Mr. Alfred completed the request forms , although mr Alfred had my full name . Mr. Alfred said it wasn't a big deal( although if your name and social security number don't match guess what the IRS does to you?) , but that he would send in a request to change the first name to the IRS. I waited about 60 days to follow up with mr. Alfred. He stated your not going to get the IRS to respond to you to say if they changed your first name to the correct name or not. So I called the IRS, I did have to wait a while. It was worth it , the change was made over the phone that instant to reflect the correct first name. My concern was his lack of attention to detail and the lack of caring about it !!! . So I do not recommend this Certified Publix Accountant for any type of business.

Unfortunately, was I a wreck with an uninsured driver after driving for 40 accident free years!…read moreEileen and Safeco handled my claim without any surprises and I could not have been treated any better. Eileen and Safeco called me unprompted several times to make sure that everything was on track and that my truck was getting a timely repair. If you are shopping for insurance, I suggest you call here first, where a real live person answers the phone each and every time! THANKS CARR GROUP

This agent has taken care of all my insurance needs for a very long time. I feel they have…read moreprovided the best coverages and prices I could hope for. They are pleasant to do business with and always have come through for me.

Buckle up. This is going to be long. Do not work with Walker & Cummings. Specifically Eric…read moreCummings. This was quite possibly the worst customer experience I have ever had. I met with Eric in March of 2021. I needed help cleaning up some financial stuff, getting me set up properly for business taxes, and was really hoping to hire someone that could help me throughout the year. I took 2 file folders to Eric (this is important to remember), went over everything, and left there feeling relieved and confident that he was going to do a great job. That was the last time I felt confident in him. Over the next ELEVEN months, I emailed and called and emailed and called and MAYBE talked to him every 3rd time. He lied repeatedly and said he had called/emailed me. Zero record of that anywhere in my accounts. He didn't do ONE thing he said he had done. I finally asked my husband to reach out because maybe he is just one of those not great guys that prefers to work with men. He told my husband that he had part of the work done and was just waiting on information from me (never requested) and would "call him back in 24 hours with the list." Not to my surprise...he didn't. Which finally led my husband to see that this was not a ME problem but an ERIC problem. Two weeks later I finally sent an email to main desk and him and told them that I wanted all my paperwork put together and that my husband would be coming to pick it up on a specific date by a specific time. So my husband goes and low and behold Eric is off in Jamaica, never acknowledged or let anyone know that we were coming, the receptionist had no idea. So she gets him on the phone and Eric proceeds to tell my husband that I NEVER gave him any paperwork and that I was not telling the truth. My husband calls me to let me know and that is when I had it. I called the receptionist, gave her the full rundown of what had been happening, and told her I wanted a phone call from Donna Walker in the next 20 minutes or I would be calling back every 15 minutes until I spoke to her. She didn't call. And so I proceeded to have to call back. Miraculously Eric remembered after my 3rd phone call that I INDEED had given him 2 file folders and he THINKS they are at his home. But we surely can't know that because he is out of the country and now we have to wait for his WIFE to get home and check for my PRIVATE PAPERWORK. And it's Friday so of course, I won't even know if it is there or even be able to get it until Monday. Monday rolls around and oddly enough the wife is TOO BUSY to bring my PRIVATE PAPERWORK to the office of Walker & Cummings so I have to wait until Tuesday now. Tuesday comes and wonder of wonders my paperwork is found and waiting for me at the front desk. I have had ZERO contact from either Eric or Donna apologizing for their horrible customer service or the lies Eric told my husband. And now that I've had this experience I go back and look at reviews and this actually seems to be the norm with Eric. Do not work with Walker & Cummings. It's a waste of your time.

I have been a client for 20 years.... these folks handle all my business and person taxes. They…read moreknow the new the tax laws and have kept me current with the Federal and State taxes... Donna Walker is a smart and capable accountant, perhaps more important, she cares about her clients

Mike and his team bring a wealth of knowledge to their clients. I'd recommend them for your…read moreinsurance needs! (Home, Auto, Umbrella, Commercial and Life insurance)

Danny Driver always makes a point to visit us and spend as much time as we need him to on reviewing…read moreour coverage and any changes that we may need to make. When we needed to get certification for operating a fork truck at our business, we were provided that certification at no additional cost. When we had hail damage to our facility, we had no problem at all getting payment for repairs. Bailey is THE BEST!

I have been doing business with Mr Abbott for years and have always been given time to answer any…read morequestions. He is very knowledgeable and helpful. If he wasn't able to quote someone outside of Sevier County, it's probably due to a territory agreement not to sell outside the area. No business person would turn down valid trade. I have recommended him several times.

This company refuses to speak to you about insurance if you live outside Sevier county . To bad I…read morewould have gave them a lot of business .