A dying breed. Excellent true jeweler with personalized customer service. It is rare to find a…read moretruly capable jeweler instead of a store that merely sells jewelry especially one that is fair in their prices and attentive with respect.

I really wanted to feel comfortable here, especially since buying jewelry is a big decision. The…read morestaff were polite, but I didn't feel fully reassured by their responses. Something about the way information was shared felt incomplete, and it made me hesitant. I left without purchasing anything, feeling a bit uneasy about the whole experience.

They were INCREDIBLE! They resized and restructured my engagement ring to secure the stone even…read moremore! Very grateful for their artistry and knowledge!

Worst customer service I have ever experienced! We called to ask about a concern with a job they…read moredid, whoever was addressing the concern was rude, condescending and literally laughed as we were discussing it. I never write bad reviews but made a special exception because of how terrible they were.

Extremely great customer service, they put me through a quick diamond class so I could understand…read morewhat I was buying when I first went in there. they custom made a ring for me and made it to my fiances ideal ring. 10/10 will always use this jewlers

My brother and his fiancee bought their wedding band at Anne Dale. Prior to the wedding I visited…read morewith my mom to have the bands cleaned. Michael was so kind and passionate, not only about his work but also the sanctity of marriage and the symbol of the ring. Highly recommend visiting Anne and Michael! Thank you both for making my brother & his fiancee's day extra special!

Absolutely wonderful results. We were very pleased with the…read morenew design and jewelry pieces.

I brought in some old jewelry with diamonds and some gem stones hoping to trade them toward making…read moresome larger diamond earrings. I was told to give it about 5 days. When I returned in 5days Michael said (quite condescendingly he didn't know what I expected him to do with all this stuff) which he had dumped out on the counter. I personally don't believe he really even looked at the stuff. I don't think he was interested in doing this project and instead of telling me he spoke down to me. I felt very upset and humiliated by the way Michael spoke to me and insulted me. I ended up picking up my jewelry and left. I went to Diamonds Direct and they really helped me. I don't recommend going to Michael's Jewelers.

Horrible! Don't buy anything their website states they buy and low ball you on the items they do…read morebuy. Don't waste your time going here!

Charging 20% per month is what they charge to borrow with hopes you'll not be able to cover the…read morefees and lose your item for much less of it's value and every 5 months you payback what was loaned. The owner is not very kind and treats people with superior attitude. Sadly, people who need this service should be seen as people with problems that need compassion. A attitude adjustment would be in order when making money off others misfortune. I have a close friend I found out went here and I only wish he came to me and kept what he used as collateral. He's probably given hundreds of loans over many years he was in business and most likely let most of them off not having to repay. His pride got in the way and I found out after the fact.

I smashed my wedding ring on something on a Thursday. It was unwearable and we were going out of…read morethe country on Tuesday. I brought my ring in on Friday and just assumed I would not have it on my trip but the owner said he would take care of it. I got a call that it was ready on Saturday! Amazing customer service. Amazing work! I'll be back.

A couple of years ago, for our 50th wedding anniversary, I called on Brian to build me several…read morerings that when combined together "banded" our Family presented on my wife's ring finger. We worked through several designs and concepts until we found a most purposeful presentation, which my wife, and many others over the years, adore. Recently, I returned to Lowe's with a challenge and as always they were up to the task. I have a medal I have worn on a chain around my neck for over 53 years. It was removed for boot camp and for medical procedures and tests other than that it remained around my neck. Needless to say, the sterling silver was worn and I was afraid that the jump ring and or bail would be giving way soon, as even with the naked eye one could see the wearing of the silver. Brian, looked at this personal treasure as his own and with an expression of respect and dignity offered several options to repair and replace portions of the medal without altering my lifelong treasure, which was gifted to me by my wife before our wedding. Lowe's, lead by Brian, was masterful in handling my "treasure" respecting, as if it were their own, my 53 years of wearing this medal. Thank you Brian for your craft and all the folks at Lowe's who always greet me as family.

They provided a quick response. Weren't able to help, but they did respond to let me know!read more

Trace was amazing and very kind and friendly with excellent Service, putting attention to detail…read more he made a stressful situation easygoing with nice manners and great attitude very nice caring people work here. I'm so glad I came to get my stuff done and get it out of the way

WARNING: NEVER STEP FOOT IN HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more I walked in at 4:35pm on 8/6/2026 and was met with a grudging man at the front desk and he said "what do you want". I said my drivers license changed and without looking up he says "to what?". I walked right out the door. I'm not sure who raised that man but his mother should be BEYOND disappointed. You signed up to work there you donkey, treat people better. Just moved to Mandeville and came to get my license changed and wow, that man is one unhappy S.O.B.