For several years using their services, it's all fine except for once in a year. And, because they did not open every day after tax season, I would have to do the inquiry on my own, and later, paid for assistance in the community to get the rest of the refund for that year then. Pattie may also know this. I hope similar issue won't happen again. We all live in community. Since when, negative issue may have seriously impacted a lot of places. Best luck to all businesses. read more

Patty and her other employees have been great to me over the year. If you want an appointment you need to plan ahead, but she does a great job at a reasonable price. I'm surprised about the other bad review on here. I do think you need to do some basic tax diligence before you use any service. I typically grab a checklist for the new year and make sure I bring everything that's needed with me. I wanted to write a review because I do use Yelp to look up places and I was very surprised that K Financial had a 1-star rating. Give them a try, I think you will be happy you did. read more

We had a great experience when we changed over to K Financial from our previous tax preparer. They are much more affordable and I found them to be thorough. We will be back again! read more

Patty & her staff are top notch! We've been having her prepare & file our taxes for years now. Her prices are very reasonable & include e-filing. read more

My husband and I have used their services for years. For those years we were satisfied with their service. However, this year when going through them our experience has been horrible. Due to them not being able to get to our return last year we had to use an online service. K Financial neglected to inform us of a "policy" they have (which in all the years using them we have never heard of them having this "policy") that because we didn't go through them last year, our return is being mailed instead of direct deposit like every year before. They also never did an address confirmation due to the W2 having a different adress rather than the one on file. On top of that they also didn't include a tax credit that we qualify for and have for many years. When asked why these mistakes were made, their response was to say "there isn't anything we can do - sorry". Wow. And to add the cherry on top....when the return was finished, the woman who called to inform us was called back 20 minutes later and she has absolutely no recollection of the initial call made. Tax prepares with a bad memory. .....not good in this industry. I highly recommend finding another company to do your taxes. Preferably one that employs people who are on the ball and do their jobs....correctly. read more