Always a great experience at my favorite cleaners of all time - the New SOS on Irving Park! I…read morerecently had snaps added to a coat that originally had no closures, and now it looks and fits so much better. The lady who helped me (wish I knew her name!) and Jason, the owner, recommended snaps instead of buttons since the fabric (mostly nylon) was so delicate - and they were absolutely right. It turned out perfect, the price was fair, and I couldn't be happier. Whether you need expert dry cleaning or tailoring from a skilled seamstress, this is hands down the friendliest and most efficient cleaners in Chi-town!!

I came here to have a suit dry cleaned. They were very friendly and welcomed me to the area. I…read morewas able to bring it in on a Wednesday evening and have my suit ready Friday morning. Would highly recommend.

I've been washing clothes etc here for over 7 years now as teh 3 laundromats near my home have all…read moreclosed. Its big and clean and the staff are attentive and friendly. Overall its safe although there are times some of the locals cause some riff raff. Located in a nice little plaza close enough to several places to get a bite to eat. There are a lot of washers and dryers (free for customers) vending machines for snacks and beverage sand even a coffee machine. Weekends can be crowded. Easy walk to the Wilson Red Line CTA. 5 stars for being very clean and a wonderful staff.

Really disappointing experience. The machines are unreliable and I ended up wasting money on one…read morethat barely worked. The place is not well maintained and feels dirty overall. Customer service was also poor. The staff were unhelpful and didn't seem to care about the issues. I won't be returning.

They are so nice and I never have a problem! Been coming to them for 20 plus yearsread more

Quality alterations at a reasonable price. I brought them a pair of outdoor cushions that needed…read moreties sewn on and they got them done quickly and economically--and even chose a matching color palette although I'd told them the ties wouldn't show and the color didn't matter. I will definitely use Princess again.

I have been going for 10+ years. I think it had changed management, within the family 6 years ago…read more In either case, they are awesome, most friendly and met every commitment. I use them for weekly dry cleaning as well as multiple tailorings/alterations. Nothing has ever been less than perfect. Always on time, always met every commitment. Couldn't be happier!

reliable and friendly. every time I drop off a sweater it comes back looking brand new!read more

Great dry cleaner who is able to handle all clothing types. Very friendly and upfront about what to…read moredo, on time and overall great spot. My go to pick in the neighborhood for years!

Wonderful customer service. Always goes a great job at reasonable prices. Highly recommend this…read morecleaners.

I got three new pairs of jeans that were way too long on me - so I went straight here since its…read morenear my apartment and dropped them off to be hemmed. I left an extra pair of jeans that were the proper length for them to use for reference and away I went. Picked up my jeans yesterday and they are absolutely perfect. The hemming looks great and all my jeans hit exactly where they should. I haven't used this place for dry cleaning but they'll be my go-to for alterations from now on. The price was good too.

I had a very disappointing experience. The alteration prices are ridiculously overpriced for the…read morepoor quality of service provided, and the customer service was absolutely terrible. The man working at the counter was rude and unhelpful, and it was also very difficult to communicate because he does not speak English well, which made the entire process frustrating. I would not recommend this business based on my experience.

Time to get an updated and recent review in for this place. Have been going here for years and…read moreyears...ownership changed a long time ago and it's been nothing but a better experience since. I bring it all here. Shirts, suits, etc. Great for tailoring, as well. The wonderful woman that covers the front area is just as genuine and nice as can be. Everything is always completed to perfection, on-time, and at a competitive price. So grateful to have them in the neighborhood. Usually very simple street parking on Berteau during business hours, and often times right on Clark depending on time of day.

Brought in an upholstered cover for our sectional. Big stain I thought would never come out. Just…read morepicked it up and it looks brand new! Would definitely bring my stuff here again! Friendly staff

Alterations and sewing are very good. Got fabric sewn together for a tablecloth. Got a formal dress…read morealtered with express service. Got a pillow repaired.

I used to go to this spot when it was owned by the previous owner and never had any problems. I…read morethen went last month to get a bridesmaid dress altered....I picked up the dress, tried it on and realized there were what looked like GREASE stains ALL OVER the dress. It actually looked like someone had used my dress as a napkin. Not only that but I was charged $150!!!! I ended up taking my dress to another dry cleaner and luckily they were able to get the stains out.... Such a bad experience, very disappointed since the previous owner did a great job.