I am from the Silicon Valley in CA . I attended my brother's funeral here in Brisbane during the Christmas holiday season which should be the time of cheers & celebration ! But my beloved brother suddenly passed away so the Smith funeral was called by my nephew/niece ! They responded immediately, communicated & worked well with the family ! I am so glad & happy especially during the final moment at the chapel, we were able to view him for the last time in a nice coffin with a beautiful, freshly arranged multi colored big bulb roses on top ! The Smith representatives greeted & distributed the program to the people, during my Brother's celebration of life, I gave my Eulogy, sound system & the music were perfect, there were Kleenex & cold drinks, what touched me the most was that the Smith representative vow everytime in front of my brother's coffin, what a good sign of respect ! I highly recommend their high standard services, they made us feel happy & satisfied at the time of mourning ! Well done & thank you so much ! read more