Excellent quality work. Always need hemming done and you can't tell anything was altered when…read morefinished. Don't be in a big hurry, may take a couple weeks due to her demand for services. So glad to have found A&R!

She's great, always very clear about end product and what that may involve. My go-to!read more

Ms. Pak was very friendly, understanding, quick and efficient. The only reason I'm not giving 5…read morestars is because I was asked to pay up front, which is something I never do out of principle. I declined to pay up front, and it wasn't an issue, just a little awkward. Take some advice from me: anyone who asks for all your money before they've lifted a finger is asking you to trust more than they've earned. A good worker proves their worth as they go, not before they begin. Once money leaves your hand, it doesn't always find its way back.

I needed a dress altered for a wedding, and the owner did a great job! She was very friendly and…read moreher prices were very fair. I recommend if you need any alterations.

Her attention to detail & quality of work is unmatched, from trousers to business suits to gowns.read more

I just had the most bizarre encounter at Bic Tailors. A older woman lady came out smelling like…read morefood and didn't greet me. When I asked her if she could sew my pants, she immediately told me no and walked to the back. The customer service was just awful. The business environment smells like fish, and it has the worst customer service. Definitely do not go here.

Sharon was professional and friendly. services were timely and accurate to what we wanted. She is…read morepatient and has a lot of knowledge in formal gowns and bridal dresses. Highly recommend her and her team. recommended from sincerely susan dress shop as a top seamstress.

I used Sharon to alter slacks & a sports coat (that Men's Warehouse didn't alter correctly the…read morefirst time). Her work was perfect, price was reasonable, and it was ready when she said it would be. Communication & convenience was equally fantastic. I'd definitely use her as my go-to again.

Love these guys! They are so polite and make my uniforms fit perfectly. They remember how I like…read moreshirts to fit and do really nice work!

Very well as always very neat and items always come back folded and wearable immediatelyread more

I don't think any amount of words can adequately describe my experience with Courtney. I found…read moremyself in desperate need of a good, trustworthy seamstress to help me with my wedding dress. As a plus size bride, I did not want to make an already vulnerable experience harder with a difficult experience before my wedding. And the hard part: I wanted them to be local. I feel incredibly blessed that I found Courtney, and that she took me in. She was INCREDIBLE. So sweet, incredibly talented and knowledgeable... not to mention very sensitive. She talked to me, asked me questions about my big day, and made me feel right at home... and EXCITED. I can't thank her enough. Plus, her little studio here in Chico is the best. A great interpersonal experience where you feel like the most important thing. She took my dress in a whole size, altered my sleeves, and added a bustle to my dress (with custom instructions for my friend). I recommend Courtney to anyone and everyone.

If I could give more than 5 stars I would! I took my wedding dress to Courtney because I didn't…read moretrust anyone in my local town to alter my dress and that was one of the best decisions I could've made. Courtney is so sweet and so easy to work with. She listened to exactly what I wanted and her attention to detail was amazing. She made my dress fit like a glove!! Thank you Courtney for making me feel so beautiful on my big day!

Such a wonderful place to take my clothes for various issues. Excellent customer service and…read moretransparency. I just wish they were open on the weekend and a tab but longer thru the week but very accommodating and excellent services.

I took in over 10 blouses to be taken in and they look like they were done by a beginner…read moreseamstress. The lady that pinned them up had taken them in just like I wanted but when I tried them on when I got home they had barely been taken in. You can tell by the stitching that the tension on the machine wasn't set right. They should be ashamed sending out alterations that look like this. I won't comment on what I paid but it wasn't cheap!!! I should have checked them before I left but I'd been told how great they were. If you do use them do not leave the store without looking your items over. Personally I will not ever use them again and I don't recommend them to anyone. They may have been good in the past but this is what they are turning out now!!!

There aren't enough words to describe the Fairy Godmother wedding dress magic-maker that is Kendra…read more However... I'll try. I am (admittedly!) a high maintenance bride, and I had a ton of little changes I wanted to make on my difficult-to-alter wedding gown. Add a slit, fix the pleats, add removable straps (for which I had a VERY specific vision), make sure the interior tulle of the dress pulled to the edges so I could properly move and dance, make sure the strapless dress wasn't moving on me one inch, while also making sure I could still breathe and eat... Kendra had the solution for ALL of it. Including so many solve ideas that I would've never thought of. She's clearly an expert in the field of alterations, and she literally said "oh yes absolutely" to every question I had that started with "is there any way to..." FAIRY GODMOTHER. On top of all of that, Kendra has the disposition to calm any high strung bride (or mother) during a potentially stressful part of the process. Her welcoming, kind and "of course we can!" attitude made me so at ease (peaceful, even?), during this process and I cannot state the importance of this enough. Not only that, she made sure the finished product of each adjustment was also up to HER standards, which are high. She was so good that I even had her work on two other wedding looks for me, had her dye my veil to match my dress, and she even helped me adjust my SHOES to my ideal dream look! I mean, what can't she do?! Kendra J - and her sister, who I also worked with in the beginning - are a high-maintenance, type A, dancer & perfectionist bride's dream come true. Cannot recommend them enough with such an important part of such an important time in someone's life.

Ive read all the horror stories about choosing the wrong seamstress. Well, I am also now a victim…read moreof bad alterations, unfortunately. my dress was on for 15 mins & as I hugged a family member, before the ceremony, the strap separated from my dress. It was held together with a safety pin in order to through the ceremony. I refrained from hugging family and friends all night. As you can see, the broken strap is very noticeable. As the night went on. The back seem near the zipper was separating. And then one of the five point bustle broke. My dress was literally falling apart. We called the seamstress Monday morning. She was only willing to pay for the broken straps. My alterations were $669. Straps, seems and bustles shouldn't fall apart. My heart is broken. The dress was so beautiful and all I can see are the broken areas in all my pictures. Please please please be careful who you choose.