A few yrs. ago, Russ, pretty much rebuilt my 75' Martin D-35. Made…read more new bridge, braces inside, block, repaired crack on top. Plays better now by far...close to new...my name is Kirk Reed.

I tripped over my Gretsch Guitar breaking the neck. I have multiple guitars and this was one of my…read morefavorites. I had heard great things about the North Coast Guitar Company and after calling them I sent my guitar there to be repaired. North Coast was very busy, and it took a little longer than expected, but the repair exceeded all my expectations. The amount charged (including return shipping to Connecticut) matched their estimated cost and was well below what the replacement cost of the guitar would have been. I believe the guitar looks, plays, and sounds better than ever. I am a very satisfied customer and highly recommend the North Coast Guitar Company. Stan G

The people were excellent. The people in Kalamazoo were more than helpful. They went 100% out of…read moretheir way way out of their way to accommodate me and it was not their fault that the card would not work so I give their staff and their people in Kalamazoo, Michigan, five stars and 100%.

I could tell that this place was the real deal music shop walking in. The staff is very…read moreprofessional and they even had their own repair shop. You could learn any instrument here! They are repairing a trumpet for me. I look forward to getting it back all cleaned up!

I've been taking lessons here for over a year. Really fun and great deals on guitars.read more

Glad it's out of business. The owner was a snob. Just there to make a quick buck selling factory…read moreseconds. A friend of mine took an amp in for repair. Four months later it was still not fixed. I was also in the store when he called a customer who had bought a guitar and was explaining to him that he had to return it or pay more because it was sold to him as a factory second but was supposedly brand-new without blemish.

BUILT OFF THE BACKS OF STRUGGLING ARTISTS, THEIR BUSINESS MODEL…read more"50%" markdown on trade ins would not give me prices for equipement i brought in itemized offered 1100 for around 4 grand in equipment equipement tlm 103- mint mt model uad x6 custom built all fender parts guitar crybaby adjustable wah kt eap STAY AWAY when mentioned prices offered, they got very confrontational, mishandled the uad x6 in a very preventable manner and blamed the customer for not packing with foam, it was in box they saw no foam, they still put vertical once realized i wasnt getting ripped off by them, when they put said box vertical they showed no remorse to equipment inside and had no regard to the artist outward expendature told by person to pack it with" foam if you dont want it damaged "

We walked in not knowing more than any other first year marching band parents, only knowing we…read morewanted to buy our son a drumset. We told them what we thought we wanted, and he was patient, answered all of our questions, and we ended up walking out with an amazing set at a great price. Todd, the manager, is who worked with us, and provided amazing service and advice without being pushy at all. We will buy all of our percussion supplies and gear from Firehouse from here on out.

Aziza is amazing, I have been taking voice lessons off and on with her for years, and this year I…read morehave gotten back into taking voice lessons with her regularly. She is really great at teaching, and helping to break a person out of their comfort zone to achieve their dreams as a singer/musician. Whether your a beginner or advanced singer or somewhere in between, she will work with you where you are at on your journey. She also brings a lot of knowledge, wisdom and years of experience along with a positive attitude to the table. I also hired her along with a piano player named Scott Taylor for my wedding back in October to perform 5 songs, and they both did a phenomenal job at it, we had them play two songs as my Wife and I's first dance, and had her sing The Lord's Prayer during the ceremony, her voice is so beautiful and really did each song justice.

Excellent service here! Very knowledgeable staff! I wouldn't trust my instrument and business to…read moreanyone else! Aaron and his team are professional and knowledgeable! The rental business here is awesome too! I love what they do for the local community and the children who want to learn new instruments! If you have any questions they're always willing to answer and help in any way that they can! It's definitely a place to look to rent or purchase an awesome stringed instrument! I've never left here disappointed!

I have been a customer of Guarneri House for years. They consistently have a high quality of…read moremusical instruments, service and repair. I really appreciate their diversity in service, they cater to beginning string students all the way to professional musicians. I would recommend Guarneri House to anyone.

I have always received excellent service from them. I have purchased music from them, and ordered…read moremusic through their store several times. They answer all my questions, and go above and beyond the call of duty. I know I have occupied a good deal of time there, and yet they are always patient, and always helpful. I don't take lessons, so I can't give any input in that area.

The staff was so helpful as I rented instruments for my daughters. Throughout the process, they…read morewere available and accommodating.