I've been training there and having my dogs groomed there for years. Top notch staff and facilities with amazing groomers. My dogs are happy there so I'm happy. Open 7 days a week with so many different training classes and events always happening. A great place to learn to understand your dog better! read more

K9 Central - Enjoying some agility training - Pet Sitting Near Me - Bowmanville, Ontario

Please Read - I Never Thought I'd Be Writing This I debated for a long time about posting this, but if sharing our experience prevents even one family from going through what we did, then it's worth it. On June 24, 2026, I purchased a bag of dog food from K9 Central. Just three days later, on June 27, my happy, energetic puppy suddenly became extremely sick. She was completely lethargic, couldn't even lift her head, her legs were incredibly weak, she could barely stand, and it looked like there was no life left in her eyes. She wasn't herself anymore. Seeing my puppy without life in her eyes left our entire family heartbroken. We honestly believed we were going to lose her. We rushed her to the emergency veterinarian that same day. They treated her for dehydration but couldn't determine what was wrong and sent us home. Because she continued to get worse, I brought her to my regular veterinarian on Monday. They immediately knew something was seriously wrong. They performed blood work, fecal testing, Lyme disease testing, and a complete examination. When they still couldn't find the cause, we returned the following day for X-rays. After reviewing everything, they referred us to a specialist and even discussed the possibility of long-term neurological effects if she didn't improve. Because of the Canada Day holiday, we were told to monitor her around the clock. We barely slept. We watched her every minute, wondering if she was going to survive. Even while she was on vacation, my veterinarian, Bridget, stayed in contact with me because of how serious my puppy's condition was. Trying to figure out what was causing this, we removed absolutely everything from her diet except the new food. To see if there was a connection, I gave some of the same food to my two older dogs. They have eaten treats for years without ever getting sick. Shortly after eating this food, both of them became ill and vomited. This only increased my concern that the food might be connected to what was happening. When I contacted K9 Central, the receptionist was kind and compassionate. Unfortunately, the person who later returned my call was, in my experience, dismissive and unprofessional. I was crying on the phone because I genuinely believed my puppy was dying. Instead of asking my puppy's name, asking how she was doing, or showing any concern, I felt that my concerns were dismissed. I was repeatedly told that mold could not cause neurological symptoms in dogs, despite everything we were experiencing and investigating with our veterinarians. About ten minutes after our conversation ended, I received a Facebook friend request from the same employee. Given everything that was happening, I found this extremely inappropriate. When I called to ask why I had been added, the request was initially denied. Only after I mentioned that I had taken a screenshot did I receive an explanation that the employee wanted to see "who I knew in the dog world." This interaction left me feeling extremely uncomfortable and was, in my opinion, very unprofessional. One of the most frustrating parts of this experience has been the conflicting information I received afterward. I was told that K9 Central had contacted my veterinarian. However, when I spoke with my veterinary clinic, I learned that the call had been placed after business hours, despite the fact that I had spoken with K9 Central several times that same morning while my veterinarian's office was open. I was also told that K9 Central had contacted Freshpet regarding my complaint. Wanting to ensure the matter was being investigated, I contacted Freshpet myself. At that time, I was told this was the first they had heard about my situation. Hearing this left me extremely frustrated because it did not match what I had previously been told. Throughout this entire ordeal, I felt like I was constantly trying to uncover the truth instead of receiving clear, honest communication. The company also required me to return the remaining food as evidence. Before doing so, I recorded a video documenting the condition of the product and the return process to ensure there was proof of what had been provided. The company kept the food but never reimbursed me for it. This experience has cost us: Multiple veterinary visits, including an emergency hospital. Blood work, fecal testing, Lyme testing, X-rays, medication, and follow-up care. The cost of the dog food that was returned. The cost of treats and other food that had to be discarded while we tried to determine what was making our puppy sick. Countless sleepless nights, tears, stress, and emotional heartbreak. Watching your puppy lie there without the sparkle in her eyes, wondering if she is going to die in your arms, is something I hope no pet owner ever has to experience. I am sharing our story because I believe other pet owners deserve to know what happened to us. I sincerely hope this matter is thoroughly investigated so that no other family has to experience this. read more

K9 Central is absolutely 5 stars! I have been taking my 7 month old dog Nina there for day care since April, and it has done wonders for her. Nina has insecurity and fear issues that render her afraid of other dogs: at K9 Central they introduced her very slowly to other dogs, with great attention compassion and care, taking as much time as needed for her to build confidence over time. She is now a happy camper who loves playing with all sorts of dogs! All of the staff is wonderful and caring, as well as excellent professionals who truly understand dogs. I am particularly grateful to Bryan who is a true dog whisperer. Nina was facing reactivity issues (fear and shyness NOT aggression) when she met with dogs and people she did not know. I have had dogs all my life but Nina's case required skills I did not have. Byran did an awesome job at training Nina to overcome her reactivity. Nina's response to his training exceeded our expectations and we are beyond grateful for this. Bryan also provided us with confidence and skills we were lacking to provide Nina with all the extra help she needed. Whereas before working with Bryan going on a walk was very stressful for Nina as for us, we now look forward to our outdoor walks as opportunities to continue to build on the solid foundations that Bryan laid down for us. It is such a joy to see that instead of barking and showing fear she is starting to look at us for a treat whenever there is a trigger --- meaning, to see that Nina has learned to disengage when faced with a another dog or stranger. We continue take her regularly to day camp since she loves it there, and this will surely help Nina to continue to gain confidence in regards to hanging out with other dogs. Nina is the most affectionate girl I have had, and we can now enjoy her fully. Thank you so much everyone at K9 Central, and thank you Bryan! read more

This the the best place to board or groom your dog. These people are professionals and genuinely care about what they do. Even Dodger the yorkiepoo can't wait to go and get a fresh new look (see his photo). We won't take him anywhere else. read more

K9 Central - Pet Sitting Near Me - Bowmanville, Ontario

I just had to share how happy i was when i picked up my wheaton terrior from being groomed. We have been told how difficult he is to groom because he is afraid of water and loud noises such as blowdryers. I am a returning customer and will never leave k9 again. Barb ..... thank you for showing patience and doing a terrific job with our Rudy. read more

Staff are very friendly and know our dogs by name. Have taken many of the dog training classes and very happy with the knowledge of the instructors and the information that was taught. My dogs love the doggy day care and come home happy and tired! Highly recommend K9 Central! read more

They did not give our Benji his heart medication last weekend. The instructions provided were clear,according to the young lady who did the intake. They have not responded to either a voice mail or email sent this morning. Benji's pill box contained EXACTLY the same number of pills it contained when we left him last Friday. I cannot reccomend an establishment which not only made a serious mistake, but couldn't be bothered to respond promptly to a complaint about it. read more

Consistently good service - great grooming department. Facilities are unbelievably awesome.

We rescued a 6 year old old bull doggee in April of 2016 a good friend who trains and has had experience with rescues advised us to take Dozer to K-9 to be assessed. Even though Dozer was affectionate with us we really needed to know how he was with other dogs and needed to have a professional safe assessment. We made the appointment for the tour and then made the appointment for the assessment. Well Dozer didn't pass the assessment with the large group of dogs which is play day but he his ok with smaller groups which are the suites. We booked 2 more day stays 1 overnight before we went away at Christmas this year 2016 and he did amazing because his extended family at K-9 really cared about him. We knew from the first time we walked in the doors of K-9 that we felt comfortable with the staff how informed we were of Dozers stays. We feel so grateful we have a safe place/extended family where we can take Dozer when we go away. I would highly recommend. K-9 because your dog is a part of their family to. read more