My husband and I are not novice dog owners by any means, but we needed help with our newest (at the…read moretime) addition; our Aussie who presents with anxiety. Our usual tricks with trying to redirect her attention or to stop the herding behavior (with the kids, we don't herd the kids, Lola!) were going unmatched and we knew we needed help. We started with in home private lessons with Rochelle. Some of what she taught us was a bit "duh" because we weren't thinking outside of the box, but also much of it was teaching us to be better dog owners, to tune into our dog and meet her where she was at. The 1:1 training was truly beneficial as Rochelle was able to come into our home and witness the behaviors we needed help with. Over the course of several weeks we became better dog owners and Lola learned lots of new things. We then transitioned to group classes with Rochelle which I admit the mere idea of stressed me out. Lola had never done well in public and was often triggered by too many (often random) things. But to my surprise Lola performed amazingly. She often lost her marbles about 30-40 mins into each group class but the other amount of time she was spot on and eager to learn. I am so proud that she was able to be handled by Rochelle on a few occasions and has become a confident dog who thrives in the outside social world. I will forever be grateful to Rochelle for teaching ME how to be a better dog owner and for showing me the potential Lola always had.

Mitch and Patrick are amazing! We had 5 home sessions with our two Havanese dogs. We worked on…read moretraining them to be better at greeting people and on how to get them to not make at the door when the doorbell goes off. We also worked on walking and now they don't pull! So nice to be able to go on a walk without being pulled. We then did dog greeting and reactivity and got a lot of tips on what to do to help the dogs feel more comfortable. Mitch and Patrick really went above and beyond to help us!

We cannot recommend Mutt and Tumble Dog Training enough. Bryan helped transform our two doodles…read morefrom reactive, poorly behaved dogs into calm, obedient companions who are now a pleasure to walk and have around others. Before training, we struggled with leash pulling, barking, lunging at other dogs, and nonstop chaos whenever someone came through the door. We were honestly at our wits' end. Everything changed after I saw Bryan in Jackson Square walking a calm, perfectly behaved pack of dogs. We started weekly family lessons in January 2026 with our dogs and our two 12-year-old daughters, and progress began almost immediately. Bryan quickly helped us realize the humans needed training too. With consistent coaching, support, and a board-and-train program, the transformation has been incredible. Our dogs are now well-behaved both at home and in public. We can comfortably walk them, take them to parks and outdoor restaurants, and genuinely enjoy being with them. Friends and family who knew our dogs before cannot believe the difference in their behavior. Thank you, Bryan. You really can teach old dogs new tricks.

Our dog, Maggie (2yrs - Cockapoo), is coming home tomorrow after a 2 week board and train and I…read morecouldn't wait until then to write a review for Bryan. Bit of background: Maggie has done 12 weekly group training sessions with another trainer and is generally well-behaved. However, she doesn't read the social signals from other dogs well (ex: when they want to be left alone), tends to jump on everyone at all times, doesn't respond to commands unless there's a treat involved, and lacks confidence. What I enjoyed about the program is that it includes several in person training sessions during the B&T. We got to see Maggie's progress as time went on and most importantly, we were trained on their behavior psychology and how to become the leaders of our pack. I will say I was nervous about implenting the ecollar but Bryan has demonstrated that it is a safe and effective training tool-- I got to see it used as a tool for correction that Maggie actually responded well to. Maggie is coming home tomorrow and hand-off includes an in-home training sessions to ensure her progress doesn't regress which I appreciate. From what I've seen, Maggie has become more confident, responds to recalls in distracting places (no treats involved), learned to self-soothe, and plays/greets other dogs/people with manners. Truly the best investment I've made in my dog and I'd highly recommend Mutt and Tumble to all dog parents!

I used James' boarding and training service for a month with my dog, and was really happy with the…read morewhole process and the results. She's not the easiest dog, definitely not one to just listen to or work for someone she doesn't know or trust, but James handled it really well. He really cares about the process, took time to address any concerns I had, and answered all my emails afterward about training. One thing to note - you have to be involved too. It's not just about training the dog; you're also learning how to understand your dog, communicate better, and adjust your own behavior. The service was definitely above my budget, but honestly, I'd do it again. A nice bonus - now that my dog knows James and is comfortable at his place, I feel a lot better leaving her with him for boarding when I travel. It's hard for me to leave her with just anyone, so that extra peace of mind is huge.

James trained my dog Leo in 2019 and he is the best dog now. I have been so happy with what he did…read morewith Leo that I a retuning customer. I am currently having James train my 16 week old puppy Shadow (German Shepard) I can't wait to see the results!

First of all the employees are great and clearly doing the best they can. Second of all, you're a…read morehuge corporation - hire more staff. The cat room is like, really gross and it looks like the cats shared water hasn't been cleaned in weeks because the store is so understaffed. Petsmart needs to do better. Hire more staff to provide adequate care to these animals!

This review is for the grooming service. Maybe bring your dog, definitely don't bring your cat…read more Made an appointment and came 10 minutes early. Didn't matter. They made me and two other car owners wait in a hot "lobby" for half an hour past our appointment time with dogs barking and howling right next door. Finally, the worker takes my stressed out cat and says she can only do a nail trim, not the dry grooming that I booked. Then she looks at my cat for 30 seconds and says she can't do the grooming today because she is "aggressive". I suggest drugging your cat with some anesthesia so they can "stay calm" in that circus. Sent me home and told me to rebook. Cool experience!

We boarded our 4-year-old English Springer Spaniel, Dior, at Uncle PawPaw for 5 nights -- his first…read moretime ever being boarded -- and Roy was absolutely amazing. From day one, Roy made us feel completely at ease. He sent daily photos and videos of Dior having the time of his life with his furry friends, which was huge for us since Dior never really got to socialize like that before. Seeing him so happy, relaxed, and genuinely enjoying himself made all the difference. Roy clearly loves what he does and treats the dogs like his own. We couldn't have asked for a better first boarding experience and will 100% be booking again. Highly recommend to anyone looking for a place where their dog will be truly cared for.

My boy Duke absolutely loves Roy and his team at Uncle Paw paws! My dog is like Energizer bunny…read morethat never runs out of the battery! Since he's been going to pawpaws, he comes home tired with so much play time. Roy also sends videos of him playing and pics, so I know he's in good hands. Drop and pickup is very convenient, and highly recommend Pawpaws daycare!

I want to give a shoutout to the Castro valley team, in specifics I want to thank Karlton and…read moreFabian for giving my little new puppy life. He was very sick we took our puppie to the vet and they didn't even know what was wrong. But talking to these guys we found out our puppy was having reaction to our new home and I cents. We have changed and our puppy is just as healthy. Thank you Castro valley Team

Definitely our go to pet store! This location is always…read moreclean, organized, and friendly. I appreciate their knowledgeable staff who are always open to sharing suggestions for the better needs of our pets. They offer vaccination clinics each month that are very convenient and affordable too. My family would love to highlight Karlton - he has specifically made all of our experiences so welcoming and supportive!! There's not one time we have came by and he does not have a smile on his face and ready to help! Karlton is very knowledgeable with all the products in the store and gives excellent advice on up and coming new items to add to our homes. Talk about service that's above and beyond, Pet Food Express you have an incredible leader on your team!! Also- we love the frozen bone marrow bones, love that this location keeps them stocked! Kannon & Jade your favorite English Bullies love and appreciate you.

Silvie and I just completed a 5-session dog training and Vicki definitely has a gift. When we…read moreattended our first training, Silvie was already excited to make a new friend and eager to learn. I adopted Silvie, a Taiwanese Formosan Mountain dog and Labrador mix a couple of months ago...she came with some basic training courtesy of Adopt a Doggie http://www.adoptadoggie.org but needed additional training with staying (duration), walking (she gets too excited to focus and pulls, jerks from side-to-side) and learning to leave things on the kitchen counter. Vicki is wonderful in answering questions and making recommendations if something isn't working. I learned the proper way to help Silvie with her training such as the difference between using the command 'stay', 'wait' , 'settle, to 'leave it' and respond immediately when calling her name. And in order to get Silvie to focus on our walks is to use a higher reward treat (a yummier item) and eventually she will walk on a loose leash. Basically, what it comes down to is constant training and time and eventually Silvie will be on her way. Silvie and i both learned a lot and greatful for the sessions and will most likely continue with other sessions. Thank you Vicki!

Vicki is amazing and understands how to correctly train even the most stubborn of breeds…read more Vicki and Braveheart Dog Training was a recommendation from our vet. Beginning with great habits while they are puppies is optimal. We went from puppy class to intermediate clicker training to getting Nikkou CGC (Canine Good Citizen) trained! Shiba Inu's are known for their willful personalities but Nikkou loved Vicki and would complete each request for her. She taught ME how to gain the skill and the command so that behavior was kept over time. Owner skill and mood really does travel down the leash so ensure YOU are ready not just the dog. Plus, I have seen her take older or "problem" dogs and teach them socialization and great behavior. This is a MUST for owners who want to be out in public with their animal. Not just to learn how they are to behave but how to react when the other animal (okay mostly owners) that has no manners! Thanks Vicki for being a great part of Nikkou's development!!

Puptown actually did my dog Hans and I a huge favor. I had previously scheduled boarding for Hans…read moreat a competing facility back in January in preparation for a trip to Japan in May. However, when we arrived at the facility the day before my flight to Japan, that facility told me that Hans boarding was being denied due to him having a heart murmur condition. Even though I had been a loyal customer to this facility for over 10 years, and that my flight to Japan was less than 24 hours away, and that they waited until I was at the checkin desk in order to inform me of the denial, representatives of this facility stated that there was nothing they could do and that they were simply following company policy. So me saying that Puptown literally saved my trip is a huge understatement. With no paperwork, and no pre-qualifying evaluation, Puptown took in Hans, heart murmur and all, and treated him like a prince. As a result, I'll always be grateful to Puptown, Hans' new found home away from home for the remainder of his life. Thank you Puptown!

We have been clients of PupTown for several years. it is the only place we feel safe enough to…read moreboard our Poodle, Oliver. The daily photos and videos of him playing, smiling, and on walks nourishing us while we are away. Shasta, the owner, is a true gem. She truly understands the workings of dogs' psyches and ensures each pet is placed in the right environment. When medication or special dietary needs are required, they are administered flawlessly. PupTown is truly a wonderful, caring place for your beloved dog.

We have been bringing our dogs to Dogtime for close to 10 years for both daycare play and overnight…read moreboarding, and we truly could not imagine going anywhere else. The professionalism and structure they bring is unmatched. They manage their facility much like a children's daycare, every dog is carefully evaluated before being welcomed into the community, vaccinations must be up to date, and safety is clearly their top priority. The facility is incredibly clean, organized, and thoughtfully run. We also love all the extras they offer. From different levels of boarding (the highest tier even includes a special tuck-in and Kong treat!) to dog training, bathing, nail trimming, and their fully engaging playrooms, complete with Dog TV, play structures, bubbles, pool days, and themed activities, it's clear they go above and beyond to make every stay fun and enriching. They even include webcams for us parents to check in on them from time to time! Our doggie Herkules absolutely LOVES his Dogtime family. It is truly his home away from home, and he gets so excited every time we pull into the parking lot. As very particular dog parents, trust means everything to us -- and there is no place we trust more than Dogtime. Tony and Krista have done an incredible job since taking over the business. They've created something really special, and we are forever grateful to them for caring for our dog kids as if they were their own.

Very clean and friendly pet stays Our furry friend loves…read morethere and by the end of the day he is so worked out it took him 2 hours to recover from playing all day There's a dog care in every room monitoring the activity of dogs and they do enforce good behaviors and you can leave your dog at peace while you are at work or away

We love See Spot Run! Raven has been grooming our German shepherd Sadie here for a few years and…read morewe've never had a complaint. She is a great groomer that treats Sadie with love and is very thorough. Highly recommend!

I would pass on $175 cat grooming. I took my cat here to be groomed. They first had to test her by…read morecutting her nails ($35), and they said she did a great job. She got groomed by Raven. I would say the groom was about 80%. Her armpits were still incredibly long which sucks for matting, she trimmed my cats whiskers and there were other areas that were uneven but the overall job was done. I decided to try it a second time. They scheduled an appointment, and then two days before, they had to change the time the groomer couldn't be there so early. I said I couldn't change the time and then they said, I could keep the original time, but I was not willing to bring my cat in early to have her sit for 40 minutes waiting for the groomer, so I declined that appointment. I thought I'd try one more time. I called on Monday and asked to make an appointment for my cat to be groomed (you can schedule dog grooming online) They said they'd call me back. I waited over 48 hours and called again. When I called, the woman apologized for not calling me back, said she'd been really busy, then looked up my cat's file and insisted my cat had never been groomed there. I definitely had a groom done there and paid almost $200 for it. She had no idea how long to schedule my cat and didn't talk about pricing I just don't think grooming cats is their priority, even when they email me they email me about my dogs appointment. If I'm going to pay $200 for a service, I expect them to call me back promptly, keep accurate records, and not change appointments last minute. In good faith, I can't spend my money here anymore. I know there's a groomer out there who will appreciate my business.