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    Kaffeküche

    4.4 (43 reviews)
    ModerateCoffee & Tea, Sandwiches
    Closed Closed

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    Demel - Sacher torte (€7.9)

    Demel

    3.8(506 reviews)
    0.7 kmInnere Stadt
    €€

    So close to St Stephansdom, I thought it might be a tourist trap…read more But we ordered the Kaiserschmarrn, some Austrian wines, and I was surprised, it wasn't nearly as expensive as I expected and it was delicious. A great spot to soak up the atmosphere on a warm evening. Kaiserschmarrn was light, fluffy, delicious, not too sweet. Service was friendly. I speak a little German, but they spoke excellent English.

    I visited Demel Vienna on August 19 during breakfast. I have always loved Demel from my previous…read morevisits, and I know it is a world-renowned and historic establishment, which is why this experience was especially disappointing. I ordered my usual Kaiserschmarrn and a drink. I had noticed that the table next to me had a drink that looked good, so when the waitress took my order, I specifically told her that I wanted the same drink the table next to me was having. When my order arrived, it was brought by a different waitress. The drink looked completely different from what I had pointed to, so I asked her what it was. She told me it was a double espresso. I explained that I had not ordered a double espresso and again pointed to the drink at the table next to me, which was clearly a hot chocolate. The waitress then called over the waitress who had originally taken my order. Instead of simply acknowledging that there had been a misunderstanding, she insisted, "That's what you ordered." When I explained again that it wasn't, she told me, "It's the same thing." A **double espresso and a hot chocolate are obviously not the same thing.** What bothered me even more than the incorrect order was the way both waitresses spoke to me. Their attitudes and tone were extremely rude, dismissive, and demeaning--as though I was stupid for pointing out the obvious mistake. The interaction became uncomfortable enough that people sitting at other tables were looking over at us. To make matters worse, my Kaiserschmarrn was **cold**. It tasted as though it had already been sitting out for some time before it was brought to my table. I understand that mistakes happen. Had they simply apologized for the misunderstanding and corrected the drink, I would not have had an issue. Instead, I was argued with and spoken down to over something that could have been resolved in seconds. This was genuinely one of the worst customer-service experiences I have ever had at a restaurant, and certainly not what I expected from an establishment with Demel's reputation. After several previous visits that I enjoyed, it is extremely disappointing to say that I will not return and will no longer recommend Demel to my friends.

    Photos
    Demel - Bar area sans customers, towards their closing time

    Bar area sans customers, towards their closing time

    Demel - Apple strudel- the national dessert of Austria

    Apple strudel- the national dessert of Austria

    Demel - Inside shop

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    Inside shop

    Cafe Hawelka - Strudel

    Cafe Hawelka

    3.8(248 reviews)
    0.9 kmInnere Stadt
    €€

    Wanted a more "traditional" coffee experience so whittled the list down to three and then selected…read moreCafe Hawelka. We were met outside by a host who led us to a seat inside the cafe. Loved the decor, made me feel like we were transported back in time. Our waiter came, dressed in his formal clothing despite the heat outside, and took our order. For me, an espresso, for my wife, a chocolate cake and water. My coffee was delivered on a neat little tray with a glass of water to go along with it. The waiter then pretty much left us alone as we took our time eating and drinking. Pricewise, the cafe seemed similar to other coffee shops we had visited during our trip. So why not more stars? Largely because the food being offered isn't vegan friendly. Maybe that is due to tradition, fine I understand that if that's the case, but I've heard that there are other traditional cafes in Vienna that do have vegan options. Just give me one. That's all I'm asking.

    We went to this lovely Cafe on the recommendation of our cruise director, and because of its…read morehistory (opened in 1939 and frequented by the likes of Arthur Miller and Andy Warhol). We went in on a lovely Sunday, and were pleased to get a table for the 4 of us right away. The place was cozy and felt like a living room or breakfast nook. The owner sat nearby enjoying a coffee and came by an asked us how we liked our visit. The coffee was very good and the strudel was delicious as well. Highly recommend!

    Photos
    Cafe Hawelka - Interior

    Interior

    Cafe Hawelka - Gulaschsuppe

    Gulaschsuppe

    Cafe Hawelka

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    Café Eiles - Chicken schnitzel!

    Café Eiles

    3.8(76 reviews)
    0.7 kmJosefstadt
    €€

    When I envisioned a Viennese cafe, this is what I expected…read more I went for breakfast, as I didn't do the hotel's (30 Euros for breakfast buffet was ridiculous). So for less than 10 Euros, I got the Little Breakfast, which was a croissant with jam, butter, along with tea/coffee and orange juice. That's all I really wanted for breakfast that morning. The croissant was pretty large and warm. It's wasn't the greatest croissant but it was with lamination and tasted buttery. The piping hot tea and freshly squeezed orange juice rounded out a nice starter to the day. Service was mostly friendly, though I didn't have to interact much. I was greeted at the front by FOH and the server was friendly enough. The decor here is quite lovely, with that 19th century feel. The display cases of desserts looked inviting. If I was around the area longer, I would've stopped by for a strudel. There are newspapers available for diners to read as they're sipping their coffee. Where do you find that in the States anymore?

    It's everything I wanted in a Viennese cafe -- friendly, great coffee and food, relaxed and cozy…read moreatmosphere. It felt like history, if that makes any sense. It's a gorgeous old space, like a grande dame of a cafe and I was so here for it! Prices are amazing, too. You're not paying extra for some pomp and circumstance - just solidly tasty coffee and a gorgeously simple breakfast. I had eggs and ham and it was maybe €7 and it was probably my favorite simple breakkie of my entire trip. LOVED the proprietor. Didn't catch his name, but even with a bit of a language barrier, he was so friendly and just vibed.

    Photos
    Café Eiles
    Café Eiles - Warmer apfelstrudel

    Warmer apfelstrudel

    Café Eiles

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    Kaffeküche - coffee - Updated September 2026

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