Parking. There's valet available during the week but not on weekends. Handicap parking is a small…read morearea right at the front of the adult hospital. (The new glass building) self park structures take a bit of a walk. There's two I used the lot on the south side of the hospital off Barton Rd and Anderson st. It's across the street off Barton. Multi level covered structure. Take the elevator or stairs to the bridge level, walk across the bridge. Then take elevators or stairs back down to ground level. It'll bring you in between buildings. The adult hospital will be on the right hand side. Gift shop will be at this entrance, follow the hall straight to the front check in area. You'll obtain a wristband to pass thru security desk. Just behind security are the elevators. To the left of the security desk is the cafeteria. All staff were very kind and helpful. While I was wandering around looking for the correct entrance a lovely staff assisted me and continued to walk me in the right direction. Over and beyond helpful always brings an extra comfort when family members are undergoing surgery or recovering. The quality of service here exceeded expectation.

It is my understanding that Loma Linda University Medical Center is a teaching hospital. Teaching…read morehospitals can be wonderful, and my experiences with UCI, another teaching hospital, have for the most part involved elevated, quality care. Unfortunately, our experience at Loma Linda was very different. On Friday night, I took my daughter in for a gastric-related emergency while she was in her first trimester of pregnancy. We were directed from the ER to the Labor & Delivery/Maternity area. I understand there are limitations on what can safely be done during early pregnancy, so this review is not about the medical care that was or was not provided. My concern is the astonishing lack of communication between staff and what felt like a notable absence of experienced supervision. My daughter needed to be evaluated by Gastroenterology. Having spent more time in hospitals with her than I ever would have wanted, I completely understand that specialty teams round when they can. Waiting for GI was not the problem. Eventually, a GI doctor came into the room, spoke with us, and after discussing the options, we decided not to proceed with an endoscopy. Fine. Then apparently he activated stealth mode. Five additional hours passed, and staff still seemed to be waiting for a procedure that we had already declined. During that time, we told three different nurses that GI had already been there and that we were not proceeding with the endoscopy. Yet somehow that information apparently traveled nowhere. By this point, we had been there approximately 15 1/2 hours, during which my daughter had labs, one bag of IV fluids, an ultrasound, and a great deal of waiting. Eventually, after we became increasingly frustrated and pushed for answers, another doctor came in and told us she was waiting for the procedure orders. That was the moment our patience finally evaporated. We explained, again, that GI had already seen my daughter and there was not going to be a procedure. At that point, I genuinely wondered: Does anyone here actually talk to anyone else? The discharge conversation didn't improve matters. The doctor explained signs of gastric bleeding that should prompt my daughter to return. I said that I had spoken with my daughter about letting me know immediately if those symptoms occurred so I could bring her back. The doctor then looked directly at my daughter and said, "You know, you don't have to tell her anything. You can come to the hospital on your own as well." She followed that by saying that if my daughter didn't tell anyone or didn't come to the hospital, she would be assuming that risk herself. She then looked at me and added, "No offense." It was an incredibly strange and unnecessary response to a mother saying she would bring her pregnant daughter back to the hospital if she began showing signs of another gastric bleed. I found the implication uncomfortable and inappropriate. After approximately 15 1/2 hours, my daughter was finally discharged. Loma Linda, if you're reading this: do better. A teaching hospital should be teaching more than medicine. Communication between physicians, nurses, specialty teams, and patients is part of patient care. When three nurses are told that a procedure has been declined, yet hours later a physician is still waiting for orders for that procedure, something in the system has broken down. And while I understand that teaching hospitals rely heavily on residents and physicians in training, patients also deserve to feel that appropriate supervision and experienced medical leadership are present and accessible. We didn't expect instant answers or VIP treatment. We expected communication, coordination, and confidence in the people caring for a medically complicated pregnant patient. On this visit, unfortunately, we didn't get that.

This urgent care facility will be my place to go in the future. They get five stars for…read morecleanliness, efficiency, fast, and friendly care from the time you enter, processing and see the doctor. I was there for a chronic cough and wheezing that I have had for three months. Dr. Bassler I took his time with me and ordered a chest x-ray, which was done quickly. Some medication was administered there and I received prescription prescriptions, which I think will have a positive effect. I was scheduled to come in at 11:30 AM and was out by 12:30.

I've been to this urgent care a few times before and have usually had a positive experience, which…read moreis why I'm leaving this review. My most recent visit felt very different. The provider who saw me seemed rushed and the interaction felt brief and impersonal, even though I was the only patient there at the time. I left feeling like my concerns weren't fully heard or addressed. I understand healthcare settings can get busy, but I value feeling listened to and not hurried through an appointment. I'm hoping this was just an off day, because I've had better experiences here in the past. I wanted to share this feedback in case it helps improve the patient experience moving forward.

They are good the staff is attentive and cares about your well being. They took good care of me…read morebefore, during and after my surgery.

All they care about is their insurance money. They don't care about the patient. They have me get…read morethere. I get there then they postpone the surgery two hours two hours past and they postpone it another two hours. They don't know what they're doing. I don't recommend this place after hearing the patient, screaming, and yelling after their surgery because of the pain they're in and watching several having to go back into surgery because of things being screwed up finding out after they already closed I don't recommend this place. The people upfront will lie to you and tell you what you want to hear not what you need to hear they don't care about patience. All they care about is the money. And the lady tried to just put a simple IV in my arm, tore my arm up four different times, but then they finally got somebody in there that knew how to put IV in it the first time so as I say, this place is a hit. Miss you better off going somewhere else instead of dying there.

They don't run their a/c or it's set really high. I'm sweating in here and it's 100 degrees…read moreoutside Hot and stuffy in here. Also there are no patients here and the physician is just tinkering in his office making me wait going on 30 mins now. Again there aren't any other patients here

I think its horrible that my brother can walk in this place with nothing more than saying he has a…read moreback ache,after saying he had cancer and being cleared by a doctor at Loma Linda. Dr Katinara has his CT scan. But after seeing him for a while she still continues to prescribe him Oxicodone,and there is nothing wrong with him. This is why we have a drug problem in our country today.I would love to know the reason she continues to give him 120 Oxycodens every month. Yes he a leg amputation for several years and had back surgery so he claims ( she hasn't looked into that either) again several years ago. I just saying seems like the narcotics are just being handed out to him freely. And he appears to be dependent upon them. Not good. Yesterday while talking to the doctor I said 3 times he doesn't have cancer and we went over the CT scan, hoping she would get my drift but no she still refilled the opioid medication

Made appointment months ago. Limited parking when you arrive. Lady at checkin was friendly…read more They took me immediately as soon as I checked in. Medical assistant taking my vitals was nice. Dr. Eguia was really nice and friendly, but she was upfront with me that she only had 20 mins for my physical exam. I needed to schedule another appointment to address a concern because she didn't have time to exam me for that. However I was able to get 5 minutes other referrals that I requested. Love how I didn't have to wait too long to be seen. This was my first time with Dr. Eguia and I would recommend her. This facility is clean and they provide masks if you're sick. Overall experience was good!

Everything went well, especially when I can get my x-rays done at the same time in the same Office…read more Everyone is pleasant and works quickly.

On 1/8/2026, Marlee from MD (H.L) Lee's office Suite 104B scheduled my colonoscopy for today…read more2/10/2026. After doing all the prep yesterday, I arrived at the place and time of the surgery, only to find out the doctor isn't even there and there is no records of my appointment. I called his office and after being placed on hold for quite sometime, I received apologies and then they tried to reschedule me for next week. This place is so unorganized and a total waste of my time.

Very he was very thorough on his exam and had me go draw blood he'll get the results on Monday band…read moregoing to talk to PCP . Office wàs though and didn't have to wait to long to be called back to room did vitals and put me a room and maybe 5 to 10 minutes and Dr came in.

Amazing OB I was worried due to not having the relationship with them before hand. But he was…read morereally nice and friendly and with my dad as a medical malpractice lawyer and getting to know him I trusted him 100% he stayed after his shift to make sure he delivered my baby. After baby heart dropping after many times trying to push he made the decision to not risk my baby anymore and rushed me to have a c-section and couldn't be happier! If or when I have my next baby and still living here I would love for him to deliver my second baby as well. I highly recommend him!

I am a retired medical malpractice attorney and well aware of the "standard of care" for physicians…read morein Dr. Toursarkissian's area of practice. My daughter was cared for by him as a "geriatric mom." His attention to her needs was exemplary. His "bedside manner" was, likewise, the best. In no small part as a result of his care, I am the proud grandfather of a beautiful little girl. I can recommend him without reservation.

As a birth doula, I truly appreciate a clean, welcoming hospital, but what makes me genuinely…read moreexcited when a client plans to deliver here is the incredible Labor & Delivery team. I recently supported another birth at this hospital, and it reminded me why I hold this team in such high regard. The nurses are absolutely phenomenal. They are kind, genuine, and truly value a mother's birth preferences. They welcomed our client's birth plan, respected her support team (including me as her doula), and worked collaboratively to create a positive birth experience. I was especially impressed by the OB on call, who wholeheartedly supported my client's goal of having a vaginal birth and did everything she could to help make that happen. I wish I could remember her name because she deserves the recognition! Our L&D nurse, Laura, was also exceptional. She was compassionate, attentive, and made sure none of my client's birth wishes were overlooked. As a doula who has attended births at many hospitals, I can honestly say this Labor & Delivery team stands out. I always feel confident when one of my clients chooses to give birth here, and I look forward to supporting many more families at this hospital.

Our family brought my father to see Dr. Dam because we were very concerned about his condition. We…read moreleft the appointment feeling that our concerns were not fully addressed and that we would have benefited from more detailed communication about what symptoms to watch for and when emergency care might be necessary. Shortly afterward, our family faced a serious medical crisis, which made us reflect on the visit and wish we had received clearer guidance and a more thorough discussion of his condition. This was an extremely difficult experience for our family. Every patient's situation is different, but we believe that careful listening, clear communication, and taking family concerns seriously are important parts of quality medical care.

I have had total knee replacement here on 4/27/26 although my knee has locked up and I'm going to…read moreneed a second surgery called and MUA.. I'm hopeful this will work. I haven't had any issues with anybody being rude although I have found that waiting to get the first surgery took quite a long time.

5/5 do their ACC 2/5 for their Hospital Location…read more ACC was the best experience. The stores, the parking, the staff, and professionals. The Hospital sucked. Came twice once in the morning and once in the afternoon. They have construction happening and their parking is terrible. It took me forever and multiple trips around the parking lot to find a spot. At that point, I was late for my appt.