Dr. Susie Mendes is a human being in a dehumanizing world. She made me feel seen. She took time…read morewith me. Talked with me as a sympathetic and incredibly intelligent person. Put me through all the tests. Answered all my questions. Gave me what I needed. Charged me as sane a price as you'll find these days. How lucky are the people of LA that this quality of patient care exists on a walk in clinic level?

I have Cigna and my co-pay was $150. I was with a nurse practitioner who had to bring in the PA…read morebecause she couldn't diagnose my symptoms. There was no wait - but really , they don't have anything that can help you if you have stomach issues or things that can't be fixed superficially. They did a flu test and some labs, and sent me home. I should have just waited for my primary care cause I need to go there now to follow up because my visit didn't resolve anything. Will update if I get any bills in the mail for my labs!

I don't know what all these one star reviews are about, because I had an amazing experince!…read moreEveryone on the staff was lovely and I got out in a timely manner. Maybe you the experience you receive is based on the energy you project? Idk. My one note would be they don't have any magazines to read haha.

I had the weirdest visit this week. I was in for an infected toe and the male nurse told me my toe…read morewas not infected and then after touching said toe, he took my temperature and put his finger in my mouth. Yes. Touched infected toe then finger straight to mouth. No sanitization. Gotta throw away the whole mouth now. Anyways, I told him I would still like the doctor to take a look because it looked hella infected. Doctor came in, and started arguing with me trying to convince me my toe was infected. I said, Sir, I agree. That is why I am here. He was annoyed with me and acting like I was fighting with him, Sir? Again? I said I agree? My toe is clearly infected? I'm here for some pills? The whole time the doctor spoke to me as if I was fighting him which was so bizarre. The only person in this equation who didn't think I had an infected toe was the male nurse who did not sanitize his finger. Anyways, giving it a 2 because I got my antibiotics.

I was treated by Michael Lin - Might have her name wrong but she is a great Doctor! I must see her…read moreagain. Is she still at Hollywood Walk in Clinic?

Hollywood Walk-In Clinic was truly amazing. Linda at the front desk, technician Savanah, Dr…read more Enrique, and radiology tech Alessandro were all so kind, sweet, and professional. From the moment I walked in, the staff made me feel comfortable and cared for during a stressful time. Dr. Enrique was especially kind and thorough, and I really appreciated how attentive and reassuring he was throughout the visit. Everyone I interacted with was patient, welcoming, and genuinely compassionate. I'm not happy about the injury, but I am so glad it happened near this clinic. Thank you all so much for your care and kindness! Broken finger ouchie!

Immediate, non-emergency medical attention for acute illnesses or minor injuries…read more Very safe, effective, patient- centered, timely, efficient and equitable. Office hours are very convenient and reliable. Very nice and friendly front staff ( Jackie) she's very knowledgeable, professional, friendly and helpful. She walks through the process, very thorough, understanding and kind. You get greeted as soon as you walk in. Direct patient care: Back office staff.... A PLUS!! Very respectful and friendly too! From rooming to taking and recording vital signs and assisting the doctors/ providers with minor procedures and providing tender care. I'd like to say "thank you" to: Jackie, Caren. Providers: Linda, NP & Amar, NP! For their services, care and professionalism. I highly recommend and encourage everyone who's in need of / and medical assistance. THEY'RE THE BEST!!! Thank you very much! You guys are awesomely!

Disgusted by the way patients are treated here. I arrived at 8:51 PM after calling earlier to…read moreverify hours, only to be rudely turned away and told they were "closing early for an infestation removal." For a clinic that promotes "Walk-ins Welcome" and professionalism, the experience was hostile, dismissive, and completely inconsistent with the values advertised on their website. I hope Aram Bulutyan and Hovhannes Kurghinyan review the footage from last night and properly address the front desk staff's conduct and retrains them on client care. Pimple faced Brenda or Debra was the worst and her counterpart being quiet was compliance with horrendous behavior. I would find somewhere nicer outside of the ghetto because they have hoodlums working reception.

Friendly staff upon check in . I was seen fast and was out in no time !…read more The practitioner also took the time to call me to follow up ! Wow Street parking was not hard to find just make sure you lock your doors , the area is a bit funky that's life in the big city

This is the loveliest urgent care I've ever been to! Honestly, it's so quiet and clean too…read more Everyone from the receptionist to the nurse to the doctor were truly so so kind and not a quick to prescribe drugs- which isn't always the case, so I appreciate it immensely. Unfortunately I couldn't be seen but was called by the doctor after I left. He was kind and patiently answered my questions. He sdidn't rush me or make me feel like I was a bother to him, which too many do these days. If I ever need Urgent Care again, I'll happily fork over the copay to come here! Thanks, team! :)

Hands Down the Worst Medical Reception Service Ever! I was hoping after two years the service would…read morehave improved since my last review. Unfortunately, it got worse. I went in on Friday and arrived at 4:57 p.m. It was eerie since the reception and waiting area were completely empty. I waited and then another patient came. We tried to get someone's attention to alert them that there was no one to check us in. About 10 minutes later, a nurse came out and apologized. She was not sure why there was no one but was going to find out. Finally at 5: 15 p.m (18 minutes later) both receptionists came out. When I inquired why no one was aroud, they indicated their supervisor was having a meeting with them. To be fair, the doctor that eventually saw me, provided me with excellent service. Nevertheless, this does not take away the fact that the front desk was left unattended. Yelpers for years have posted reviews indicating a problem with the service at this location. In this case, it is the supervisor who inexplicably pulled both receptionists during regular work hours to hold a meeting and leaving the reception unattended. Why couldn't the supervisor meet with them individually and maintaining at least one person to attend the reception area? If this is true, the supervisor showed bad judgement and professional incompetence. Most importantly, why is Cedar Sinai allowing this subpar service to fester this long?

I don't come here often, but I do come here quite a bit…read more The facilities are nice. The people are nice. The parking is ok (fills up easy). Usually a long wait, but what urgent cares are quick? Do you believe in magic? Thank you.

I came on to have an abcess removed at the urgent care. My nurse/emt Selena was very friendly and…read morewelcoming. She had never heard of the condition i have and was so curious and willing to listen. Then the dr came in. I was a little afraid cause he seemed to be moving fast and not caring. Let me tel you though... DR ACOSTA IS THE BEST!!!! Looks can be deceiving. He also looked and thought i was gonna be a bad patient. LOL I WOULD RECOMMEND HIM 15 OUT OF 10... ALL SMILES AND OUT OF PAIN. THANKS EVERYONE!!!

Horribly rude staff in the clinic! Apparently the clinic is helping out Intake today. There is a…read morewoman who was horribly rude and hung up on me! She was unprofessional! She should NOT be answering phones or working with the public in any capacity!!

I've been to this Exer a couple of times in the past few months, and every time I've had a nice…read moreexperience. The staff are all very kind and I've always received thorough care, and even though waits can get long it's not bad at all if you make an appointment. The facilities are also clean and organized. The only issue I'd say is with parking since they have a small lot right off of a busy street, but there is also nearby street parking depending on the time you go.

As usual, the place is always clean great parking in front of the office. They take you in…read moreimmediately. The doctor is always wonderful. I went in for an emergency accident. The doctor immediately saw me was very kind. Considerate listen to every complaint I had and he wrote a prescription for me. I went to the pharmacist and they did not have my prescription. I followed up with a phone call and they believed they had sent it, but it was not sent or somewhere or somehow it was not received, but immediately they corrected it whether it was the pharmacies's fault or the emergency. My prescription was scribed and I was able to pick up my prescription pain pills immediately this so far has been one of the best urgent cares in LA slightly out of my neighborhood but it's worth the drive Dr. Micheal AKHONDI is always great as well as the staff.

Searched online for an Urgent Care. Found PIH Health on 3rd St. Downtown LA. Filled out all my…read moremedical information online, made a same day appointment online, uploaded my medical insurance online. Went into the Urgent Care Center at was signed in, triaged by LVN, seen by the doctor and my prescription medicine was sent straight to my pharmacy all within 20 min! No wait time! Doctor knew exactly what was wrong in know time! Staff knew their roles and everything went very smoothly. I will always return to PIH Health for my Urgent Care needs. I highly recommend you try them out online. Fast, Simple, Easy.

I showed up during posted business hours with a deep cut that clearly needed stitches, only to find…read morethe gate closed and no way to get inside. I tried calling multiple time, no answer, and no indication they were closed or had changed hours. Absolutely unacceptable for an urgent care center. If you're not actually open when you say you are, you're putting people's health at risk. I've come here a few times in the past, but never again.

This was by far the best urgent care experience I have ever had. The onsite staff was absolutely…read moreamazing. Friendly, clean, timely and beyond. Thank you SF urgent care.

DO NOT GO HERE UNDER ANY CIRCUMSTANCES. I came to this urgent care when I sliced my fingertip and…read moreleft with damage to my finger which cost me thousands of dollars and multiple additional dr's visits to repair. When I arrived, the nurse submerged my wound in pure iodine then left the room, telling me to leave it in until she came back. It hurt so badly and she was gone for so long that I had to take it out. I called for help but was not heard. When she finally came back I had taken my hand out of the iodine and was bleeding into the sink. A dr came in and began using silver nitrate on a stick to seal the wound. I have since learned that this was wholly unnecessary. He kept doing it over and over again, even after I was crying and telling him I couldn't handle the pain again. During this time, another dr wandered in and started looking for things in a drawer. My finger was now charred black and swollen. The dr treating me then put dermaglue over the caustic chemical and I was advised not to wash it off for 7 days. This advice was incorrect. I was later told that I was supposed to wash it off the following day. When he was finally done, I asked the dr if I should go to the ER, as I suspected by this point that something had gone wrong. He kind of scoffed at me and said "unless they have a plastic surgeon there's no point. You're fine." The glue over the nitrate caused such severe pain that I ended up in the ER that night anyway. Following this, the silver nitrate under the glue caused an infection which required a procedure to remove the glue from my skin. by this point my nail had grown over some of the debris from the glue, and this caused repeat infections while I waited for a more extensive surgery to remove the nail itself. When I called San Feliz urgent care to ask that I, at minimum, do not pay for the appointment where this happened, I was argued with by the staff member. She went back and forth with me claiming that I could be lying about the advice given by doctors after my visit. She claimed she'd have a supervisor call me back and this never happened. My appointment was charged on an auto-pay, and they also charged my insurance the full cost of the visit. I feel in need of an advocate to help me navigate the situation further. This situation cost me days of work, 4 months of pain and uncertainty, and so much money. Please, please go anywhere else. I wish I had found a different urgent care that night.