I recommend Ted Lollis for any insurance. He helped me with an insurance related problem in the…read morenick of time. From Laila

The entire staff at Frank Coyle - State Farm Insurance goes above and beyond to helping their…read morecustomers. I wouldn't have insurance anywhere else besides Frank Coyle!

Working with Amanda Thompson - State Farm Insurance has…read moreprobably been the worst service I've ever received in my life from a company/representative of a company that I've done business with, which is now ending, after 15+ years. I was in contact with Courtney Hurley when I initially needed to transfer my insurance from NC to SC after I moved back here. I was informed I would be contacted about this process, but had to eventually reach out to them after not hearing anything on either side from NC or SC. During this time, I was in two accidents that were no fault on my end, and while my vehicle was not in motion. Both insurance claims state this. Upon finally reaching back out to Courtney, I am being informed, with 3 weeks left before my insurance ends, that State Farm is dropping me as a client after never missing a payment, being a customer for 15+ years, and only being in two accidents within the same month, which were no fault on my end..... Thanks a lot for the great communication and customer service! I guess I will never be a customer of State Farm ever again after this insanity. Please do not do business with people who are going to have zero communication in a process, and then drop you as a client with no reasoning, but can only HINT at why they are not renewing your policy.

Josh was very straightforward and fantastic with his service! My family has used State Farm…read moreforever, and we always appreciate the service. Thank you!

Rudy has done my taxes for at least 15 years and I can't recommend him highly enough. Give him a…read moretry and you will be glad you did

Howard has been preparing our taxes for 20 years. He is always friendly, accurate and helpful We…read morehighly recommend, Ray & Brenda

One year I was not offered the choice to file by taxes mail and was informed that electronic filing…read morewas MANDATORY and mailing taxes to the IRS was not an option. So I questioned the the new rule and was instructed to read about 5 small font printed articles taped to a wall. So, I actually read a few parts the document- and it came to my attention in clear printed small font- that in fact- it was my CHOICE to file on paper as long as the tax return was to submitted to the IRS by the taxpayer (myself). All it required was a Form 8948 to be attached. After I exercised my right to mail the documents, saved a few dollars for that too; I still returned to have assistance for the next few years.I was never really displeased with the service- just weary of any new filing options or regulations that may to cost me any extra money.. It is unusual for me to create a review based off of any experience regarding a business, or any animosity for that matter, but today I feel like it is necessary. The Main Reason Being: I telephoned to follow up about a previous request to amend a tax return. After I notified a particular representative via telephone that free services were being offered to me, based off of the mistake made by an institution for that particular year, the telephone conversation turned awkward. After feeling chastised for my decision to use the free tax service and being made strongly aware that I wasted an hour of an individual's time and so on and so on.... I finally got the opportunity to speak. So I apologized for any inconvenience and explained that "I should have followed up sooner". The conversation basically ended with an invitation to seek a new tax service. I wish I had done that a few years ago but I was a loyal customer along with my family. I am a huge advocate over customer service, standards of professionalism, telephone etiquette, and honesty.These are all subjective to everyone- so I hope my review helps in anyone's tax preparation seeking!