I'm writing to highly recommend the Robert Heil Team for tax preparations. If you're looking for a…read morereliable and professional team to handle your tax needs, I encourage you to consider them.​My husband and I are incredibly grateful for their outstanding service and the immense patience and kindness their staff has shown us. We have been particularly impressed with Lara, who consistently goes above and beyond.

Angela is very professional and kept me informed throughout the process she is efficient and even…read morehad my filing done the same day , I recommend her very highly and know she'll do a real good job for you, Mahalo Angela see you next year

Family run, everyone was Pleasant and friendly. They did our…read moretaxes that same day so we wouldn't have to come back for Signatures. The price was reasonable. I would recommend this business. The family is community oriented as well.

Electric City has done my taxes and tax matters for at least ten years and the new management team…read moreis similarly high quality. Price is great and much less than my former accountant. Always friendly and accommodating and very quick with my returns.

We used Kellie Good for the first time last year. The experience was fine. This tax year we have…read morehad several questions. I have tried contacting her through phone and the client portal on her website. She doesn't get back to us and the one time I was able to speak to her, she asked me to call her back in two weeks while she researched our question. That was in October. It is now December and I haven't heard from her. We will be finding a new accountant.

I called over a week ago asking if they were still taking clients. Kelli scoffed "business or…read morepersonal" to which I responded personal and that I was concerned about filing this year due to probate & estate taxes. She took my email and said I would have to fax over my paperwork to "evaluate my situation" in a very dismissive tone. I never received an email and after being spoken to the way she did, I wouldn't do business with them if I received an email now.

In 2020 after Covid hit and life was tough financially and and personally I happen to stumble upon…read moreTriStar online and called the number to ask about the cost of my taxes and many other tax topics pertaining to my situation. I spoke to Martha Hamze for about a half hour during which she answers all my questions, and I had a lot, and addressed all my concerns. and when she realized that I couldn't afford hiring her ( her price was very reasonable but I didn't have any money at that time) but she immediately offered to do my taxes for me pro bono to help me out. The goodness of her heart proves that there's a lot of good out there and angels to look after people that are struggling. She's accurate, thorough, and I have been doing my taxes with her ever since. Thank you for being you Martha.

helped me file an extension and advised on changes from previous CPA. Very knowledgeable and…read moretrustworthy ++

I recommend Ted Lollis for any insurance. He helped me with an insurance related problem in the…read morenick of time. From Laila

Been using MFG for several years. They do a great job. Timely, accurate and always professional.read more

Made a rather large error on my tax filing for 2020 calendar year. I brought the IRS letter in and…read moretheir comment was everybody makes mistakes. They did pay for the interest levied on the amount which was not much considering the amount they missed. I asked about waving this years tax prep fees due to the error from last year and they said no. Their response is "well you would have to have paid that anyway". That may be true, but I would not be paying that large amount this year along with the taxes I will paying for 2021 if not for their error. Waiving the processing fee would have been a way to say sorry about the mistake and we want to continue to earn your business. They do not seem to care to much about customer service. Would not recommend.

Howard has been preparing our taxes for 20 years. He is always friendly, accurate and helpful We…read morehighly recommend, Ray & Brenda

One year I was not offered the choice to file by taxes mail and was informed that electronic filing…read morewas MANDATORY and mailing taxes to the IRS was not an option. So I questioned the the new rule and was instructed to read about 5 small font printed articles taped to a wall. So, I actually read a few parts the document- and it came to my attention in clear printed small font- that in fact- it was my CHOICE to file on paper as long as the tax return was to submitted to the IRS by the taxpayer (myself). All it required was a Form 8948 to be attached. After I exercised my right to mail the documents, saved a few dollars for that too; I still returned to have assistance for the next few years.I was never really displeased with the service- just weary of any new filing options or regulations that may to cost me any extra money.. It is unusual for me to create a review based off of any experience regarding a business, or any animosity for that matter, but today I feel like it is necessary. The Main Reason Being: I telephoned to follow up about a previous request to amend a tax return. After I notified a particular representative via telephone that free services were being offered to me, based off of the mistake made by an institution for that particular year, the telephone conversation turned awkward. After feeling chastised for my decision to use the free tax service and being made strongly aware that I wasted an hour of an individual's time and so on and so on.... I finally got the opportunity to speak. So I apologized for any inconvenience and explained that "I should have followed up sooner". The conversation basically ended with an invitation to seek a new tax service. I wish I had done that a few years ago but I was a loyal customer along with my family. I am a huge advocate over customer service, standards of professionalism, telephone etiquette, and honesty.These are all subjective to everyone- so I hope my review helps in anyone's tax preparation seeking!