We had two great tour with PR Tour Desk to Old San Juan and El Yunque Rainforest! The guides were…read moreso informative. My only suggestion is for the guides to take photo of the guests (take some lessons too) because it was hard to capture the memories.

We booked the half day Rainforest tour and it was amazing! The representatives I spoke with were…read morevery patient and kind during the booking process. They answered any questions I had and helped me choose the best excursion for my trip. Our tour guide was Ricky, he was very knowledgeable of the island and was super nice. He kept us entertained on the ride to the rainforest by giving us information on things we passed on the way. Although the hike itself was pretty short due to covid and paths still being closed after Hurricane Maria, we still enjoyed a nice walk in the rainforest to the river. The river was absolutely stunning, the water was so clear and the swim was refreshing. Everyone felt comfortable enough to take a leap off of the platform into the river as well as a swing on the rope. Overall, we had an excellent time and would definitely book again!

Eric was the man, the PR Fun Tours was always the Best of the Best with all of his super awesome…read moreTours all over the island of Puerto Rico!

I had one of the best times on this all day near 12 hour trip with PR Tours! Our tour guide was…read moreCruz. Overall he was very nice and helpful during the tour. We chose to do the El Yunque/BioBay combo tour. First you're picked up directly from the hotel around 9:30 am. They come straight to the lobby. You will be in a rather small shuttle and depending on how large your group is it may get cramped and stuffy in the shuttle vehicle. Lucky for me we had a great group that was a lot of fun. We really bonded in such a short period of time. First stop is El Yunque national rainforest. On the drive to the rainforest you watch a film that previews some of what you will be seeing in person and gives some historical info. Cruz brought us up to the very highest part of the rainforest so that we could hike mostly downward which is a hell of a lot easier and less strenuous. I recommend water shoes for the hike. You will stop at a waterfall and get a chance to swim around which was definitely the highlight of the day! After you leave El Yunque you stop at a strip mall of authentic Puerto Rican food stands. You eat (own expense) for about an hour and then go to a really nice beach for another hour and a half. After that you will be driven to the marina where you will start your kayaking. At this point the BioBay is run by a separate company. So I can't really include them in this review. All I will say is that the BioBay is not what you think it is if you have ever googled pictures of it. That's definitely not what you will be seeing on this tour. After you return from kayaking your original tour guide drops you back off at your hotel. All in all it's an exhaustive 12 hour day but it is an amazing experience and well worth the money!

This was a great afternoon adventure for my husband and myself. First of all, we have never zip…read morelined, and for our first time out , Alfonso went over all his credentials, training, the reliability of the equipment to reassure us that we would be safe today! Our outing not only included the zip line, but also some hiking, instructions on three micro ecosystems, and swimming in a mineral spring! They included some fresh fruit and drinks, a rustic ch anging room and took LOADS of pictures for us. Thanks Caesar and Alfonso!

I had a beautiful wild experience with La plata. My instructors were very nice and informative…read more Always putting safety first, I felt very comfortable zip-lining and hiking with Alfonzo and George. Can't wait to do it again!!

Don't leave PR without trying the Full Adventure Tour! My whole family absolutely loved this! The…read moretrek and obstacles Gabe has designed is second to none. If you need motivation to get in shape let it be to do this tour. You need a decent amount of upper body strength and endurance to do all the incredible feats from climbing the side of a cliff to swinging across a narrow canyon and swimming through waterfalls. It's insane! It's amazing! I can't even put it into words. There's just nothing like it--and that includes Ricky's off the charts delicious fried chicken and special sauce! That family is something special. What an incredible unforgettable experience!

If you want a personalized outdoor experience, this is for you! The tour is directed by a local…read morecompany and is adjusted based on your preferences and comfort level. Montana Explora is the tour company located in Naguabo. Its location is slightly remote so I recommend looking it up in advance before you head over. You can also call/text the company's phone number, and they will text you their GPS coordinate. If you feel like you're driving to the middle of nowhere, you're heading the right direction. Once you get there, you'll see a small building with a bunch of life jackets/equipment on the outside. Our tour start time was 8:00am. We showed up early so we beat our guides there. They arrived few minutes after we did, and after they got the equipment together, we started around 8:30am. They do provide the equipment so all we had to bring was ourselves. I do recommend wearing canyoneering shoes or good hiking shoes because it is a slippery environment and the likelihood of falling is high in other shoes. Ha. Possibly long pants and long sleeve but not mandatory. Some of the trees have thorns, but they are rare. The company is family-owned and operated so the tour guides appear to care about the company greatly. Actually, our tour guides, named Luis and Gabriel, had a great attitude and seemed to enjoy their job a lot. They were extremely patient, friendly, and helpful. They are in very good shape physically and helped us the entire way, even if that required lowering us or offering a knee for us to step onto. They were very competent,and I felt very safe the whole time. I feel like the amount I paid for this experience was way less than the risk they took to keep us safe. I feel so indebted to them and forever grateful for them. This tour was highly based on our preferences and comfort level. We were able to add or subtract activities as we wanted. There was hiking, water sliding, zip lining, and more water slides. It was a lot of fun. I highly recommend this company and their tours. They do offer multiple tours so check them out!

DO NOT BOOK A TOUR WITH THEM!!! I saw other people's reviews and knew that I am not the only one. I…read morehad totally same experience as them - I bought 2 tours for my boyfriend and me, the tour got canceled due to weather. They didn't refund me saying that there was Paypal issue they needed to wait until quarantine is over. It's been 2 years now they've been ignoring my messages on Facebook/ messenger. They steal people's money and all you can do is to leave them bad reviews. From Ragan Owen on Google review: "If I could give zero stars I would. Do not, do not, do not go here! This place is a total scam. I booked tickets to this excursion with some other people. I paid a total of $180 for everyone, we booked it the day before we were scheduled to go. The same day we booked it we got a text message that night from the guy saying it's canceled due to bad weather and that we had one year to use the voucher. We responded instantly and told him we did not want to use it because we were on vacation and leaving the next day, and asked for a refund. He did not text us back at all. The next day and every day after we texted and called constantly!!!!!!! We never ever ever ever heard a response back. He literally took our money, canceled and would not return our calls or messages. I ended up having to call my bank for a reimbursement."

I'm visiting from California and went on the hiking/cave/float trip today, it was one of the best…read moreexperiences of my life. The price was a steal, the tour guides were amazing, and it was an experience that I will never forget. If you have a chance you HAVE to go on this trip, it was the best thing I did while I was here! Thank you guys for taking free pictures of us and posting them right away, you guys were awesome!!

So happy with the activities we did in PR with this company. Tour guide Eddie is awesome and…read moredefinitely made the trip extra memorable. He Accompanied us through El Yunque rainforest climbing water falls and up the mountains, kayaking through mangroves to bio bay, and took us through a scenic tour of Old San Juan. We had a blast and would absolutely recommend Create Adventure Puerto Rico to any visitor ! Thank you Eddie!! -Taylor & Emma

From the owner: VIP Tours, Off Road, Kayaking, Biking, Nature Tours, Waterfalls, Secret Beachesread more

WITHOUT A PADDLE…read more Kayaking during the day proving too easy?  How about kayaking at night...through a mangrove forest. As my wife and I planned our second trip to Puerto Rico, we agreed that a bio bay kayak tour should be on the list.  Only 5 biobays exist in the world, 3 of which are in PR (in Vieques, La Parguera, and here on the far northeast corner of the island).  There's a few kayaking tour companies in the area, each offering a similar bioluminescent excursion. Hang on, biolu-what?  I'll skip the TED talk--all you need to know is that a certain kind of marine plankton makes the water in extra salty lagoons glow blue.  It's the same science that gives jellyfish, fireflies, and deep-sea anglerfish their special ability to produce light. When we arrived around 8pm, tour guides gave our group of 15-20 life vests and provided instructions, like what to do if your ass falls out of the kayak.  Our goal was Laguna Grande (literally "big lagoon"), roughly 1 mile from our starting point on the shores of Fajardo. So......getting to Laguna Grande is not easy.  Along with a partner, you'll paddle your way through a narrow channel surrounded on all sides by thick mangroves, including an overhead canopy.  This is tricky during daylight hours, but at night the difficulty ramps up.  Keep in mind that visibility in these thick mangrove patches drops to near-zero at times. You might (probably will) have to avoid other kayak groups and (possibly) motorboats as you make your way to the lagoon, all while trying not to crash into the person in front of you, fall too far behind, or be knocked unconscious/impaled by low branches.  The outbound trip was not super chill, thankfully coming back was less stressful. Having an experienced partner is CRUCIAL. Bio bay tours are very much like whale watching, in that your visit is based almost entirely on luck.  A lot needs to go right in order to see magic stuff in the water, like the moon being in its 'new' phase (full moon casts too bright of a reflection) and no recent rainfall (rain comes down as fresh water, decreasing the lagoon's salinity). Under ideal circumstances, the microorganisms appear as florescent blue swirls when you move your hand/paddle through the water.  What we saw were closer to electrical 'sparks', still cool but not vibrant.  Capturing what little bio-presence we saw on camera would've been impossible, so we smartly kept our phones in the car. Oddly enough, mosquitos weren't a problem. * TL;DR * For me, this was more about the journey than the destination. If I'd hung all of my hopes on seeing tons of bioluminescent activity, I would've been disappointed.  I was focused more on trying not to capsize while also listening to the symphony of 'coqui' (the local island tree frog). It can be romantic with a spouse/partner, assuming they're not yelling at you the whole time. Wear comfy clothes (swim trunks aren't a bad idea) and be aware that parts of your outfit will be crunchy the next day, due to the lagoon water being twice as salty as the ocean. Mangroves play a critical role in the tropical ecosystem, but they stink! Would definitely recommend this to anyone over the age of 18; it's an awesome late-night adventure and one of the most unique things you can do while in Puerto Rico.

What a beautiful experience. Had great guides during our Bio Bay tour. Our guide told us all about…read morethe science and history of the bay. Very cool, don't miss this magic!

This company left me and a friend stranded at Tamarindo Beach during our Culebra trip on…read more01/19/2025. No headcount, no announcement, no call -- just drove off and left us behind. We tried calling and messaging every number we were given. No one answered. We were forced to hitchhike with a stranger to continue the trip. The guide later admitted the mistake and promised management would contact us with a 50% refund, but that never happened. No call. No email. Nothing. This level of negligence is unacceptable, especially on an island excursion. Mistakes happen -- ignoring them afterward is worse.

They don't answer the phone. You can't schedule a trip. You can call, text, or leave a message all…read moreduring business hours and hahahahaha the joke is on you. They won't reply or answer. Except they will keep sending you the same request.

Excellent experience in the tour guide was very knowledgeable. He even gave tours on the way to the…read moreport that was unrelated to the tour of the bay. He explained the differences between the different locations such as Condado, Isla Verde, San Juan, nd Old San Juan as far as what type of activities were available in each one. The crew was excellent and the other passengers made it a great experience.

I booked a combo tour for Cueva Ventana and Gozalandia Waterfalls via Tripadvisor. PR Tours was the…read moreactual service provider. The tour cost $135 per person. Honestly, that's a bit pricy in my opinion, but it's worth the money if you don't want the hassle of driving yourself. You are literally paying for someone to drive you to the attractions and that's it though. Our tour guide didn't visit the cave and didn't swim at the waterfall. The cave and waterfall were enjoyable experiences. The two star rating is primarily for the service provided by our tour guide Angel. Angel arrived promptly. He was an affable, young handsome twenty something. He picked us (party of 2) up in a minivan and said there'd be another two people joining us. He picked up another couple at a nearby hotel. The other couple were of Puerto Rican decent and one of them was a native of the island. We sat in the back of the van adjacent to the rear speakers, the male tour guest sat in the middle of the cabin and his girlfriend sat in the passenger seat. Angel and the other couple laughed and talked the entire trip in Spanish. Angel also blared loud Spanish rock/pop music throughout the ride without regard for us (the customers). He made no attempt to include us in the conversation and only talked to us a few times the entire day. Once was while helping us order lunch and another time was while the other couple was swimming at the waterfall. (My sister and I didn't swim) He also talked to us before picking them up and after dropping the off at their hotel. Other than that it was as if we were invisible. Generally speaking, it's not the job of the tour guide to entertain guests so I don't care that he didn't talk to us. It didn't bother me that they were speaking in Spanish either. My problem was that Angel didn't provide the same level of service to ALL of us that day. He seemed to forget that he was working. He wasn't hanging out with his friends for the day. I get that he probably had a cultural connection with the other tourists, but that shouldn't have affected the way he did his job. At one point we got out of the car and all walked towards the waterfall. Angel began to point something out to the other tourists in Spanish. It seemed to be about the location, but he was clearly talking to them since he was well aware of the fact that we did not speak Spanish. I thought that was a bit rude because at that point he was blatantly excluding us from the conversation. Either make an effort to include everyone or don't talk to anyone at all. We were all tourists... we all PAID for the same experience. If the other couple had been white or another nationality (not of Latin/Hispanic decent) then Angel's behavior would've been different. My point is that it shouldn't matter who is on the tour. Everyone should be treated the same. Angel also drove much too fast at times in my opinion. He took curves and turns daringly fast without regard for how we (the paying customers) may have felt. The attractions were far from the city in an extremely mountainous region. The ride was bumpy with a lot of twists and turns. On two occasions I saw him cut drivers off as they were trying to merge on the highway. I don't think that he was purposely being reckless. I just don't think he's even aware of the way his driving may impact the tourists he encounters. In my opinion, he drove the way many young guys drive... fast and fearless. The problem with that was he was WORKING. He wasn't cruising with his buddies. He should be more conscious of his behavior and how it may be impacting his customers. I went on another tour via Tours by Locals and our tour guide provided excellent customer service. He was a careful driver, he asked us if the radio volume was ok and genuinely cared about the quality of the service he was providing. He was older though and had been giving tours for years so he understand that the needs of the customers is the only thing that mattered. I gave him a $20 tip and he earned every penny. I didn't give Angel a tip because I was unhappy with his level of service to us. He drove us to and from the attractions, but we paid for that. The tip isn't mandatory and shouldn't be expected by the service provider. It should be earned. I always tip and believe that people should do so generously or stay home so I felt bad about not tipping Angel, but he failed to earn it from US so I decided not to give him one. I did speak with a young lady from PR tours prior to the tour to confirm and found her pleasant and professional. I don't recall her name. This review isn't a reflection on PR tours or the overall experience I had dealing with them. I'd absolutely book a tour with PR Tours again in the future.

Spoon was such a great experience! If you travel to San Juan, ask for Gia, she was so much fun! She…read morewas also bilingual and such a great storyteller. A wonderful person!!! We went to several different locations and they serve you appetizer portions. Some of the portions felt more like lunch portions so make sure you have an empty stomoch when you do a Spoon tour. All the food was delicious! We did the Old San Juan tour in the evening. We even bumped into the Mayor wo said Hello! The people were so wonderful and friendly. I can't wait to come back to Puerto Rico! If you are a history lover like me you will love this! We were told the story of the cobblestones left by the English, the port the Spanish would arrive to and then go to the Cathedral on their knees, and the steel left behind by the British. You will be amazed at how and what happened in Puerto Rico. Try this experience, it is unforgettable!

We did the sunset foodie walking tour through Spoon in Old San Juan, and I'm so glad that we did!…read moreOur tour guide, Lorna, was excellent and so informative about the city and island's history, as well as explaining the culture and origins of what we were seeing and tasting. Since I don't drink alcohol, I was really appreciative that there was a mocktail or juice option at each stop. I also thought it was huge that they chose to support the family owned spots on this tour. Everything was good, but my favorite was definitely the pernil with rice and beans. Other members of the tour were friendly, and it was nice that Lorna had us all introduce ourselves at the beginning to break the ice. I would definitely recommend the sunset food tour to anyone visiting old San Juan for the first time who wants authentic food with a side of history!