Surprise charges they never told me about until I was ready to leave, for a service I didn't receive or agree to.
Dr. Jeraldo told me that I either needed reading glasses or try his suggestion of having one contact for near and keep one of my normal ones for far. I asked how I could try not wanting to spend on a full box at that low strength if it doesn't work for me. He told me he'd give me one to try it out. I put it in, said I would try it for the day. He never checked anything after me putting it in.
I get to the desk to leave and got charged with a "fitting fee" which cost almost as much as a full box of contacts. He didn't fit anything, he didn't check anything. He handed me a contact lens and told me to try it out. At no point did he let me know there was a fee and at no point did he check my eyes after me putting it in.
Absolutely ridiculous, will be looking for a new optometrist. read more
