1. Kanata Skin Clinic

    1. Kanata Skin Clinic

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    Kanata, ON

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    Kanata Skin Clinic

    3.5 (2 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

    Services - Kanata Skin Clinic

    Laser hair removal

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    4 years ago

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    13 years ago

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    LCI Skincare Therapy

    LCI Skincare Therapy

    2.3(4 reviews)
    7.0 km

    I had an appointment today for an IPL photofacial. There were three ladies behind the desk when I…read morearrived. I introduced myself, and without any hello I was curtly told to be seated, they would help me when they were free. It turned out that one of the ladies was a client, and they were having a catch-up chat. Shortly after I sat down, the older lady started speaking with me, then rolled her eyes and insisted I come back to the glass wall, a few feet from where I was seated. She was very curt, no greeting of any sort, just wanted to know why I was there. She seemed completely confused, and actually said she had no idea what I was booked for, which made me feel a bit suspicious. She interrupted me mid-sentence to tell me I was making a mess and I had to take off my boots, still rolling her eyes and huffing. I told her I was concerned that they did not seem to have my booking, and that I wasn't feeling very welcome so far. This really made her upset, and she insisted in a very shrill voice that she was being professional. The whole situation was ridiculous. I couldn't imagine what she would be like once the treatment began, given this horrid pre-bedside manner, so I left without going any further. I learned from calling the other office that this lady is the manager, and I got the distinct impression that complaints about her are nothing new.

    I have had a few appointments so far over the last couple of months, with Luise. She is the best…read morelaser hair technician I have ever worked with - having gone to several different spas for this service. She is professional, knowledgeable, and personable. Great bedside manner. Further to this, I have had an IPL photofacial, and started using the products she recommended. I wish I had met Luise and been to this spa years ago. It would have saved me loads of money for little result from other lesser skilled technicians and spas. I will never go anywhere else!!! I highly recommend LCI and Luise!!!

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    LCI Skincare Therapy
    LCI Skincare Therapy - We offer Vivier and GM Colin skincare

    We offer Vivier and GM Colin skincare

    LCI Skincare Therapy

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    Kanata Skin Clinic - laser_hair_removal - Updated July 2026

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